* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.
          [00:00:22]
          I'M LIKE, AND I WAS LIKE, WE WENT RIGHT. 
          WE READY? YEAH. 
          THANK YOU. 
          EVERYONE COMING OUT? UM, AFTERNOON. 
          OKAY. 
          KIMBERLY, WE, JAMIE FER. 
          I GO TAN, ABSENT ANNA TOSKI, BRANDON WASHINGTON. 
          ABSENT CLAUDE DIALS. 
          ABSENT. 
          DANIEL BOFF. 
          HA MC PATSON. 
          ABSENT NIKKI. 
          ICK ABSENT. 
          LUTHER RICHARD HERE. 
          CONNOR LAW, ABSENT ROSE, BU VENTURA, TAMIKA BOY, KIMBERLY LEWIS, MELANIE MARTINS, STEVEN ROCK AND PATCH. 
          ABSENT. 
          WE HAVE FOUR INTO, UM, MAKING A RECORD THIS JANUARY 14TH MEETING. 
          HAD AN OPPORTUNITY TO LOOK AT THOSE AND IF SO, IS THERE A SECOND? ANY MEMBERS OF THE PUBLIC THAT WISH TO SPEAK ON THIS ITEM? MOTION PASSES REGARD. 
          THE NEXT ITEM, STRATEGIC PLAN. 
          HEY Y'ALL, HOW'S IT GOING? UM, I'M HERE TO TALK TO Y'ALL TODAY ABOUT THE HOLISTIC STRATEGIC PLAN UPDATE THAT THE CITY OF LONG BEACH HAS BEEN ENGAGED FOR THE LAST YEAR OR SO. 
          UM, AND I'M HERE TO, THE GOAL OF TODAY IS REALLY JUST TO GATHER YOUR FEEDBACK. 
          UM, WE'VE DONE A LOT OF ENGAGEMENT SO FAR AND WE'RE PROVIDING AN OVERVIEW OF THE ANALYSIS OF THE ENGAGEMENT AND REALLY WANNA LEARN FROM Y'ALL AS EXPERTS IN THE FIELD WHAT GAPS ARE MISSING OR, YOU KNOW, IF THERE'S ANY ADDITIONAL THOUGHTS OR IDEAS. 
          SO, MAJORITY OF TODAY WILL BE A FEEDBACK SESSION, BUT GONNA BRIEFLY COVER WHAT WE'VE DONE, UM, THUS FAR IN TERMS OF . 
          AND FEEL FREE TO ASK QUESTIONS THROUGHOUT. 
          OKAY, SO OUR AGENDAS ARE GONNA DO BRIEF INTRODUCTIONS, PRESENTATION, ACTIVITY, REALLY FOCUS IN ON THAT. 
          AND THEN NEXT STEPS ARE QUESTIONS. 
          OKAY. 
          INTRODUCTIONS. 
          HI Y'ALL. 
          I'M SAVANNAH UDAR. 
          UM, I'M WITH THE CITY MANAGER'S OFFICE IN THE NEW OFFICE OF HOMELESS STRATEGY AND PARTNERSHIPS BELIEVE SOMETIME IN THE SUMMER. 
          PAUL INTRODUCED OUR OFFICE TO THE COC BOARD, SO IT'S GREAT TO SEE SOME FAMILIAR FACES, UM, BUT REALLY FOCUSING IN ON THE HOMELESSNESS STRATEGIC PLAN UPDATE AS PART 
          [00:05:01]
OF MY ROLE. 
          AND WE DO A LOT OF OTHER STUFF, BUT I WON'T BORE YOU WITH THAT TODAY. 
          UM, SO I'M JUST GONNA GET RIGHT INTO IT. 
          SO THE CITY IS DEVELOPING A COMPREHENSIVE UPDATE TO ITS HOMELESSNESS STRATEGIC PLAN UPDATE. 
          THE LAST HOMELESSNESS STRATEGIC PLAN WAS AUTHORED IN 2018. 
          YOU MIGHT KNOW IT AS EVERYONE HOME LONG BEACH. 
          UM, WE HAVE SUCCESSFULLY COMPLETED A LOT OF THOSE RECOMMENDATIONS, SO WE'RE MOVING INTO THIS NEW PHASE OF STRATEGIC PLANNING TO REALLY JUST FOCUS IN ON WHAT THE CURRENT, UM, ISSUES AROUND HOMELESSNESS MIGHT BE. 
          AND THEN ALSO JUST REALLY TAKING INTO ACCOUNT HOW HOMELESSNESS HAS CHANGED OVER THE LAST SEVERAL YEARS, ESPECIALLY POST COVID TO 19. 
          THINGS HAVE BECOME VERY DIFFERENT. 
          UM, SO WE'VE, SO WE'VE BASICALLY BEEN ENGAGED IN, UM, COMMUNITY ENGAGEMENT OVER THE LAST YEAR TO GAIN FEEDBACK. 
          AND THEN OUR WHOLE GOAL IS ESSENTIALLY TO DEVELOP A STRATEGIC PLAN THAT PROVIDES US WITH A ROADMAP OVER THE NEXT FIVE YEARS. 
          SO WE STARTED BACK IN 2023, UM, IN THE FALL AND WHERE WE REALLY DIDN'T EXISTING CONDITIONS ASSESSMENT, DID SOME CASE STUDIES, BEST PRACTICES, REALLY TRYING TO GROUND OUR ENGAGEMENT. 
          UM, THEN IN THE WINTER WE DID SOME PRELIMINARY OUTREACH, PARTICIPATED IN THE POINT IN TIME COUNT. 
          WE ALSO CONDUCTED SIX LISTENING SESSIONS, WHICH SOME OF YOU MAY HAVE BEEN INVOLVED WITH AND PARTICIPATED IN. 
          SO THANK YOU. 
          UM, WE DID AN EXISTING DATA ANALYSIS ANALYSIS OF EXISTING DATA. 
          WE DID A COMMUNITY SURVEY, WHICH I'LL GET INTO A LITTLE BIT LATER. 
          DID SOME ANALYSIS, POSTED A COMMUNITY OPEN HOUSE BACK IN SEPTEMBER. 
          AND THEN NOW FAST FORWARD, WE JUST COMPLETED OUR ROUND TABLE DISCUSSIONS AND WE'RE HERE RIGHT NEXT TO THAT STAR TO TWO CONSULTATIONS WITH CONTINUUM OF CARE BOARD SELVES AND ALSO OUR HAYSTACK COMMITTEE, UM, WHICH WE ACTUALLY DID LAST WEEK. 
          SO WE GATHERED THEIR FEEDBACK AS WELL. 
          AND THEN WE'RE GONNA GET INTO DRAFTING OUR COMMUNITY ENGAGEMENT PLAN. 
          SO THIS IS A LITTLE BIT ABOUT WHAT WE'VE HEARD SO FAR. 
          SO WE CONDUCTED SIX LISTENING SESSIONS, DID A PUBLIC COMMUNITY SURVEY, WHICH WAS OFFERED IN PERSON AND ALSO VIRTUALLY. 
          AND THEN WE ALSO HOSTED A COMMUNITY OPEN HOUSE, WHICH WAS ANOTHER FEEDBACK POINT FOR A STRATEGIC PLAN. 
          AND THEN WE HAD A FEW ROUND TABLE DISCUSSIONS AS WELL WITH KEY STAKEHOLDERS IN THE FIELD TO JUST SEE WHERE OUR GAPS WERE. 
          SO FOR OUR SIX LISTENING SESSIONS, WE DID ONE WITH Y'ALL, UM, I BELIEVE IT WAS VIRTUAL. 
          SO IT WAS GREAT TO HEAR YOUR FEEDBACK THERE AND EXCITED TO GET IT AGAIN. 
          TODAY WE DID ONE WITH PEOPLE CURRENTLY EXPERIENCING HOMELESSNESS TO LEARN MORE ABOUT THEM AND HOW THEY'RE MOVING THROUGH THE SYSTEM. 
          UM, OUR HOMELESS, WE ALSO DID ONE WITH HOMELESS SERVICES BUREAU STAFF, COMMUNITY PARTNERS, CITY LEADERSHIP, STAFF, STAFF, AND THEN ALSO DID ONE WITH PEOPLE OF EXPERIENCED HOMELESSNESS IN THE PAST. 
          THROUGH THOSE LISTENING SESSIONS, THESE WERE SOME OF THE KEY, UM, OUTCOMES OF THEM AND THINGS THAT WE LEARNED HIGHLIGHTED SOME THAT WERE, THAT REALLY STOOD OUT. 
          SO ADDRESSING THE ROOT CAUSES OF HOMELESSNESS REALLY CAME OUT OF THOSE LISTENING SESSIONS TALKING ABOUT THE LACK OF AB AFFORDABLE HOUSING, LACK OF FAMILY SUPPORT AND EXPERIENCES LIKE DOMESTIC VIOLENCE OR EXISTING EXITING FOSTER CARE. 
          ALSO, SOMETHING THAT CAME OUT OF IT WAS PROVIDING AFFIRMING AND CULTURALLY COMPETENT CARE. 
          WE HEARD THIS A LOT, ESPECIALLY IN REGARDS TO THE HOMELESS SERVICES SYSTEMS. UM, PROMOTING COLLABORATION AND EDUCATION AMONG THE CITY SERVICE PROVIDERS, ORGANIZATIONS AND RESIDENTS. 
          SO KIND OF SEEING HOMELESSNESS AS IT'S A SOLUTION THAT WE ALL NEED TO CONTRIBUTE AND PARTICIPATE IN. 
          UM, AND THEN ALSO EMPLOYMENT OPPORTUNITIES FOR HOMELESS INDIVIDUALS AND EMPOWERING PEER SUPPORT ROLES. 
          I THINK THAT'S SOMETHING THAT WE HEARD A LOT TOO. 
          UM, THERE'S MANY OTHER OUTCOMES THAT CAME OUT OF THE LISTENING SESSIONS THAT I WANTED TO HIGHLIGHT. 
          THOSE ONES SPECIFICALLY. 
          WE ALSO DID A COMMUNITY SURVEY, WHICH WAS DURING THE SUMMER FROM MAY TO JUNE, 2024. 
          IT WAS PUBLIC, IT WAS ONLINE, IT WAS AVAILABLE IN MULTIPLE LANGUAGES, IT'S AVAILABLE IN SPANISH, COMBINED TEAL ENGLISH. 
          WE ALSO DID SIX IN-PERSON CANVASSING SESSIONS BECAUSE WE REALLY WANTED TO MAKE SURE THAT WE WERE HEARING FROM PEOPLE EXPERIENCING HOMELESSNESS, UM, WHO MIGHT NOT HAVE ACCESS TO THE ELECTRONIC SURVEY. 
          SO WE TALKED ALONG WITH OUR, UH, MOBILE ACCESS CENTER AND ALSO DID SOME AT THE MULTI-SERVICE CENTER WHERE WE COLLECTED 136 WRITTEN RESPONSES. 
          BUT, UM, OUR TOTAL NUMBER OF PARTICIPANTS WAS 998, NOT QUITE A THOUSAND, WHICH MAKES IT SAD, BUT IT'S OKAY. 
          UM, WE DID DISAGGREGATE OUR DATA BECAUSE WE REALLY WANTED TO UNDERSTAND HOW FOLKS WERE RESPONDING DEPENDING ON THEIR EXPERIENCE. 
          SO WE DISAGGREGATED BY PEOPLE EXPERIENCING HOMELESSNESS, UM, PEOPLE WHO WORK DIRECTLY WITH PEOPLE EXPERIENCING HOMELESSNESS, WHICH SERVICE PROVIDERS, UM, OR SOMEBODY WHO HAS SOMEONE CLOSE TO THEM WITH THAT LIVED EXPERIENCE, BECAUSE WE REALLY WANTED TO UNDERSTAND FROM THEM WHAT THEIR PERSPECTIVES WERE. 
          I THINK SOMETHING WE FOUND WAS THAT IT WASN'T TOO DIFFERENT AMONG THOSE THREE GROUPS THAT WE DISAGGREGATED AMONGST. 
          UM, AS YOU CAN SEE, ONE OF THE QUESTIONS THAT WE ASKED IN OUR SURVEY WAS, WHAT IS THE ROOT CAUSES OF HOMELESSNESS IN LONG BEACH? I THINK ALL THREE GROUPS HAVE RESPONDED TO THE SAME TOP THREE, WHICH WAS SUBSTANCE ABUSE, MENTAL ILLNESS, AND LACK OF AFFORDABLE HOUSING. 
          IT WAS JUST IN A LITTLE BIT OF A DIFFERENT ORDER. 
          SO AS YOU CAN SEE HERE, RESPONDENTS WITH LIVED EXPERIENCE ALSO RANKED THESE TOP THREE AS THEIR TOP THREE, JUST DIFFERENT PERCENTAGES. 
          SO THEY RANKED LACK OF AFFORDABLE HOUSING AS THEIR TOP. 
          I'M NOT GONNA GO THROUGH ALL OF THE DATA ANALYSIS 'CAUSE THERE WAS A LOT OF QUESTIONS ON THAT SURVEY, BUT I'M JUST GONNA HIGHLIGHT THE TOP. 
          UM, SO ANOTHER QUESTION WE ASKED 
          [00:10:01]
IS, WHAT DO YOU THINK THE CITY OF LONG BEACH'S ROLE SHOULD BE IN ADDRESSING THESE ROOT CAUSES? EVERYBODY HAD RESPONDED SIMILARLY, ALLOW FOR THE DEVELOPMENT OF MORE HOUSING, MAKE MENTAL HEALTH SERVICES MORE AVAILABLE, AND THEN PROVIDING WORKFORCE DEVELOPMENT AND FINANCIAL ASSISTANCE WAS A BIG, BIG ONE. 
          AND THEN WE ALSO ASKED, WHAT CAN THE CITY DO TO BETTER SUPPORT PEOPLE EXPERIENCING HOMELESSNESS? AND THE BIGGEST THREE BUBBLES WERE OUR TOP THREE RESPONSES FROM ALL THREE, FROM ALL THREE DEMOGRAPHIC GROUPS. 
          SO PROVIDING SAFE, TEMPORARY HOUSING AND SHELTERS, IMPROVE AND STREAMLINE SOCIAL SERVICES AND PROGRAMS, AND THEN ALSO INCREASE HOUSING CITYWIDE. 
          THE NEXT PIECE OF ENGAGEMENT THAT WE DID WAS OUR COMMUNITY OPEN HOUSE, WHICH WAS HELD ON EPTEMBER 26. 
          UM, THERE'S AROUND A HUNDRED COMMUNITY MEMBERS IN ATTENDANCE AND THEY WERE REALLY INVITED TO JUST LEARN MORE ABOUT THE STRATEGIC PLAN PROCESS, THE PROGRESS THAT WE'VE MADE SO FAR. 
          AND THEN IT WAS ALSO AN OPPORTUNITY FOR FOLKS TO PROVIDE AN ADDITIONAL LAYER OF FEEDBACK WITHIN OUR STRATEGIC PLAN. 
          WE ALSO HAD SOME AWESOME SERVICE PROVIDERS THERE TO JUST TELL PEOPLE WHAT THEY DO, SHARE THEIR INFORMATION AND THEIR RESOURCES. 
          WE HAD TAF, M-H-A-L-A, THE 1736 CRISIS CENTER AND WE ALSO HAD OUR OWN HOMELESS SERVICES TEAM THERE, GIVEN SOME INFORMATION OUT AND AT THE OPEN HOUSE. 
          UM, WE ALSO ASKED PEOPLE HOW THEY THE CITY COULD BETTER SUPPORT PEOPLE EXPERIENCING HOMELESSNESS. 
          AND IT WAS IMPROVE AND STREAMLINE SOCIAL SERVICES AND PROGRAMS, PROVIDE SAFE TEMPORARY HOUSING AND SHELTER AND RESPOND COMPASSIONATELY AND TREAT PEOPLE WITH DIGNITY. 
          SO ALL OF THIS HAS INFORMED THESE TOP SEVEN THEMES. 
          UM, THE ENGAGEMENT OVER THE LAST YEAR, I, WE'VE ANALYZED A LOT OF OUR QUALITATIVE DATA AND THIS IS KIND OF WHAT'S COME OUT OF IT. 
          SO WE'VE CREATED THESE BIG THEME BUCKETS, ESSENTIALLY. 
          SO ENHANCING THE CITY'S EXISTING SUPPORTIVE SERVICE SYSTEM, IMPROVING THE COORDINATED SERVICES SYSTEM, EXPANDING TEMPORARY HOUSING OPTIONS, INCREASING HOUSING ACCESS, INCREASED SAFETY, PREVENT FUTURE HOMELESSNESS, AND INCORPORATE EQUITY INCLUSION. 
          SO TODAY I REALLY WANNA, WE REALLY WANNA GET YOUR FEEDBACK ON THESE TOP SEVEN THEMES AND JUST REALLY NARROW DOWN ON SOME ACTIONABLE STRATEGIES, UM, OR GAPS THAT MIGHT BE MISSING, UM, FROM OUR STRATEGIC PLAN PROCESS THIS FAR. 
          BEFORE WE GET INTO THE FEEDBACK, THAT WAS A LOT OF INFORMATION THAT I JUST THREW AT YOU. 
          SO I'M GONNA PAUSE FOR ANY QUESTIONS ABOUT THE PROCESS OR ANY OF THE ANALYSIS IN GENERAL. 
          YEAH, THERE, UM, TWO SLIDES BACK ON THE COMMITTEE, OPEN HOUSE, UM, AND ALSO ALL OF THE, ALL OF THE CLASSES. 
          HOW, OKAY, SO THE SURVEY PROBABLY HAD SOMETHING LIKE SELECT ALL THAT APPLIES TO THESE OR RANK THESE, UH, AND IS OF AND WRITE AN OPTION AS WELL. 
          THERE WAS NO WRITE-IN OPTION IF I'M NOT MISTAKEN, BUT I CAN GET BACK TO YOU. 
          I'M GONNA HAVE TO DOUBLE CHECK. 
          IT'S BEEN SOME TIME. 
          OKAY. 
          SO THEY HAD THE CHOOSE BETWEEN THE ONES THAT WERE PROVIDED FOR THEM, NOT NECESSARILY. 
          OH, NO, I'M SORRY. 
          THESE WERE, THESE WERE OPEN, THESE WERE OPEN-ENDED. 
          OKAY. 
          BUT YES. 
          YEAH, I'M SORRY. 
          BUT WE WERE ABLE TO ANALYZE THAT QUALITATIVE FEEDBACK THROUGH THE OPEN-ENDED, UM, THROUGH THE OPEN-ENDED RESPONSES AND PUT THEM INTO THOSE LIKE BIGGER BUCKETS. 
          AWESOME. 
          YEAH. 
          ANY OTHER QUESTIONS? OKAY. 
          WE'RE GONNA DIG RIGHT IN TO OUR ACTIVITY, WHICH IS PROBABLY THE MOST USEFUL, USEFUL PART. 
          SO I'M GONNA GIVE A LITTLE EXPLAINER AS TO HOW THIS IS GONNA GO. 
          SO THE TOP IS OUR THEME. 
          SO THAT'S OUR FIRST THEME, WHICH IS ENHANCE THE CITY'S EXISTING SUPPORTIVE SERVICES SYSTEM. 
          THEN WE HAVE GOALS. 
          SO THESE ARE GOALS THAT WE'RE KIND OF BORN OUT OF THAT ENGAGEMENT ALREADY. 
          SO INCREASE AND ENHANCE OUTREACH SERVICES. 
          AND UNDER THAT WE HAVE STRATEGIES. 
          SO THE FIRST STRATEGY SOMEBODY HAD MENTIONED ENSURING SWEEPS ARE COUPLED WITH PLACEMENT TO TEMPORARY SLEEP SITES. 
          ANOTHER EXAMPLE IS PROVIDING TRANSPORTATION TO THE MSC SHELTERS AND OTHER CRITICAL SERVICES. 
          SO AS YOU CAN SEE IT'S THEME GOAL AND STRATEGY AND WE'RE JUST GONNA MOVE THROUGH THAT. 
          UM, IT'S REALLY JUST GONNA BE AN OPEN CONVERSATION TO GATHER Y'ALL'S FEEDBACK. 
          LIKE IF YOU FEEL LIKE THERE'S SOMETHING MISSING HERE THAT REALLY NEEDS TO BE INCLUDED, REALLY WANNA LEARN FROM Y'ALL, ESPECIALLY AS EXPERTS IN THIS FIELD. 
          UM, WE DO HAVE SEVEN TO MOVE THROUGH, BUT THIS IS NOT GONNA BE YOUR ONLY TIME TO GIVE FEEDBACK. 
          I'M GONNA FOLLOW UP WITH Y'ALL EITHER THIS EVENING OR TOMORROW MORNING WITH AN EMAIL, UM, TO JUST, YOU CAN PROVIDE FEEDBACK OVER EMAIL AND I'M GONNA OPEN IT UP FOR LIKE A WEEK OR SO. 
          SO THIS WON'T BE OUR ONLY TIME TO LOOK AT THIS. 
          MM-HMM . 
          CAN YOU INCLUDE THE SLIDES ON THE FEEDBACK? YES, OF COURSE. 
          IT'S REALLY HARD TO READ 'EM. 
          THEY'RE HARD. 
          OKAY, NO WORRIES. 
          I'LL BE SURE TO ATTACH THE POWERPOINT. 
          UM, BUT WE'RE SAYING THAT WE'RE AN ENTIRE COMMUNITY ENGAGEMENT REPORT THAT WILL HAVE A LOT MORE DETAIL ON THE, ALL THE DATA WE COLLECTED. 
          WE JUST WANTED TO RUN THROUGH IT QUICKLY SO YOU HAD SOME, SOME CONTEXT ON WHAT HAS BEEN GIVEN SO FAR. 
          BUT WE ARE DE REALLY INTERESTED IN HEARING FROM YOU ALL IN YOUR EXPERIENCE, YOUR PROFESSIONAL AND PERSONAL EXPERIENCE. 
          BUT, UM, THERE WILL BE A LOT MORE DATA ANALYSIS THAT'LL BE COMING OUT ON ALL OF THE STUFF THAT WE'VE, UH, WE'VE RECEIVED SO FAR. 
          SO YEAH, THE POWERPOINT IS ATTACHED IN THE MEETING PACKET. 
          UM, CHRISTIAN, DO YOU WANNA PLUG IN SO THAT WE CAN, IT IS ALSO GONNA BE TAKING LIVE NOTES FOR US BASED OFF OF 
          [00:15:01]
THE CONVERSATIONS THAT ARE HAPPENING SO Y'ALL CAN SEE YOUR, UM, FEEDBACK REFLECTED ON THERE. 
          OKAY. 
          WE'LL START WITH ENHANCING THE CITY'S EXISTING SUPPORTIVE SERVICE SYSTEM SUPPORT. 
          SO UNDER THESE GOALS, DO Y'ALL FEEL LIKE THAT THERE'S, THERE'S SOMETHING I MIGHT BE MISSING IN TERMS OF A GOAL, UM, OR EVEN A STRATEGY THAT KIND OF STANDS OUT TO YOU. 
          YOU CAN ALSO TAKE A MINUTE TO LIKE DIGEST 'CAUSE I KNOW IT'S A LOT. 
          YEAH. 
          UM, THE, UNDER THE INVESTMENT STAFF RECRUITMENT AND RETENTION UNDER THE RETEN RETENTION STRATEGY, IS THERE A PLAN FOR USING WAGES OR NO, THAT'S A GREAT POINT. 
          YEAH. 
          TODAY IS VERY OPEN-ENDED. 
          SO IT'S LIKE, IT COULD BE HIGH LEVEL GOALS. 
          UM, BUT THAT'S AN A GREAT EXAMPLE OF A STRATEGY AND I GUESS THAT EXTENDS TO CONTRACTED PARTNERS ENSURING THAT THEY'RE PAYING THEIR PEOPLE LIKE A WAGE THAT WON'T ALSO LET THEM ACCESS . 
          DO WE HAVE A STREAMLINED WAY OF SENDING OUT THE REFERRALS TO OUR PARTNERS? PAUL, DO YOU HAVE A FINE? I MEAN WE'VE BEEN BUILDING OUT A BETTER PROCESS UTILIZING HMIS AND UH, OUR COMMUNITY QUEUES AROUND THAT. 
          SO IT IS GETTING BETTER WITHIN THAT, UH, WHERE THIS HAS BEEN SOMEWHAT OF A CHALLENGE IN HAVING LIKE A STREAM LINE CENTRALIZED AREA. 
          UH, SO WE CONTINUE TO WORK WITH OUR VENDOR TO BUILD OUT YEAH. 
          FOR BETTER FUNCTIONALITY WITHIN THAT. 
          I DO THINK REGARDLESS OF IF IT'S SOMETHING THAT'S ALREADY IN PROGRESS, I THINK WE CAN STILL NOTE IT AS A, A PRIORITY FOR THE NEXT VENDORS. 
          DID YOU SEE THAT'S WHAT I WAS ABOUT. 
          ONE OF THE THINGS THAT COMES TO MIND WAS, UM, BEING ABLE TO LEVERAGE TECHNOLOGY FOR OUTREACH. 
          AND THAT'S ONE OF THE THINGS THAT RECENTLY OUR ORGANIZATION, A  SERVICE PROVIDER IN  LA AND THAT WAS ONE OF THE THINGS THAT OUR ORGANIZATION, ME SPECIFICALLY RECENTLY I WAS ABLE TO ROLL OUT AN APP FOR OUR ORGANIZATION, NOT JUST FOR OUR CURRENT ENROLLMENT OF THOSE THAT ARE RECEIVING THE CRISIS HOUSING, TEMPORARY SHELTER SERVICES, BUT BEING LIKE FOR EXAMPLE, WE WERE ABLE TO PUT THE QR QUOTE ON OUR WEBSITE THAT NOW ANYBODY LOOKING FOR REFERRAL SERVICES, IT'S NOT NECESSARILY IN A SHELTER CAN GO TO THERE. 
          AND THEN ON ANY DEVICE, WHETHER IT'S THROUGH A PEER SUPPORT SPECIALIST OR A COMMUNITY HEALTH WORKER OR ON THEIR OWN DEVICE, THEY COULD SUBMIT A REFERRAL THAT IT GOES STRAIGHT TO OUR, YOU KNOW WHAT I MEAN, TO THE ING TEAMS. UM, AND ENGAGE THAT OUTREACH LIKE KIND OF RIGHT THERE ON THE SPOT. 
          UM, SO I THINK AGAIN, JUST LEVERAGING AVAILABLE TECHNOLOGY AND THEN CENTRAL BEING ABLE TO CENTRALIZE THAT. 
          THAT'S THING I'M KIND OF WORKING ON AS WELL. 
          I WANNA FIGURE OUT HOW TO INTEGRATE, UM, SOME OF THE REPORTING OUT THE APP TO GO STRAIGHT INTO LIKE HMIS VERY, IT'S ABSOLUTELY POSSIBLE. 
          IT JUST TAKES SOME TIME AND GAVE WITH SOME TECH PEOPLE TO UNDERSTAND THE SPECIFIC UNIQUE GOALS FROM THE SERVICE PROVIDER AND OUTREACH STANDPOINT TO SAY WE NEED THIS BILL. 
          IF WE HAD SOMETHING LIKE THIS THAT DOES THIS, THIS, THIS, THIS AND THIS, EVERYTHING THAT WE KNOW, YOU KNOW WHAT I MEAN, WOULD SUPPORT THE OUTREACH AND THE ENGAGEMENT AND HAVE THAT, I THINK THAT WOULD BE INCREDIBLY BENEFICIAL. 
          YEAH, I LOVE THAT. 
          THAT'S A GREAT IDEA OF LIKE MAKING THINGS MORE EFFICIENT. 
          AND THEN ALSO THAT WILL HELP WITH LIKE DATA REPORTING AND ALSO JUST MAKING, WELL THAT'S WHAT, AND THAT'S WHAT WE WERE ABLE TO DO AS A RESULT OF THAT. 
          WE WERE ABLE TO AUTOMATE THE DATA COMING OUT OF THAT NOW TO SAY, YOU KNOW WHAT I MEAN? YEAH. 
          TO REALLY STREAMLINE AND SAY OKAY, FROM AN ANALYSIS STANDPOINT, LIKE LET'S IDENTIFY WHAT ARE THE SERVICE NEEDS BASED ON, YOU KNOW, THEY FILLED OUT THIS FORM AND REQUEST FOR SERVICES. 
          UM, AND THEN BEING ABLE TO QUANTIFY ALL THAT DATA AND ORGANIZE IT. 
          THANK YOU. 
          YEAH. 
          UM, I WORKED FOR MHLA AND WE HAVE SEVERAL CITY CONTRACTS AND I CAN SAY THAT THE COST OF OPERATING THESE PROGRAMS KEEPS GOING UP AND UP AND UP AND UP, BUT NOT THE COMPENSATION. 
          MM-HMM. 
          AND THERE'S BIGGER AND BIGGER GAPS. 
          AND SO THE WAY THAT HAS PLAYED OUT FOR US IS A LOT OF CHANGES AND THAT'S, UM, YOU KNOW, THE CITY HAS NEGOTIATED US OUT OF SOME OF THESE IN A BETTER DEAL OR WHATEVER, BUT LIKE WHEN RFPS COME UP, WE DON'T EVEN CONSIDER APPLYING. 
          OH, INTERESTING. 
          YOU KNOW, BECAUSE WE KNOW THAT WE'RE NOT GONNA BE ABLE TO AFFORD IT. 
          YEAH. 
          SO BE GREAT IF THE CITY CAN, AND I KNOW THIS IS A FEDERAL THING, IT'S ACTUALLY  THAT JUST PEOPLE BRING OUT THE SAME MONEY AND THEY NEVER INCREASE THE FUNDING. 
          BUT, YOU KNOW, I THINK THAT IS, YOU KNOW, ALL THE PRICE WOULD GET BETTER THAN ME, BUT I WOULDN'T BE SURPRISED IF THAT'S CREATING A PROBLEM. 
          [00:20:02]
MM-HMM . 
          SEE IT. 
          THERE WE GO. 
          YEAH. 
          , UH, AN ENHANCED OUTREACH SERVICES FIRST RATIO SWITCH ARE COUPLED WITH  TEMPORARY FLIP WEBSITE. 
          WHERE ARE WE STANDING AT? LIKE WHERE ARE WE CURRENTLY WITH THIS? WANNA SHARE A LITTLE BIT MORE ABOUT WHERE THIS, THIS, I MEAN NOT RECOMMENDATION. 
          I, THE REALITY IS OPERATING A SAFE PROGRAM, IT'S NOT AS SIMPLE . 
          SOME PEOPLE WOULD HOPE THAT IT MIGHT BE LIKE IF YOU'RE GOING TO ALL OF A SUDDEN HAVE A DESIGNATED AREA THAT YOU'RE ASKING PEOPLE TO SLEEP IN AND SAYING THIS IS, YOU KNOW, A SPOT THAT THE CITY IS SANCTIONING. 
          WE'VE GOTTA HAVE, YOU KNOW, FACILITIES, WE'VE GOTTA HAVE STAFFING, WE'VE GOTTA HAVE SECURITY. 
          IT CAN'T JUST BE SOMEPLACE THAT YOU STEER PEOPLE TO AND THINK THAT . 
          SO IT'S OUTSIDE OF POTENTIALLY CITY GENERAL FUND, WHICH THERE IS NO ALLEGATION OF THIS AT THIS MOMENT, WOULD PAY FOR A APPROACH SIMILAR TO. 
          SO THIS WOULD HAVE TO BE SOMETHING THAT IS FUNDED ON A LOCAL LEVEL. 
          NONE OF OUR OTHER FUNDING SOURCES ARE APOLOGIZE TO EVERYBODY. 
          THAT CLASS. 
          UM, I WAS LOOKING THROUGH THE NEXT SIX SLIDES AND I DON'T SEE WHERE THIS WOULD KIND OF FIT IN, BUT I WONDER WHAT IS THE CITY'S, UH, ARE WE EXPLORING WAYS OF USING CASH TO PEOPLE HERE COMPLEXES, RIGHT? LIKE A GUARANTEED INCOME? YEAH. 
          I KNOW WE ARE TRYING TO LIKE WE HAVE A SHOE THING, HAVE A HOUSING THING. 
          MM-HMM . 
          WE HAVE A DRUG THING, WE HAVE A COUNSELING THING. 
          AND WHAT IS THE, LIKE THE EMPOWERMENT AND SELF-DETERMINATION ASPECT LIKE TOWARDS BUILDING INDEPENDENCY AND THE ABILITY TO JUST BE LIKE, I NEED SHOES. 
          I DON'T WANNA HAVE TO GO THROUGH THE SHOE BANK, I JUST WANT TO GO BUY SHOES. 
          SO, UM, I KNOW A LOT OF THE STUFF THAT WE'RE DEPENDENT ON IS FEDERAL GRANTS AND ARE WE EXPLORING WAYS TO, TO TRY TO DO A BASIC INCOME OR AN ALLOTMENT? YEAH, THAT'S A GOOD QUESTION. 
          THERE ARE A FEW THINGS THAT HAVE HAPPENED AROUND THIS. 
          UH, WE WERE ABLE TO USE SOME RECOVERY, UH, ACT FUNDING TO AS WELL AS CARES ACT FUNDING TO SET UP, UH, INITIAL GUARANTEED INCOME PI PILOTS THAT WERE SPECIFICALLY FOR FAMILIES. 
          SO THERE WILL BE A STUDY COMING OUT ON THAT. 
          UH, MOST OF THE FUNDING THAT WE RECEIVE IN DOES REQUIRE THAT, THAT IS THIRD PARTY PAYMENTS. 
          UH, THERE ARE SEVERAL DIFFERENT STUDIES AND PILOTS THAT HAVE BEEN DONE OUT THERE WITH LIKE PRIVATE FUNDS THAT DO SHOW GOOD IMPACT ON DIRECT PAYMENT ASSISTANCE PROGRAMS. YOU KNOW, ON THE STAFFING SIDE, NOT OPPOSED TO IT. 
          UH, I THINK IT'S REALLY ABOUT DO OUR FUNDERS AND LIKE FUNDING SOURCES ALLOW FOR IT. 
          UM, SO VERY LIMITED. 
          THAT IS CORRECT. 
          JUST MENTIONED CBE, ALSO  BENEFITS, BUT UH, YOU KNOW, YOU HAVE TO BE ELIGIBLE THOUGH. 
          WE SOCIAL SECURITY  AND MY ORGANIZATION, WE'VE PARTNERED WITH CAL AND THROUGH CAL THE OFFER MEDICAL SERVICE , WE'VE CREATED PROTOCOL, WHATEVER IT TAKES. 
          SO OUTSIDE OF THE CAL AIM BENEFIT, THAT'S THE UNIVERSAL INCOME, SO TO SPEAK. 
          AND IT APPLIES, THINK OF IT AS A CLIENT OR THE APPROVED, 
          [00:25:01]
UH, OR ENHANCED OUTREACH. 
          AND THEN ALSO THE, UH, SPECIALIZED, I FORGOT WHAT THE OTHER CATEGORY WAS. 
          UH, THAT'S OKAY. 
          BUT IN, YEAH. 
          INCREASE ENHANCED OUTREACH AND THEN DEVELOPS SPECIALIZED PROGRAMS AND RESOURCES. 
          SO IN THE VETERAN WORLD, UM, WE KIND OF UNOFFICIALLY MADE A VETERAN COLLABORATIVE OUTREACH TEAM THAT WE CALL VCO AND WE ALL GO OUT TOGETHER ONCE A WEEK AND IT'S, YOU KNOW, FOLKS FROM ALL OVER, FROM THE CITY, FROM OUR DIFFERENT PROVIDERS, DEPARTMENT OF MENTAL HEALTH AND VA. 
          UM, AND IT'S REALLY HELPFUL TO HAVE THAT SPECIALIZED TEAM THAT IS AN EXPERT IN VETERAN SERVICES, VETERAN CULTURE, ALL THOSE THINGS. 
          SO MAYBE LOOKING AT OUR DATA AND WHAT ARE SOME OTHER HIGH SPECIAL POPULATIONS THAT WE HAVE THROUGHOUT OUR CITY AND ARE WE ABLE TO REPLICATE SOMETHING LIKE THAT WHERE WE'RE SENDING OUT THESE SPECIALIZED OUTREACH TEAM FOR CERTAIN SPECIAL POPULATIONS WITH THAT SPECIALIZED KNOWLEDGE AND CULTURAL COMPETENCY. 
          YEAH, I LOVE THAT. 
          AND I LOVE THE FACT THAT Y'ALL ARE BRINGING THESE EXAMPLES 'CAUSE IT HELPS US VISUALIZE LIKE HOW THIS CAN ACTUALLY HAPPEN OUT ON THE FIELD. 
          SO. 
          OKAY. 
          ANYTHING ELSE ON THIS THEME? I THINK I JUST SAY AGAIN ABOUT ACCESS TO GO JUST GET MY EXPERIENCE OVER YOU. 
          YOU KNOW, PEOPLE COME AND THEY, LIKE, WHEN I WAS LIKE LUTHERAN SOCIAL SERVICE, THEY COME TO THE FOOD PANTRY, WE'RE AT 16TH AND PINE, RIGHT? AND THEN THEY GET SOME FOOD AND SAY, HEY, YOU HAVE, WHAT'S YOUR DEAL? ARE YOU IN HOUSE? THEY'RE LIKE, OH YEAH, YEAH. 
          WHERE GO, WHAT DO I DO? AND THEN WE'RE TELLING 'EM, OH AND, OR, OR HERE PLACE TWO DAYS FROM NOW, THE MSC VAN, WHICH BY THE WAY, THOSE VANS ARE AWESOME. 
          SO, AND YET STILL RIGHT TO BE LIKE, WELL TWO DAYS FROM NOW IT'LL BE A TEAM LIBRARY. 
          YOU KNOW, BECAUSE, 'CAUSE THAT PERSON TWO DAYS FROM NOW, LIKE WHO KNOWS WHAT THEIR STATE MIND OR THEIR LEVEL OF MOTIVATION WHERE THEY ARE PHYSICALLY. 
          AND THEN SOMETIMES THEY'LL MAKE IT TO THE EMBASSY, BUT YOU KNOW, IT'S TOO LATE IN THE DAY, SO NOW THEY GOTTA GO THE NEXT DAY. 
          OR THEY GO AND IT'S LIKE, YOU KNOW, THEY GOT IN THE SYSTEM. 
          YEAH. 
          AND THEN THEY'RE JUST WAITING. 
          SO ALL THAT STUFF, I JUST FEEL LIKE IT, IT, IT SAPS PEOPLE'S MOTIVATION A LITTLE BIT AND THEIR HOPE, YOU KNOW? YEAH. 
          BECAUSE WE JUST RUN INTO PEOPLE WHO ARE LIKE, AH, THEY'RE NOT GONNA DO YEAH. 
          WHICH I DON'T THINK IS ON THE STAFF AT ALL. 
          I MEAN, I, I THINK I KNOW YOU GUYS ARE DOING SO MUCH GOOD WORK, BUT FOLKS, I THINK IT'S JUST, YOU KNOW, PHYSICAL INFRASTRUCTURE BESIDES THE, SAY THE NATURE OF HOMELESSNESS AND SO FORTH. 
          I THINK THE MORE WE CAN MAKE IT REALLY EASY ONE STOP SHOPPING. 
          YEAH. 
          SATURN, WHEN I WAS ABOUT TO LEAVE LUTHER FOR THOSE PLACES EXIST BETTER. 
          YEAH. 
          I FEEL LIKE THAT'S SOMETHING THAT WE'VE HEARD A LOT THROUGHOUT THIS ENGAGEMENT. 
          IT'S JUST HAVING MORE ACCESS POINTS IN THE CITY. 
          'CAUSE YOU WANNA MAKE SURE WE'RE CAPITALIZING ON THE OPPORTUNITY OF LIKE, WHEN PEOPLE ARE WILLING TO ACCEPT THOSE SERVICES. 
          LIKE MAKING SURE WE HAVE THAT LIKE INSTANT CONNECTION TO, YOU KNOW, JUST GET THEM CONNECTED IN THAT MOMENT WHEN IT'S REALLY LIKE, NEEDED AND PREVALENT. 
          OKAY. 
          WE'RE GONNA HOP TO THE NEXT SCENE AGAIN. 
          IF ANYTHING ELSE COMES UP, I'LL FOLLOW UP VIA EMAIL AND LIKE, THERE'S MORE OPPORTUNITIES TO PROVIDE FEEDBACK, FEEDBACK THERE. 
          UM, THE NEXT THEME IS INCREASING SAFETY. 
          SO I THINK THIS IS SOMETHING THAT WE'VE SEEN ON BOTH ENDS. 
          LIKE WE'VE HEARD FROM LONG BEACH RESIDENTS THAT THEY, YOU KNOW, WANT TO FEEL SAFER WITHIN THEIR COMMUNITIES. 
          AND WE'VE ALSO HEARD FROM PEOPLE EXPERIENCING HOMELESSNESS THAT THEY WANT TO FEEL SAFE OUT ON THE STREETS. 
          SO I THINK HAVING THAT PERSPECTIVE IS REALLY IMPORTANT. 
          UM, IT GOES BOTH WAYS. 
          IT'S NOT JUST ONE WAY OR THE OTHER. 
          SO I, WE'VE HEARD THAT A LOT THROUGHOUT THIS ENGAGEMENT. 
          UM, SO ENCOURAGING EMPLOYMENT, ECONOMIC STABILITY. 
          SO ENHANCING PUBLIC SAFETY TO ATTRACT AND RETAIN DESIRABLE BUSINESSES FOR ECONOMIC GROWTH. 
          AND THEN JUST ENHANCING SAFETY. 
          SO DECREASING BARRIERS TO MEDICAL CARE OR HOSPITALIZATION WHEN NEEDED. 
          INCORPORATE POLICIES AND TRAINING AT SHELTER SITES THAT ENHANCE SAFETY FOR PEOPLE EXPERIENCING HOMELESSNESS. 
          ENHANCE PATROLLING OF PUBLIC FACILITIES SUCH AS PARKS AND LIBRARY. 
          AND THEN ALSO ENSURING SECURITY FOR SHELTER PARTICIPANTS. 
          I FEEL LIKE IT'S SOMETHING WE'VE HEARD. 
          IT'S JUST AN AMOUNT OF TIMES. 
          ANYTHING AROUND THE THEME OF SAFETY THAT YOU FEEL LIKE IS PREVALENT IN YOUR WORK, IN YOUR FIELD THAT COULD BE BROUGHT INTO THE STRATEGIC PLAN?  DIRECTLY AFFECT SAVINGS TO SHELTERS. 
          UM, AND JUST PROGRAMS AND FACILITIES. 
          UM, LIKE YEAH, I'M SORRY. 
          YEAH, WHAT LUTHER MENTIONED IN TERMS OF THE FUNDING, THE COST RIGHT NOW IS OUTPACING THE ACTUAL FUNDING. 
          AND SO AS ORGANIZATIONS HAVE TO START KIND OF CUTTING BACK AND LOOK AT WHERE THEY HAVE TO MAKE CUTS IN ORDER TO ENSURE, YOU KNOW, OPERATIONS STILL EXIST. 
          I KNOW WITH A LOT OF PROVIDERS THAT SOMETIMES THE SECURITY, DEDICATED SECURITY ON SITE IS ONE OF THE THINGS THAT STARTS TO BECOME COMPROMISED OR LIMITED. 
          OKAY. 
          THAT'S GOOD. 
          MM-HMM . 
          I THINK THERE IS A, A MYTHOLOGY OF BEING UNSAFE THAT NEEDS TO BE TAKEN ON AND PEOPLE NEED TO BE INFORMED OF WHAT THE STATS ARE. 
          YOU KNOW, I DON'T KNOW THE STATS, BUT I'M BARELY SURE THAT THE LEVEL OF CRIME AND MUCH LOWER THAN THE WAY PEOPLE PERCEIVE OR INJURY 
          [00:30:01]
OR DAMAGE. 
          I KNOW THAT LIKE WHEN THE FIRES STARTED,  HOMELESS,  SOMETHING. 
          COMMUNITY EDUCATION I FEEL LIKE IS SOMETHING THAT'S REALLY COME OUT OF THIS GENERAL ABOUT HOMELESSNESS IN GENERAL AND TRYING TO HUMANIZE THE ISSUE. 
          UM, BECAUSE I THINK WHEN IT COMES TO SAFETY, LIKE PEOPLE HAVE THAT MINDSET AND IT'S HARD FOR THEM TO LIKE LET THAT GO. 
          UM, SO INCIDENT, YOU KNOW, IT JUST MM-HMM . 
          THAT'S THE WAY IT IS. 
          YES. 
          EVEN THOUGH STATISTICALLY VERY, VERY SMALL. 
          MINIMAL. 
          YEAH. 
          YEAH. 
          I LIKE THAT BECAUSE I, I FEEL LIKE EDUCATION ON THAT SPECIFICALLY IS REALLY IMPORTANT. 
          WHAT ELSE UNDER SAFETY DO YOU ALL FEEL LIKE IS IMPORTANT TO BE INCLUDED? ALSO, IF ONE OF YOUR IDEAS OR THOUGHTS DOESN'T FIT LIKE NEATLY IN ONE OF THESE THEMES, THAT'S TOTALLY OKAY. 
          LIKE WE WANT ALL THE FEEDBACK. 
          SO FEEL FREE TO JUST SPITBALL THAT. 
          NO, THAT'S A, THAT'S CAUSE . 
          MM-HMM . 
          WHITE. 
          YEAH. 
          I WILL SAY LIKE ONE THING WHEN WE WORK WITH OUR FEMALE AND BLACK FRIENDS OR FEMALES IN GENERAL, THAT ON THE STREET, YOU KNOW, A LOT OF FEMALES MAY CHOOSE TO GET LIKE BIGGER DOGS CHEAPER, PROTECT THEMSELVES TO BE SAFE ON THE STREET, BUT THEN IT'S  TRYING TO GET IN SHELTERS TRYING GET HOUSING. 
          AND SO IT'S LIKE THIS WEIRD DOUBLE-EDGED SWORD WHERE, YOU KNOW, LIKE A LOT OF OUR FEMALES ON THE STREET NEED TO BE SAFE SO YOU KNOW HOW TO THINK OUTSIDE THE BOX TO HELP THEM WHILE THEY'RE ON THE STREET. 
          YEAH. 
          UM, AND THEN HOW TO REDUCE BARRIERS WITH THINGS LIKE, YOU KNOW, WITH THE LIMITED ACCESS YOU HAVE TO LIKE FEMALE BEDS THAT HAVING A DOG OR EVEN A BIGGER DOG ISN'T GOING TO IMPACT THEIR ABILITY TO THEN BE SAFE IN A SHELTER LOCATION. 
          THANK YOU. 
          THAT'S GREAT. 
          AND LIKE HOW DO WE FACILITATE THAT? RIGHT? YEAH. 
          HOW DO WE MAKE THAT PROCESS EASIER? TRADITIONAL HOUSING SITES 'CAUSE THEIR DOGS ARE PETS, NOT ESAS. 
          AND THEN HOW DO WE GET THAT FROM SAY LETTER, RIGHT? LIKE WE CAN'T WRITE ABOUT NO, YOU GOT IT NOW YOU HAVE TO SEE THE PERSON FOR 30 PAGES. 
          YEAH. 
          RIGHT. 
          THAT'S A BIG CHALLENGE. 
          THANK YOU SO MUCH FOR BRINGING THAT UP. 
          UM, ESPECIALLY NOT JUST WOMEN, BUT I THINK INCORPORATING THAT OVERALL INTO THE CONSIDERATIONS WHEN IT COMES TO PERSONS EXPERIENCING HOMELESSNESS AND CONSIDERATION OF THE EMOTIONAL SUPPORT ANIMALS OR JUST THEIR PETS THAT AREN'T THEIR ACTUAL FAMILY MEMBERS. 
          AND THAT'S, YOU KNOW, THE DIFFICULTIES THAT EXIST IN THE CONGREGATE SETTINGS, WHICH ARE OBVIOUSLY SHELTERS THAT MAKES THE MOST SENSE TO HAVE, YOU KNOW, SITES THAT ARE CONGREGATE SETTINGS. 
          YEAH. 
          UM, WHETHER PRIVACY IS PROVIDED OR NOT, BUT THEN HOW DO YOU ACCOMMODATE AND ASSIST FOR THE, AND REDUCE THAT BARRIER FOR THOSE THAT DO HAVE PETS WHILE NOT IMPEDING ON THOSE THAT MAY HAVE ALLERGIES OR BEERS WHEN IT COMES TO PETS. 
          YOU KNOW WHAT I MEAN? YEAH. 
          BUT IT'S SOMETHING THAT JUST HASN'T BEEN THE ADDRESSED AND SOLVED FOR THAT NEEDS TO BE BAKED INTO A PLAN, UM, MOVING FORWARD. 
          YEAH, I, I AGREE WITH BOTH BECAUSE UM, WHEN I USED TO RUN A WOMEN SHELTER, THAT WAS A HUGE ISSUE. 
          MM-HMM. 
          BECAUSE SOMEONE WAS AFRAID OF THE DOG AND THERE WAS AN DOG IN THERE, UM, WORK WITH THE AGENCY TO GET THEM HOUSING THAT OF COURSE THE DOG WAS TOO BIG. 
          BUT THAT, GOING BACK TO THE MAIN PART THOUGH, THE SAFETY. 
          YEAH. 
          THAT IS A HUGE THING FOR WOMEN. 
          I'M JUST GONNA PUT IT ON THE WOMEN BECAUSE THE WOMEN THAT WOULD COME IN SHELTER, YOU KNOW, I HAD TO EXPLAIN THIS TO MY STAFF, THEY'RE ANGRY, THEY'RE UPSET. 
          I'M LIKE, DON'T TAKE THE PERSONAL, MOST OF THEM ARE SLEEP DEPRIVED BECAUSE THEY HAVE TO STAY UP ALL NIGHT FOR THE FEAR OF BEING ROBBED. 
          AND UNFORTUNATELY WE DID HAVE A, A CLIENT TO COME IN WHO HAD A BIG DOG, BUT THEY EVEN SHOT AND KILLED THE DOG AND STILL RAPED HER. 
          SO IT'S, IT'S REALLY HARD. 
          AND SO WE THINK THAT HE BROUGHT THAT UP 'CAUSE THAT, I DON'T KNOW WHAT CAN BE DONE ABOUT THAT. 
          YOU KNOW, LIKE CREATING A CERTAIN AREA FOR FEMALES SO THAT THEY KNOW THEY'RE SAFE. 
          KIND OF LIKE SAFE PARKING IN A WAY. 
          GO WITHOUT THE CAR, BUT THE GUARD. 
          I DON'T KNOW. 
          SOMETHING. 
          THANK YOU. 
          I APPRECIATE Y'ALL COMING UP. 
          ANYTHING ELSE ON SAFETY? IF NOT, WE'RE GONNA MOVE ON TO THE NEXT ONE. 
          [00:35:01]
OKAY. 
          LET'S MOVE ON TO THE NEXT ONE AND THEN WE'LL PROBABLY FINISH HERE UNFORTUNATELY, JUST 'CAUSE I KNOW Y'ALL GOT AN AGENDA TO GET THROUGH, BUT AGAIN, I'M MORE THAN OPEN TO RECEIVING THAT FEEDBACK OVER EMAIL. 
          UM, OKAY. 
          OUR NEXT ONE IS IMPROVING THE COORDINATED SERVICES. 
          SO WE HEARD ABOUT ENSURING ACCOUNTABILITY, WHICH MEANT ENHANCING COMMUNICATION AND CONNECTIVITY BETWEEN GOVERNMENT SERVICE PROVIDERS AND THE PUBLIC. 
          AND THEN ALSO ENSURING PROGRAM ACCOUNTABILITY FOR HOMELESS SERVICES PROGRAMS, IMPROVING INTERNAL SYSTEMS AND COMMUNICATIONS. 
          SO JUST IMPROVING OUR, THE COMMUNICATIONS BETWEEN CITY OF LONG BEACH DEPARTMENTS, THAT INTERDEPARTMENTAL WORK THAT NEEDS TO HAPPEN AROUND HOMELESSNESS, IMPLEMENT STRONGER DATA SHARING BETWEEN SERVICE PROVIDERS WORKING IN LONG BEACH. 
          SO LOVE THE IDEA ABOUT LEVERAGING TECHNOLOGY THERE TOO. 
          UM, CREATING  FOR REAL TIME BED MANAGEMENT AND THEN REDUCING BARRIERS TO CRISIS SERVICES. 
          ANOTHER ONE OF THE GOALS WAS FOSTERING PARTNERSHIPS TO ENHANCE SERVICES. 
          ANY, ANY THOUGHTS, IDEAS, THINGS THAT ARE MISSING FROM THIS THEME? YES. 
          I WOULD JUST JUMP IN ON THE BOTTOM RIGHT THERE WITH COLLABOR L JUST THROW IN LC AND TO LONG BEACH AS WELL. 
          LOVE THAT. 
          SO FOR ME, THIS SOUNDS VERY TECHNICAL AND ALIGN THE, UM, WE NEED, THERE ARE WAYS TO, PEOPLE ARE BOTH REFERRAL SYSTEM, RIGHT? SO YOU SEND A REFERRAL AND THEN YOU RESUME REFER FOR AGENCY, GETS FEEDBACK BACK IN REAL TIME. 
          UM, WHY THAT'S IMPORTANT. 
          YOU'RE TRYING TO ASSESS LIKE BEDS. 
          UM, GETTING THAT FEEDBACK IS REALLY CRITICAL TO BE ABLE TO ASSESS NEAR REAL TIME. 
          LIKE BED AVAIL, BED CAPACITY, BED AVAILABILITY. 
          ONE OF THE BIGGEST, UH, THINGS WE HAVE TO DEAL WITH WAS DATA SHARING CONSENT ARE ALL THE AGENCIES AND ALL THE SERVICE PROVIDERS AND RELYING ON THAT DATA SHARING CONSENT. 
          SO THAT'S SOMETHING THAT STREAMLINED. 
          SECOND ONE, NOT NECESSARILY BEING ON THE SAME SYSTEMS BUT SHARING SOME INFORMATION WHETHER IT'S THROUGH INTEGRATIONS WITH HIS OR ENHANCING MORE HMIS CAPABILITIES TO TRACK THOSE SAME, YOU'RE, WHEN YOU'RE TALKING ABOUT, YOU TALK ABOUT INVENTORY. 
          YEAH. 
          AND HMIS IS NOT BILLED TO TRACK H INVENTORY SYSTEMS, BUT IT NEEDS AN INVENTORY TRACKING MODULE IF YOU'RE EXPECTING TO GET DECK. 
          MAKES SENSE. 
          YEAH. 
          WE PICK, I BELIEVE HMIS IS CURRENTLY GOING THROUGH A SYSTEM THREAD DECK SPECIFICALLY FOR INVENTORY. 
          YEAH. 
          BUT THEN LIKE YOU SAID, THE ISSUE BECOMES IS ARE THE, LIKE ARE ALL ORGANIZATIONS PARTICIPATING AND DO THEY HAVE ACCESS TO HMIS? IT BE ALIGNMENT ON THE MODEL. 
          SOME PEOPLE MEASURE BEDS, SOME PEOPLE MEASURE A DIFFERENT UNIT, RIGHT? SO IF YOU'RE TALKING ANIMALS AND ORANGES, YOU'RE NOT MEASURING THE SAME LEVEL OF CAPACITY. 
          MM-HMM . 
          RIGHT? SO THOSE ARE THE THINGS YOU NEED TO STREAMLINE. 
          IF YOU'RE TALKING ABOUT THIS INTERCONNECTIVITY FROM A TECHNICAL STANDPOINT. 
          YEAH. 
          YOU COVERED IT. 
          THE OVERALL UM, ANSWER. 
          BUT IT NEEDS TO BE THINK FOR TO SEE CHANGE, IT NEEDS TO BE MORE SPECIFIC. 
          LIKE THE VA , THE VA HAS GOT TO FIGURE OUT A WAY TO COMMUNICATE AND PROCESS THINGS FASTER. 
          I MEAN THAT'S OUR NUMBER, NUMBER ONE ISSUE WE HAVE. 
          WE HAVE A BUILDING THAT BRAND NEW BUILDING THAT WE CANNOT GET LEASE UP AND THAT'S NOT SOMETHING THEY PROBABLY WANT CARE. 
          THERE ARE BEDS, THERE ARE DEPARTMENTS, THERE ARE UNIT OFFICE BEDS. 
          THEY CAN'T GET LEASE UP. 
          SO WE'VE GOTTA FIGURE OUT A WAY TO WORK BETWEEN THE CITY. 
          THE CES HAS IMPROVED, OUR SIDE HAS IMPROVED. 
          WE WE'RE DOING ALL OF OUR IMPROVEMENTS, BUT THE KEY PLAYER DOES NOT IMPROVE. 
          IT'S NEVER GONNA FIX THE SYSTEM. 
          WE'RE LOOKING AT THAT SHARED DATA PIECE. 
          WE, SOME OF OUR STAFF NOW HI ACCESS CAN ENTRANCE. 
          WE'RE FULLY STARTING TO BUILD THAT. 
          BUT I THINK THESE SPECIAL POPULATIONS THAT LIKE WE, WE HAVEN'T HISTORICALLY ENTERED INTO HIS WHICH CAUSE THE NEW GAP FOR LIKE OUR SYSTEM LOW. 
          AND SO LIKE ARE THERE OTHER SYSTEMS THAT DON'T ENTER HI THAT'S OR OTHER POPULATIONS THAT MIGHT BE CREATING THAT SAME GAP. 
          YEAH. 
          PA AND OTHER ATION. 
          I THINK WE HAVE A LOT OF QUESTIONS OUT HERE. 
          IT'S A BIG, YEAH. 
          MORE QUESTIONS WE ABOUT COMMUNICATION AND CONNECTIVITY, ACCOUNTABILITY SECTION, UM, WITH UH, GOVERNMENT SERVICE 
          [00:40:01]
PROVIDERS AND THE PUBLIC. 
          I JUST THINK AS WE GET THROUGH THE END OF THIS PROCESS, DEFINING WHAT THE ACCOUNTABILITY MEASURES ARE WILL BE IMPORTANT. 
          YEAH. 
          AND MAYBE SPECIFIC SURVEY QUESTIONS. 
          UM, THIS TIME WE SURVEY. 
          UM, BUT FINDING OUT FROM THE PUBLIC OR MANY PASSIVE OF THE PUBLIC, WHICH WE LIKE TO TALK TO, MAYBE WE AREN'T AS EXCITED TO TALK TO EVERY OTHER DAY. 
          , UM, WHAT DO THEY WANT TO SEE? WHAT WILL MAKE THEM FEEL THAT THE SYSTEM IS NOT ACCOUNTABLE? IT'S GOING TO BE ALL ACCOUNTABLE. 
          WHAT ARE FOLKS? 'CAUSE WE'VE GOT A GREAT DASHBOARD FOR ANYONE NOT EVEN ON THERE. 
          IT'S ACTUALLY REALLY QUITE USABLE. 
          YEAH. 
          UM, I, I, IT WORKS VERY WELL BUT IF I HADN'T BEEN USING IT FOR A COUPLE OF YEARS AND I WAS LIKE, HOW'S HOMELESSNESS A LONG WEEK GOING AND I JUST WENT TO THAT DASHBOARD, IT MIGHT BE A LITTLE HARD TO NAVIGATE. 
          YEAH. 
          SO WHERE'S THE CLIFFS NOTES? WHERE'S THE SIMPLE THING? THE NUMBERS MAY CHANGE AS THE PUB, THE PUBLIC PERCEPT. 
          SO JUST SOMETHING IN THE MAXIMUM OF THE MIND GET FINALIZED. 
          I DON'T THINK IT HAS TO BE SOLVED BEFORE ANYTHING'S DONE. 
          DEFINITELY DON'T THINK. 
          NO, THAT'S IT. 
          THAT'S A GREAT POINT. 
          'CAUSE I FEEL LIKE WE WANNA MAKE SURE THAT FOLKS FEEL HEARD, BUT WHAT DOES THAT MEAN FOR FOLKS? SO YEAH, I MEAN SOAPBOX LIKE, LIKE THIS TIME, BUT LIKE WHEN IT COMES TO ACCOUNTABILITY, I THINK THERE ARE A NUMBER OF CHALLENGES. 
          BUT AS A SYSTEM ADMINISTRATOR AS WELL AS OUR NONPROFITS, AND IT COMES DOWN TO, YEAH, WHAT ARE THE COSTS WE ADMINISTER ACTUAL PROGRAMS. LIKE THERE IS NO OTHER GOVERNMENT ENTITY THAT I KNOW THAT IS ADMINISTERING FUNDS FOR 8%. 
          YEAH. 
          THAT'S THE EXPECTATION FOR HOMELESS SERVICES. 
          YOU KNOW, MOST, YOU KNOW, NATIONAL LEVEL NONPROFITS AND  OPERATING ON, YOU KNOW, 25 TO 33% ACT OUT OF FUNDING THAT'S COMING IN. 
          WE ASK OUR HOMELESS SERVICE NONPROFITS TO DO IT AT, YOU KNOW, 10 TO 12% DEPENDING ON THE FUNDING SOURCE. 
          AND THEN THEY'RE TRYING TO LIKE GET OTHER, YOU KNOW, PHILANTHROPY AND PRIVATE DONATIONS, ALL STUFF. 
          BUT LIKE, THE REALITY IS LIKE ACCOUNTABILITY. 
          LIKE IT CAN'T BE DONE AT LIKE, YOU KNOW, IF YOU EXPECT ACCOUNTABILITY AND LIKE AVAILABILITY OF DATA DASHBOARDS AND VARIOUS INFORMATION. 
          LIKE WE HAVE TO INVEST IN THOSE THINGS. 
          THAT'S LIKE, I DON'T KNOW, IT'S LIKE, I THINK IT'S IMPORTANT AND I THINK IT'S VITALLY IMPORTANT AND WHAT WE'RE SEEING RIGHT NOW WITH FUNDING BEING FROZEN AND FRESH CUTS. 
          BUT UM, YOU KNOW, I AM A LITTLE BIT NERVOUS ON WHAT EXPECTATIONS GET SET WITH THAT ADJUSTMENTS TO WHAT IT ACTUALLY TAKES TO CERTAIN EXPECTATIONS. 
          BUT ON OUR SIDE BUT ALSO ON OUR, IT'S NOT YOU NEED TO ANY ONE ENTITY WITHIN THIS SPACE, UM, JUST TO COME BACK, THERE'S DIFFERENT ACCOUNTABILITY. 
          THE REASON I BROUGHT UP JUST THE PUBLIC HERE IS, SO NOW THERE'S DIFFERENT ACCOUNTABILITY THAT THAT GOES IN DIFFERENT DIRECTIONS, RIGHT? SERVICE PROVIDER ON THE CONTRACT TO THE AGENCY AND WHAT WE HAVE TO PROVIDE, UH, THAN OTHER FUNDING PARTNERS. 
          WHERE I REALLY THINK THIS QUESTION TO NARROW IT DOWN, REALLY THERE ARE, THERE ARE A FEW THINGS THAT PEOPLE OUT THERE IN PUBLIC ASK THEIR ELECTED OFFICIALS AND ASK THEIR DECISION MAKERS LIKE, IS THIS BETTER? IS THIS BETTER? IS THIS BETTER? THOSE CHANGE OVER TIME SO WE CAN TARGET SOME OF WHAT WE PUT OUT IN THAT COMMUNICATION AND CONNECTIVITY TOWARDS SOLVING THAT PARTICULAR QUESTION THAT MAY FREE UP MORE BANDWIDTH AND OVERHEAD, DO MORE WORK RATHER THAN POTENTIALLY PUTTING A WHOLE BUNCH OF STUFF OUT THERE AND BEING EVERYTHING OUT THERE AND CONSTANTLY UPDATING EVERYTHING WITH MANUAL LABOR TO HOPE THAT THAT'S WHAT THE ONE PERSON DISGRUNTLED GOES AND FIND. 
          AND THEN IT'S SATISFYING. 
          SO THAT'S, THAT'S, THANK YOU PAUL. 
          UM, BUT REALLY TRYING TO, THAT WAS MY QUESTION. 
          MORE TO NARROW. 
          I THINK I OPENED IT UP WIDER. 
          I FOUND MY INTENT. 
          SO NARROW IT BACK DOWN. 
          THAT'S HELPFUL. 
          I THINK SOMETHING THAT I'VE NOTICED, ESPECIALLY AT OUR COMMUNITY OPEN HOUSE, LIKE WE HAD SOME FRUSTRATED RESIDENTS, RIGHTFULLY SO. 
          UM, THEY'RE COMING UP TO ME ASKING ME QUESTIONS AND I WAS ABLE TO LET THEM KNOW LIKE SOME OF THE SERVICES WE OFFER AND HONESTLY, LOT OF TIME THEY DUNNO THAT IT'S THERE. 
          UM, THAT'S WHY I THINK IT'S REALLY IMPORTANT. 
          LIKE THAT EDUCATION PIECE I FEEL LIKE IS SOMETHING THAT'S REALLY COMING OUT OF THIS LIKE EDUCATION ALL AROUND THE BOARD AROUND HOMELESS SERVICES, LIKE THE EXPERIENCE OF PEOPLE WHO ARE UNHOUSED THE EXPERIENCE OF SERVICE PROVIDERS, THE SERVICES THAT THEY OFFER, WHAT THE CITY DOES, AND KIND OF LIKE THAT SYSTEM. 
          IT'S COMPLICATED. 
          UM, BUT I THINK THAT EDUCATION PIECE IS REALLY IMPORTANT AND CAN HELP LIKE, ALLEVIATE SOME OF THOSE CONCERNS EVEN AROUND LIKE THAT PUBLIC SAFETY PIECE TOO. 
          LIKE HOW ARE WE COMMUNICATING AND EDUCATING FOLKS ABOUT LIKE WHAT THE REALITY IS. 
          OKAY. 
          Y'ALL, I APPRECIATE YOU. 
          UM, I KNOW WE ONLY GOT THROUGH THREE OF THE SEVEN THEMES UNFORTUNATELY, BUT I'M GOING TO SEND Y'ALL AN EMAIL AND FEEL FREE TO PROVIDE FEEDBACK. 
          UM, YEAH, I'M MORE THAN HAPPY TO COLLECT FEEDBACK OVER EMAIL. 
          MM-HMM . 
          I DON'T KNOW IF IT'S LIKE A ROBERT'S RULES THING IF WE HOP ON A QUICK PHONE CALL, BUT MAYBE I CAN TALK TO YOU A LITTLE BIT MORE ABOUT THAT, JEN. 
          UM, BUT YEAH, I'LL SEND AN 
          [00:45:01]
EMAIL. 
          YOU'LL HAVE MY EMAIL ADDRESS AND YEAH, FEEL FREE TO CONTACT ME WITH ANY ADDITIONAL FEEDBACK. 
          ANY ANY QUESTIONS I'LL HOP INTO NEXT STEPS, BUT ANY QUESTIONS? OKAY. 
          I'LL BE SURE TO KEEP YOU ALL POSTED ABOUT THE COMMUNITY ENGAGEMENT REPORT THAT'S GONNA BE COMING OUT SOMETIME IN MARCH OR EARLY APRIL. 
          UM, WE'RE EXCITED. 
          IT'S BASICALLY A CULMINATION OF ALL OF THE ENGAGEMENT WE'VE DONE THUS FAR WITHIN THE COMMUNITY. 
          UM, BUT THE NEXT PHASE OF OUR STRATEGIC PLANNING PROCESS IS REALLY GONNA FOCUS IN ON QUANTITATIVE ANALYSIS. 
          SO WE'RE GONNA BE BRINGING IN ANOTHER CONSULTANT. 
          IT'S GONNA HELP US COME UP WITH SOME, UM, REALLY INTERESTING DATA MODELING THAT WILL HELP PREDICT THE SUPPLY AND DEMAND ON OUR HOMELESS SERVICE SYSTEM WITHIN THE NEXT FIVE YEARS. 
          SO KIND OF TAKING A STOCK OF WHAT WE HAVE AVAILABLE AS RESOURCES, BEDS, PERMANENT SUPPORTIVE HOUSING AND MORE. 
          AND THEN KIND OF PROJECTING OUT LIKE WHAT WE'RE GOING TO NEED, UM, IN THE FUTURE IN ORDER TO MEET THE DEMAND OF PEOPLE EXPERIENCING HOMELESSNESS IN THE CITY. 
          SO IT'S GONNA BE EXCITING, UM, BUT I'LL BE SURE TO KEEP Y'ALL POSTED ON ANY OF THOSE BIG DEVELOPMENTS. 
          AWESOME. 
          THANKS Y'ALL APPRECIATE IT. 
          THAT, UM, REGARDING THE FEEDBACK WITH MOVED, ANY MEMBERS OF THE PUBLIC THAT WISH TO SPEAK ON THIS AGENDA ITEM? SAY NONE. 
          ALL IN FAVOR. 
          MOTION PASSES. 
          AT THE LAST MEETING, WE DID VOTE TWO MEMBERS IN, UM, BUT ONE OF THEM UNFORTUNATELY HAD TO GIVE UP THEIR POSITION DUE TO A CONFLICT OF INTEREST. 
          UM, SO WE'RE BRINGING BACK JOHN ANDREWS WHO WAS PRESENTED AT THE LAST MEETING. 
          AND THEN WE HAVE JEFF L VINE FROM THE LONG BEACH RESCUE MISSION WHO WAS ALSO INTERESTED IN APPLYING. 
          UM, I, I DON'T BELIEVE JEFF IS HERE, BUT JOHN WAS OUT SICK SO HE COULDN'T ATTEND. 
          YEAH, NEXT TIME WE CAN. 
          YEAH, I MEAN WE CAN ASK BOTH OF THEM TO BE IN ATTENDANCE MONTH IF THAT'S A DESIRE. 
          I MEAN, VOTING ON FEW PEOPLE THAT ARE NOT HEARING FROM, I MEAN, SOME PEOPLE MIGHT KNOW VOTE MAY KNOW NEITHER, SO, UM, MIGHT BE GOOD TO WAIT. 
          ASK AGAIN FOR THEM TO COME TO THE NEXT MEETING. 
          UH, AND AN OPPORTUNITY FROM YOU TO HEAR DIRECTLY FROM 'EM VERSUS JUST WHAT'S ASK QUESTION, CALL FOR A TABLE AND CARRY OVER. 
          NEXT MEETING. 
          MOTION PASSES. 
          I INVOLVED OF THE HOMELESS SITUATION AS POLICY SHELTERING AND, UH, , UH, GOOD SAY , BUT HOPEFULLY BE IN TOUCH WITH  AND YOU HAVE ALL. 
          AND ALSO NEXT WE'RE GONNA GRIEVANCE EVERYBODY. 
          I'M CRYSTAL. 
          I'M THE PARTICIPANT ENGAGEMENT SPECIALIST WITH THE HOMELESS SERVICES BUREAU AND I'M HERE TO PRESENT TO YOU PROCESS FOR GRIEVANCES 
          [00:50:01]
AND INCIDENT REPORTING. 
          SO THIS POLICY AND PROCEDURE WAS PRESENTED YOURSELVES BEFORE BACK IN JUNE LAST YEAR, AND IT WAS APPROVED IN JULY. 
          SO THANK YOU FOR HAVING HERE TODAY. 
          SO JUST TO GET US STARTED, UM, TO DEFINE WHAT IS A GRIEVANCE? SO IT'S AN OFFICIAL STATEMENT OF A COMPLAINT REGARDING WRONGFUL OR UNFAIR TREATMENT OR VIOLATION OF RIGHTS TO BE UNJUSTIFIED OR UNWARRANTED. 
          AND THE DIFFERENT, DIFFERENT, UH, TYPES OF GRIEVANCES THAT WE MAY SEE OR HAVE SEEN ARE LISTED, UM, ON THE SCREEN ABOVE. 
          UM, WHICH SO INCLUDE WOULD NOT BE LIMITED TO THE, SO QUALITY OF SERVICES, QUALITY OF FACILITIES, UH, WRONGFUL TERMINATION FROM THE PROGRAM, DISCRIMINATION, ET CETERA. 
          AND SO WHO CAN SUBMIT A GRIEVANCE? SO ANY PARTICIPANT WHO IS RECEIVING SERVICES FROM OURSELVES, THE HOMELESS SERVICES BUREAU, IT'S SUB RECIPIENTS AND ANY, UH, LONG BEACH CES PARTICIPATING AGENCY AGENCY. 
          AND WITH THAT GRIEVANCE PROCEDURE ENTAILS, WE ALWAYS ENCOURAGE PARTICIPANTS TO START WITH THEIR SERVICE PROVIDER. 
          AND SO THEY, UH, FILE THE GRIEVANCE AND THEN THE PROVIDER HAS TO RESPOND WITHIN, UH, THREE BUSINESS DAYS, UM, AFTER RECEIPT OF THE GRIEVANCE. 
          AND THEN FROM THERE THEY HAVE SEVEN DAYS TO PROVIDE A GRIEVANCE DETERMINATION. 
          UM, WE DO ADVISE PARTICIPANTS IF THE SERVICE PROVIDER DOES NOT COMPLETE THE GRIEVANCE PROCESS, UM, TO CONTACT US, OR IF THEY DO COMPLETE THE GRIEVANCE PROCESS AND THE PARTICIPANTS AND THE AGENCY, UM, CANNOT REACH AN AGREEMENT OR DETERMINATION, THEN WE WILL JUMP INTO SUPPORT AND, UM, TRY TO REACH AN AGREEMENT. 
          SO WHAT OUR PROCESS LOOKS LIKE IS, SO WE'LL GO AHEAD AND REVIEW AND INVESTIGATE THE CLAIM AND THE REVIEW PROCESS INCLUDES REVIEWING ANY DOCUMENTATION, MAYBE CONTRACTS POLICIES OR ANY HMIS DOCUMENTATION ONCE. 
          AND THEN WE WILL, UM, PROVIDE THE DETERMINATION SENT TO THE PARTICIPANT AND THE AGENCY INVOLVED. 
          AND IF THERE ARE ANY ISSUES THAT ARE FOUND, UM, SUCH AS COMPLIANCE ISSUES, THEN CORRECTIVE ACTION WILL BE PROVIDED. 
          AND THIS HERE IS JUST A GUIDANCE ON HOW TO DOCUMENT A GRIEVANCE ON HMIS. 
          SO, UM, NO DETAILS OF THE GRIEVANCE OR, UM, OUTCOME SHOULD BE PROVIDED, BUT JUST ANY DATES, UM, THAT ARE HELPFUL. 
          SO LIKE THE DATE THAT IT WAS FILED, UM, THE DATE IT WAS RECEIVED, AND BY WHO WHEN THE PARTICIPANT WAS CONTACTED REGARDING THEIR, REGARDING THEIR GRIEVANCE. 
          AND THEN THE OUTCOMES SHOULD JUST BE SOMETHING SIMPLE, SUCH AS LIKE RESOLVED OR CLOSED OR AGREEMENT REACHED. 
          AND, UM, BEFORE I'M GONNA STOP THERE, THERE'S ANY QUESTIONS ON THAT PART OF THE PRESENTATION? OKAY. 
          INA THERE'S NONE. 
          SO NOW I'M GONNA SWITCH GEARS. 
          SO WHAT IS AN INCIDENT REPORT? SO IT'S A DOCUMENT USED TO REPORT DETAILS OF AN UNEXPECTED EVENT OR OCCURRENCE. 
          AND SO WHEN SHOULD AN AN INCIDENT REPORT BE SUM SUBMITTED? SO IT'S WHEN ANY HARM OR ACTS OF ABOUT, UH, VIOLENCE OCCUR, ANY INJURY, UM, IF THERE'S ANY INVOLVEMENT OF LIKE EMERGENCY PERSONNEL OR FIRST RESPONDERS, UM, AND ANY OTHER SIGNIFICANT INCIDENT. 
          AND SO IF ANY OF THESE PREMIUMS INCIDENTS OCCURRED AND THEY MUST SUBMIT, UH, THE REPORT WITHIN 24 HOURS TO OUR INCIDENT REPORTING PORTAL. 
          AND THEN OUR SERVICE PRO PROVIDERS AS WELL ARE EXPECTED TO ABIDE BY OUR REPORTING, UM, TIMELINE AND REQUIREMENTS, UH, FOR THE MANDATED REPORT. 
          SO AFTER THEY COMPLETE THE REPORT, IF THERE IS A SUSPICION OF EITHER CHATTED OR ELDER ABUSE REPORTING THAT TO THE APPROPRIATE HOTLINE. 
          AND SO WHAT IT SHOULD INCLUDE IS THAT MINIMUM, THE DATE, TIME, LOCATION, ANY DESCRIPTION OF THE INCIDENT. 
          SO JUST PROVIDING US MUCH INFORMATION OR DETAILS IS HELPFUL, THE INDIVIDUALS INVOLVED IN THE INCIDENT, IF THERE WERE ANY WITNESSES, WHAT THE ACTIONS WERE TAKEN AND ANY FOLLOW-UP STEPS IF APPROPRIATE. 
          AND THEN AGAIN, THIS IS JUST GUIDANCE FOR DOCUMENTING THAT ON HMIS, SO JUST INCLUDING THE DATE OF THE INCIDENT AND THE STAT, THE NAME OF THE STAFF WHO SUBMITTED THE REPORT, AND IF THERE WERE TO BE AN INCIDENT THAT, LET'S SAY INVOLVED MORE THAN ONE PARTICIPANT, INCLUDING ALL THE NAMES OF THOSE INVOLVED AND MAKING NOTES ON THE, UH, APPROVED FOR YOUR PROFILES. 
          [00:55:02]
AND SO THE INFORMATION THAT I PRESENTED HERE TO YOU TODAY IS AND REFERENCE, IT'S BASED OFF OF THE, UH, WRITTEN REPORT, THE LONG BEACH CC WRITTEN STANDARDS, WHICH, UM, CAN BE FOUND ON OUR LONG BEACH.GOV/HOMELESSNESS WEBSITE UNDER THE DOCUMENT LIBRARY. 
          UM, SO IT'S TITLED CC WRITTEN STANDARDS UNDER SECTION ONE, PAGE EIGHT. 
          AND THEN HERE ARE JUST THE CONTEXT AND FORM. 
          SO TO SUBMIT AN INCIDENT REPORT, AGAIN, WE DO HAVE AN INCIDENT REFORM, UH, REPORT FORM PORTAL AND, UM, TO FILE A GRIEVANCE, UH, PARTICIPANTS HAVE SEVERAL OPTIONS. 
          WE HAVE AN ONLINE GRIEVANCE FORM, BUT THEN WE ALSO HAVE THEM PRINTED OUT HARD COPIES. 
          IF THEY DON'T HAVE ACCESS TO LIKE AN ELECTRONIC VERSION OF IT, THEY CAN GO DOWN TO OUR MS, YOU KNOW, WE HAVE, UH, PRINTED OUT FORMS AND THEY COULD ALSO GET EMAILED TO THAT EMAIL LISTED. 
          AND THEN I ALSO WENT AHEAD AND DID THE LASA INCIDENT REPORTING AND THEIR EMAIL AS WELL AS LIKE THEIR GRIEVANCE SUPPORT LINK. 
          UM, BECAUSE THERE ARE INSTANCES WHICH, FOR EXAMPLE, ONE OF OUR PROVIDERS, UM, FIRST TO SERVE, UM, YOU KNOW, THEY ARE OUR PROVIDER, BUT THEN LAA IS THE FUNDER. 
          SO WE MAY RECEIVE OR RESPONDENT APPROPRIATE TO ANY INCIDENT REPORT OR GRIEVANCE. 
          THANK YOU THAT THAT WAS MY PRESENTATION. 
          ANY QUESTIONS? I HAVE ONE QUESTION. 
          UM, FOR, UM, PARTICIPANT TO FILE READINGS, IS IT DIFFICULT FOR THEM TO NAVIGATE THROUGH THE, THROUGH THE WEBSITE TO READINGS IT? I THINK IT JUST DEPENDS. 
          ARE YOU SAYING OUR SPECIFIC GRIEVANCE OR LIKE THE, THEIR AGENCIES AGENCY? SO FOR THE AGENCY, UM, THEY HAVE LIKE THEIR OWN GRIEVANCE PROCESS, LIKE THEY COULD FILL IT OUT AND THEN THE, UH, GRIEVANCE PEOPLE DO GIVE THEM LIKE ACCESS TO OUR EMAIL OR THEY SHOULD BE GIVING US ACCESS TO LIKE OUR CONTACT INFORMATION. 
          UM, AND IF LIKE THEY DON'T FEEL COMFORTABLE MAYBE REACHING OUT, THEN WE CAN HELP SUPPORT, HELP THEM WITH THAT PROCESS. 
          SO RECIPIENTS ARE REQUIRED TO INFORM PARTICIPANTS OF WHAT THE GRIEVANCE PROCESS IS THAT WAY, YOU KNOW, AND TO HAVE THAT PROCESS BE READILY AVAILABLE. 
          SO THAT IS SOMETHING THAT WE, WHEN WE GO OUT FOR MONITOR AND WE DO ASK ABOUT, WE ASK HOW MANY GRIEVANCES? IF YOU GOT AN INS, OBVIOUSLY YOU GOTTA BIG PROGRAM THAT SAYS ZERO. 
          LIKE, HEY, ARE YOU ACTUALLY BEING CLEAR ON WHAT THAT LOOKS LIKE TO ME, JUST BECAUSE SOMEBODY'S FILES A GRIEVANCE DOESN'T MEAN THAT SOMETHING'S BEEN DONE WRONG. 
          THERE JUST MAY BE A DISAGREEMENT ABOUT SOMETHING OR, YOU KNOW, WE SOMETIMES SEE GRIEVANCE AS, I DON'T LIKE THIS OTHER PERSON IN THE PROGRAM. 
          IT'S LIKE, WELL, THEY CAN FILE GRIEVANCE HOWEVER , BUT THERE'S LIMITED TO WHAT WE CAN DO IN THESE CERTAIN SITUATIONS. 
          SO NOT EVERY GRIEVANCE IS SOMETHING THAT THE AGENCY MIGHT HAVE OR WHAT IS PERCEIVED THAT THE AGENCY DID WRONG, BUT THEY MAY JUST HAVE A DISAGREEMENT ON SOMETHING SPECIFICALLY AFTER. 
          SAY THAT AGAIN? I SAID MAYBE, HOPEFULLY IT CAN BE, UH, REMEDYING AT THE LEVEL AGENCY FURNITURE, THAT'S OUR GOAL IS THAT AS MUCH AS POSSIBLE IT GETS RECTIFIED AT AN AGENCY LEVEL. 
          IT'S HARD FOR US AS A FUNDER TRUTHFULLY, TO COME IN AND SAY, HEY, THIS IS EXACTLY WHAT HAPPENED. 
          LIKE, WE'RE NOT THERE ON A DAILY BASIS. 
          IT'S HARD FOR US TO MAKE THAT DETERMINATION. 
          WE TRY TO DO OUR BEST TO LOOK AT, YOU KNOW, WHAT'S BEING CLAIMED, WHAT ARE THE POLICIES THAT THE AGENCY HAS IN PLACE, UNDERSTANDING WHAT GETTING AT NOTES, ASKING THEM FOR, UH, AN UNDERSTANDING WHAT'S OCCURRED IF WE'RE GETTING BOTH. 
          BUT LIKE OUR ABILITY TO FULLY KNOW WHAT HAPPENED IS OFTEN VERY DIFFICULT ONCE SIDE SAYING ONE THING, PUBLIC SIDE SAYING ANOTHER THING. 
          UM, YOU KNOW, SOMETIMES IT'S THE BEST THAT WHAT WE CAN RESPOND IS, YOU KNOW, WE LOOKED AT THEIR POLICIES AND PROCEDURES, IT'S IN ALIGNMENT WITH THE REQUIREMENTS, RIGHT? AS HARD FOR US TO DETERMINE LIKE THAT ANYTHING WAS DONE IMPROPERLY. 
          CAN WE HELP GET YOU LINK TO ANOTHER SERVICE PROVIDER OR IS THERE A WAY THAT YOU CAN, YOU KNOW, STILL SEE YOURSELF WORKING THIS OUT WITH THE PROVIDER THAT YOU ARE WITH. 
          BUT YOU KNOW, RARELY ARE WE STEPPING IN AND HAVE THE ABILITY TO SAY CLEARLY SOMETHING WAS DONE WRONG. 
          YOU KNOW, SO IT'S REALLY ABOUT MAKING SURE POLICIES AND PROCEDURES ARE IN PLACE AND THAT 
          [01:00:01]
THEY'RE BEING FOLLOWED AND THAT THEY'RE ALIGNED WITH, WITH THE CONTRACT. 
          GRIEVANCE IS FOUND TO BE LEGIT AND YOU'RE GONNA, YOU HAD A CORRECT ACTION PLAN OR SOMETHING LIKE THAT? CORRECT. 
          SO, YOU KNOW, THEY, THEY HAVE A POLICY THAT, OR PRACTICE THAT IS IN ALIGNMENT WITH THE CONTRACT. 
          WE WOULD ISSUE A CORRECTIVE ACTION SAYING, YOU NEED TO UPDATE YOUR POLICIES AND YOUR PRACTICE COULD BE ALIGNED WITH THIS CONTRACT . 
          YOU WOULD TELL THE PARTICIPANT, YEAH, THAT'S, THAT'S THE CORRECTIVE ACTION BEING TAKEN. 
          THEY WOULD BE INFORMED OF THAT. 
          AND YOU KNOW, AGAIN, TRYING TO MENTION THAT RELATIONSHIP WITH THE PROVIDER IF POSSIBLE. 
          IF NOT, WE WOULD LOOK AT, YOU KNOW, WHAT OTHER PROVIDERS PROVIDED SIMILAR SERVICE AND THAT CARE BE TRANSFERRED. 
          AND THAT DOES OCCASIONALLY HAPPEN WHERE WE'RE TRANSFERRING SOMEBODY BECAUSE THE RELATIONSHIP IS JUST NOT ONE THAT'S GONNA BE POSITIVE FOR, TO DECIDE THAT FRESH START CAN BE HELPFUL. 
          SO SOMETIMES THAT'S BEING ASKED, NOT NECESSARILY THROUGH A GRIEVANCE PROCESS, BUT JUST, HEY, THIS IS A CHALLENGING SITUATION WE FEEL THIS PERSON WOULD BE BEST STARTING OVER WITH, WITH THE NEW PROGRAM. 
          DOESN'T HAPPEN AT TO, BUT IT DOES HAPPEN. 
          UM, I CAN ADD, UM, SO TO THE POINT ABOUT FERRING PARTICIPANTS GRIEVANCES AND INCIDENTS, THE HALLWAYS, BUT FREQUENTLY RELATE TO AN EXIT OR A TERMINATION OR DISCHARGE FROM A PROGRAM. 
          THEY WERE DISCHARGED BECAUSE THERE WAS AN INCIDENT, THEY WERE DISCHARGED AND THERE IS AN INCIDENT, UM, THE CITY OF CALIFORNIA 2022. 
          THERE WAS AN ASSEMBLY BILL MEETING 91 THAT ESTABLISHED MINIMUM THRESHOLD AND MINIMUM REQUIREMENTS FOR HOW YOU EXIT PEOPLE FROM PROGRAMS AND HOW YOU, UH, DISCHARGE PEOPLE FROM PROGRAMS THE LAW WANTED TO AFFECT JANUARY, 2023. 
          UM, THERE WAS A NEW ASSEMBLY BILL THROUGH LAST FALL THAT AMENDS AND HAS NEW THE STATUTORY LANGUAGE AD 2035 IS THE SUCCESSOR BILL. 
          UM, LAA LIKE, I MEAN ELLIOT SERVICES AUTHORITY WORKED WITH COUNTY COUNCIL ON LIKE DRAFTING SOME GUIDANCE BASED OFF OF LIKE THEIR RECOMMENDATIONS ON, UH, HOW TO IMPLEMENT AND, UH, COMPLY WITH THE NEW ASSEMBLY BILL WE'RE PARTICIPATING IN, IN A TRAINING WITH 'EM THIS WEEK. 
          UM, AND WE'LL WIND UP ADOPTING SOME AFFIRMING POLICY AROUND THAT. 
          UM, UH, CRYSTAL'S PRESENTATION INCLUDED THE LINK TO THE WRITTEN STANDARDS, THE WRITTEN STANDARDS AND OUR WRITTEN STANDARDS. 
          OUR WRITTEN STANDARDS INCLUDES LONG BEACH COC POLICY FOR GRIEVANCES AND INCIDENTS AS WELL AS EXIT AND TERMINATIONS, BOTH BASED OFF OF THE NEW GUIDANCE WE'RE RECEIVING. 
          WE'LL WIND UP BRINGING RECOMMENDATIONS FORWARD FOR, UM, JUST SOME VARIATION IN OUR EXIT AND TERMINATIONS THAT WERE STAY COMPLIANT WITH THE NEW STATE LAW. 
          UM, I DON'T SUSPECT THAT IT WOULD REQUIRE ANY CHANGES IN PRACTICE AROUND GRIEVANCE AND INCIDENT, BUT PROBABLY WE'LL CONTINUE DOING THIS KIND OF LIKE TRAINING AND EDUCATION AROUND EXIT AND TERMINATION. 
          I BELIEVE THAT TRAINING IS TOMORROW. 
          TOMORROW. 
          YEAH. 
          , I'M SURE THERE'S SOME OTHER FOLKS IN THE ROOM. 
          YEAH, SO I, I BELIEVE THAT THE GRIEVANCE POLICIES AND PROCEDURES BE SOME IN INCLUDED IN THAT, UM, EMBEDDED IN SOMEWHERE, RIGHT? BECAUSE IT, IT IS, I BELIEVE GOING THROUGH, YOU KNOW, WHAT LEADS UP TO, YOU KNOW, THE TERMINATION AND EXIT LEARNING ACCORDING TO THE STANDARDS. 
          AND SO OF COURSE THE GRIEVANCE POLICY IS AT THE VERY FRONT END OF THAT, OF WHAT, YOU KNOW, WHAT RESOLUTIONS WERE EXHAUSTED BEFORE IT GETS TO THAT POINT. 
          SO IT STARTS WITH THE GRIEVANCE POLICIES AND YOU KNOW, HOW THINGS ARE ADDRESSED WITH, YOU KNOW, WITH THE CLIENTS AND THROUGH THE ORGANIZATION AND HOW IT'S  THROUGH THERE. 
          AND I, I WANNA SAY THAT IT'S INCLUDED THAT THE GRIEVANCE POLICIES AND STANDARDS ARE, ARE INCLUDED AS PART OF THE CONTRACT AND SUBCONTRACT GRIEVANCE. 
          SO THE, OR THE ORGANIZATIONS AND THE PROVIDERS HAVE TO ABIDE BY THESE, UH, STANDARDS. 
          IT JUST, YOU KNOW, IT MAKES IT UNIVERSAL AND EVERYBODY SHOULD BE DONATING AND LIKE, I THINK SOME OF THE THINGS THAT, UM, THE OTHER YOUNG LADIES GO TO IN TERMS OF THE ACCOUNTABILITY, UM, AND THE COMPLIANCE, THAT'S WHERE THAT, WHAT THAT WOULD START TO KIND OF STEEP INTO YOUR ATTENTION AND YOUR QUESTIONS. 
          THANK YOU. 
          THANK YOU. 
          ANY QUESTIONS? ANY MEMBERS OF THE PUBLIC THAT WISH TO SPEAK ON THIS AGENDA ITEM? SEEING NONE. 
          [01:05:03]
MOTION PASSES. 
          GOOD AFTERNOON EVERYONE. 
          JEFF TER OF OPERATIONS OFFICER OF THE SERVICES BUREAU. 
          I'LL BE DISCUSS FROM THE ESG RUSH GRANT AND IF THERE'S EXTRA QUESTIONS, I'M SURE THAT YOU CAN HELP US OUT AS WELL. 
          UM, SO, UM, THE EATON AND PALATE FIRES WERE BOTH DECLARED, UH, PRE PRESIDENTIALLY DECLARED, UH, EMERGENCIES. 
          UH, UNDER THE BIDEN ADMINISTRATION. 
          UM, PRESIDENT BIDEN HAD AUTHORIZED, UH, A HUNDRED PERCENT FEMA REIMBURSEMENTS, UH, TO, FOR COMMUNITY TO RESPOND TO THE FIRE IN ADDITION TO THE FEMA AUTHORIZATION. 
          SENATOR, UH, UM, SO ESG RUSH, WHAT IT IS, IS, UM, IT IS A DISASTER RELIEF. 
          ESG ALLOCATIONS ARE EMERGENCY SOLUTIONS GRANTS, UH, FEDERAL FUNDING STREAM THAT SPECIFICALLY FOR COMMUNITIES IMPACTED BY, UH, BY DISASTERS, UM, YOU KNOW, NATURAL ACCESS AND ALL THAT. 
          YOU CAN SEE, UM,  BELOW THE ESG RUSH WAS ESTABLISHED IN 2022, BUT IN FOUR HAD PUBLISHED ITS NOTICE THAT INCLUDES ALL THE STATUTORY REQUIREMENTS AROUND, UM, THE ALLOCATION FORMULA REQUIREMENTS, WAIVERS AND THINGS LIKE THAT FOR THE IMPLEMENTATION AND ADMINISTRATION OF ESG RUSH. 
          UH, LARGELY INFORMED BY E-S-G-C-V-S-G COVID, UH, UH, THE CARES ACT, UH, COMM, UH, UM, RELIEF FUNDS THAT WERE ESTABLISHED TO HELP COMMUNITIES RESPOND TO COVID. 
          UM, AND BASICALLY ALLOWS FOR DIRECT ALLOCATIONS OF FUNDS TO ADD ENTITLEMENT JURISDICTIONS, UM, AND PRESIDENTIALLY DECLARED DISASTER. 
          SO, UH, IN ADDITION TO THE FEMA REIMBURSEMENT THAT I MENTIONED ON JANUARY 24TH, SENATORS UH, SHIFT AND PADILLA P AUTHORIZED, UH, ABOUT $8 MILLION IN TOTAL IN ESG RUSH FOR LA LA COUNTY COMMUNITIES IMPACTED BY THE UNION ADES FIGHTERS. 
          UM, MAJORITY OF, WELL ABOUT $3 MILLION WILL GO TO THE STATE AND THE REST WILL GO TO LOCAL JURISDICTIONS, WHICH INCLUDES THE CITY AND COUNTY OF LA, CITY OF GLENDALE, UH, PASADENA POMONA ANIMAL BEACH. 
          UM, AND THE CLEANSER, UH, UH, MADE AVAILABLE TO COMMUNITIES TO RESPOND TO THE FIRE THAT'S SPECIFICALLY ADDRESSING THE NEEDS OF PEOPLE WHO WERE EITHER UN UNSHELTERED DURING THE TIME OF THE FIRE OR FOR PEOPLE DISPLACED BY THE FIRE PEOPLE WHO HAD LOST THEIR HOME, BUT TO THE FIRE THEY WERE, UH, ECONOMICALLY DISLOCATED BECAUSE OF LOSS OF SUPPORT. 
          UM, UM, IN THE CITY ITSELF, CITY OF LONG BEACH IS RECEIVING $1 MILLION, UM, UH, OF THE ESG RUSH, AND WE RECEIVED OUR AWARD NOTICE FROM HU 29TH. 
          UM, THE $1 MILLION IS A FORMULA BASED ALLOCATION. 
          THE FORMULA IS REALLY SIMPLY BASED OFF OF POINT IN TIME HOMELESS COUNTS. 
          UH, AND THE NUMBER OF PEOPLE EXPERIENCING UNSHELTERED HOMELESSNESS, SORT OF LIKE AT THE TIME OF THE FIRE, UM, AND ALSO FAIR MARKET RENTS. 
          THE, THE, THERE'S LIKELY GOING TO BE A THERE, EXCUSE ME, THERE MAY BE A SECOND ROUND. 
          UM, THE ALLOCATIONS WERE ANNOUNCED TO BE A, BASICALLY A BIFURCATED, UM, DISBURSEMENT OF FUNDS, TWO DIFFERENT ALLOCATION WINDOWS WERE IN THE PROCESS OF, UH, EXECUTING OUR AGREEMENT WITH HAD FOR THE FIRST ALLOCATION FOR THE $1 MILLION. 
          UM, AND THEN, UH, BASICALLY THE FIRST ROUND WAS MEANT TO BE A REALLY EXPEDITED PROCESS TO GET THE FUNDING TO US AS QUICKLY AS POSSIBLE, AND WE'LL LIKELY GO THROUGH LIKE A LONGER COMMUNITY PLANNING PROCESS FOR THE SECOND ROUND. 
          UM, THAT, LIKE MENTIONED, THERE'S ENOUGH, BASICALLY ALL OF THE, UH, ESG ENTITLEMENT JURISDICTIONS WITHIN THE COUNTY WILL BE RECEIVING AN ALLOCATION OF ESG RUSH. 
          UM, WE'VE BEEN IN CONVERSATION WITH HUD AND WITH WTA, THE COUNTY DEVELOPMENT AUTHORITY, WHO'S THE ADMINISTRATOR OF, UM, ESG FOR THE COUNTY. 
          UH, AND WE'VE KIND OF HAD, YOU KNOW, CONCURRENCE THAT LIKE WE WANT TO HAVE THE, THE FUNDS BE, UH, ADMINISTERED IN PROGRAM, SORT OF, BUT AS SEAMLESSLY AS POSSIBLE AND COORDINATED EFFORTS. 
          SO WE'LL BE LOOKING TO HAVE, YOU KNOW, PRETTY STANDARDIZED, UH, PROGRAMMING AROUND THE, THE FUNDS. 
          SO WE WE'RE NOT ALL DOING WILDLY DIFFERENT THINGS WITH IT, STAYED IN ALIGNMENT WITH EACH OTHER. 
          WE HAVE ANOTHER CALL WITH, UM, HUD AND COUNTY TOMORROW. 
          UM, IN TERMS OF THE PLANNED USES, YOU CAN SEE THE PROPOSED DISTRIBUTION OF FUNDS. 
          WE'RE REQUESTING TO PUT ABOUT HALF THE FUNDING INTO RAPID REHOUSING WITH, UM, YOU KNOW, A LITTLE LESS FOR TEMPORARY SHELTER, LIKE PEOPLE THAT WERE DISPLACED WHO MAY NEED MOTEL, HOTEL, MOTEL, MOTEL VOUCHERS, SOME FUNDING FOR HOMELESSNESS PREVENTION, AND THEN OUR HMI AND ADMINISTRATIVE COSTS TO, UM, TRACK DATA AND TRACK OUTCOMES AND MONITOR THE PROGRAM. 
          UM, ESG FUNDS, YOU KNOW, THEY'RE ADMINISTERED THROUGH HUD'S OFFICE OF COMMUNITY PLANNING AND DEVELOPMENT. 
          TYPICALLY, THERE'S A COMMUNITY PLANNING PROCESS FOR ALL THOSE COMMUNITY DEVELOPMENT FUNDS. 
          UM, THERE'S AN ANNUAL PLAN, A CONSOLIDATED PLAN. 
          THERE'S PUBLIC, UH, POSTING AND NOTICING REQUIREMENTS, PUBLIC COMMENT REQUIREMENTS. 
          UM, HU DID ALLOW SOME WAIVERS TO BASICALLY EXPEDITE GETTING THOSE FUNDS OUT TO COMMUNITIES AS QUICKLY AS POSSIBLE AND THIS BEST PRACTICE TO, YOU KNOW, ALLOW FOR THE PUBLIC COMMENT AND ALL OF THAT. 
          SO, UM, YOU, YOU CAN SEE THERE'S THE, THE, THE WAIVER THERE THAT WE'RE ALLOWED TO SEEK, UH, ON THE PUBLIC NOTICING. 
          BUT WE ACTUALLY DID, UM, POST, SO 
          [01:10:01]
COMMITTEE DEVELOPMENT WAS ABLE TO, UH, WE GOT OUR AWARD NOTICE ON THE 29TH AND WE POSTED OUR PLANS FOR THE USE OF THE FUNDS ON THE 31ST. 
          SO, UH, IS BASICALLY TRYING TO RESPOND WITH THE SAME EXPEDIENCY AS HUD AS WITH GETTING THE FUNDS AVAILABLE AND DOING ALL THE, THE PUBLIC NOTICING. 
          UM, WE SUBMIT IN ORDER TO RECEIVE THE FUNDS WE HAD, UH, HUD HAD THIS, WE JUST RECOMMENDED THAT THIS COULD BE JUST SORT OF AN AMENDMENT TO OUR ANNUAL PLAN. 
          UM, THAT MANUAL PLAN WAS SUBMITTED TO HUD, INCLUDING LOTS OF OTHER ADMINISTRATIVE THINGS THAT WAS REQUIRED TO ENTER INTO THE GRANT AGREEMENT. 
          WE'VE GOT A MEETING WITH HUD TOMORROW, UH, ABOUT, ABOUT THE GRANT AGREEMENT ITSELF. 
          AND, UM, THAT'S BASICALLY IT FOR THE, THE PRESENTATION. 
          UM, AS FAR AS THE USES, WE ARE PLANNING TO RELEASE AN RFP FOR THE RAPID REHOUSING DOLLARS. 
          WE'LL SHARE THAT. 
          UM, WE HAVE A FEW OTHER RAPID REHOUSING, UH, PROGRAMS THAT WE'LL BE, UM, OR FUNDING FOR A FEW OTHER RAPID REHOUSING PROGRAMS THAT WE WILL WE'LL RELEASE THROUGH COMPETITIVE PROCUREMENT FOR THAT. 
          UM, AND THAT CONCLUDES, WHAT DOES THE TEMPORARY SHELTER LOOK LIKE? IS THAT UTILIZING THE EXISTING TEMPORARY SHELTERS OR IS THIS THE CREATION OF THINGS SPECIFICALLY TO A ? BASED OFF THE DOLLAR AMOUNT, THERE WOULDN'T REALLY BE ENOUGH TO, TO CREATE, LIKE, YOU KNOW, TO CREATE OR FUND LIKE A NEW SHELTER PROGRAM. 
          LIKE WOULD GO TOWARDS LIKE EITHER OFFSETTING, UM, THE COST FOR PEOPLE THAT ARE GETTING SHELTERED THAT, YOU KNOW, WE WERE DISPLACED OR, OR PROVIDING, YOU KNOW, HOTEL, HOTEL VOUCHERS. 
          NIKKI, ANYTHING TO ADD? OH, WE DID EXECUTE OUR GRANT AGREEMENTS. 
          OH, THERE WE GO. 
          OKAY. 
          UH, YEAH, THERE WAS A, A MAD DASH TO GET THE EVERYTHING COMPLETED BASED OFF OF LOTS OF EXTERNAL THINGS. 
          YEAH, I'M GLAD THAT THEY INSTITUTED BILL WAIVERS, BUT THAT'S . 
          I WILL SAY THAT WE, YEAH, IF I, I CAN ADD, UM, SO OBVIOUSLY IN THE, THE HANDOUTS YOU CAN'T ACCESS THE LINKS, BUT IN THE, THE EMAIL AGENDA THAT GOT SENT OUT, YOU CAN GO TO THE LINK. 
          THERE ARE A SERIES OF OTHER WAIVERS THAT WERE ALLOWED TO REQUEST, AND WE DID REQUEST WAIVERS BECAUSE WE WANTED TO MAKE SURE THAT, UM, YOU KNOW, THERE WAS SORT OF A, THE LEAST AMOUNT OF ADMINISTRATIVE BARRIER IF POSSIBLE FOR OURSELVES AND PROVIDERS AND THE PARTICIPANTS TO ACCESS AND UTILIZE ALL THE FUNDS. 
          SO WE'VE REQUESTED WAIVERS, UM, FOR ESG, FOR RAPID REHOUSING TO WAIVE, UM, SOME, THE REQUIREMENTS AROUND THE LENGTH OF TIME THAT YOU CAN PROVIDE RENTAL ASSISTANCE WITH BSG, YOU'RE REQUIRED, UH, YOU CAN'T PROVIDE RENTAL ASSISTANCE FOR LONGER THAN 24 MONTHS. 
          UM, WE'RE ASSUMING THAT THERE MAY BE SOME IMPACTS ON THE RENTAL MARKET. 
          YOU MIGHT, MIGHT NEED, YOU KNOW, IT MIGHT BE MORE DIFFICULT TO MOVE SOMEONE FROM RAPID REHOUSING TO LIKE LIVING INDEPENDENTLY. 
          SO IN THE EVENT WE NEED TO LIKE PROVIDE THE RENTAL ASSISTANCE LONGER, WE'VE REQUESTED THAT WAIVER. 
          WE'VE REQUESTED A WAIVER ON, UM, FMR LIMITS WHERE WE CAN'T GO ABOVE 10% FAIR MARKET RENT TYPICALLY, BUT YOU HAVE ABOUT 10,000 PEOPLE WHO JUST LOST THEIR HOMES WHO NEED TO GO SOMEWHERE. 
          WE EXPECT THERE TO BE MORE COMPETITION IN THE MARKET, SO WE MAY NEED TO PAY MORE TO GET PEOPLE INTO HOUSING. 
          WE'VE ALSO REQUESTED WAIVERS FOR, UM, HABITABILITY AND LEASE STANDARDS. 
          UM, THE LEASE TYPICALLY REQUIRES A 12 MONTH LEASE, UH, BETWEEN OWNER AND A PARTICIPANT. 
          UM, YOU'RE NOT ALLOWED TO DO SUBLETS WITH ESG FUNDS, THINGS LIKE THAT. 
          SO PEOPLE MAY NEED TO GET TO A ROOMMATE HOUSING SITUATION OR A SUBLET. 
          SO WE'VE REQUESTED WAIVERS FOR THAT. 
          AND THEN THE HABITABILITY STANDARD, UM, WE'VE REQUESTED IS STAY COMPLIANT WITH LOCAL AND STATE REQUIREMENTS, BUT SOME OF THE HUD REQUIREMENTS ARE, YOU KNOW, IF WE NEED TO MOVE SOMEONE INTO LIKE AN A DU, BECAUSE THERE'S LIKE JUST SORT OF LESS HOUSING ON THE MARKET. 
          AN A DU MIGHT NOT MEET ALL THE HUD HOUSING HABITABILITY ISSUE, SO REQUESTED WAIVER ON THAT. 
          AND WE ARE CONSIDERING A REQUEST FROM WAIVER ON, UH, A MI. 
          SO, UH, AREA INCOME RIGHT NOW FOR ESG, IT'S AT 30%. 
          WE KNOW SOME PEOPLE THAT MIGHT BE UNSHELTERED NOW AND DISPLACED MIGHT BE BETWEEN LIKE THAT 30 AND 50% MARK. 
          SO HAVING SOME LEVEL OF FLEXIBILITY FOR THAT 40% IS GONNA BE HARD TO GET BACK IN WITH SECURITY DEPOSIT AND OTHER THINGS. 
          SO ALLOWING FLEXIBILITY AROUND THAT IS SOMETHING THAT IS BEING WEIGHED AS WELL. 
          THE LIMITS OF THE TEMPORARY SHELTER OR THOSE HEALTH VOUCHER IN TERMS OF TIME THAT SOMEONE HAS TO, UM, IT WILL BE TWO WEEKS. 
          I DON'T THINK THAT HUD HAS ANY TIME LIMIT REQUIREMENTS. 
          UM, FOR THE, FOR THE ESG RUSH. 
          I MEAN, UM, PROGRAMMATICALLY, YOU KNOW, WE MAY CHOOSE TO ESTABLISH SOME, I MEAN, YOU DON'T WANNA MOTEL SOMEONE FOREVER AND, AND THE 
          [01:15:01]
$3,000 $300,000 WILL BLOW THROUGH PRETTY QUICK WITH A MATTEL VOUCHER. 
          UM, BUT I DON'T THINK HU HAS LIMITS MORE QUESTIONS. 
           DISCUSSION OF SHELTER, UM, ANY, SORRY, ANY MEMBERS OF THE PUBLIC THAT WISH TO SPEAK ON THIS AGENDA ITEM? SEEN NONE. 
          MOTION PASSES OPERATION UPDATES? UH, SURE. 
          PRINTED IT SHOWS, UH, I DON'T KNOW WHAT HAPPENS. 
          UH, BUT ANYWAYS, UH, I WANTED TO PROVIDE SOME QUARTERLY UPDATES AND WE'LL MAKE SURE WE'RE COMING BACK WITH THIS, UH, ON A QUARTERLY BASIS. 
          SO, YOU KNOW, WE WANNA BETTER KIND OF LOOK AT SOME OF OUR METRICS AROUND OUR COORDINATED ENTRY SYSTEM AND PROCESSES, HOW LONG THINGS ARE TAKING, UH, WHAT'S THE DEMAND WE'RE SEEING, WHAT IS THE SUPPLY TO BE ABLE TO MOVE PEOPLE THROUGH THE SYSTEM. 
          SO, UH, THAT WAY WE'RE HAVING MORE INFORMED CONVERSATIONS AROUND LIKE, YOU KNOW, WHERE DO WE BEST TARGET AND WHAT ARE SOME OF OUR NEEDS? IT'S PROBABLY NO SHOCK TO ANYBODY. 
          OUR DEMAND IS FAR HIGHER THAN WHAT THE ACTUAL SUPPLY OF RESOURCES. 
          UH, SO ABOUT A YEAR AGO, UH, WE IMPLEMENTED A COMMUNITY QUEUES WITHIN COORDINATED ENTRY, BOTH FOR INTERIM HOUSING AND PERMANENT HOUSING. 
          PREVIOUSLY THEY WERE OUTSIDE OF THE SYSTEM. 
          IT MADE IT A LITTLE MORE DIFFICULT TO TRACK AND UNDERSTAND, UH, A NUMBER OF DIFFERENT THINGS. 
          SO THOSE ARE NOW BOTH WITHIN, UH, THE HMIS SYSTEM. 
          UH, SO SOME HIGH LEVEL METRICS OVER THE LAST QUARTER, UH, THIS WOULD BE OCTOBER TO DECEMBER. 
          WE TYPICALLY ARE REPORTING ABOUT A MONTH AFTER THAT WAY WE HAVE TIME TO GO THROUGH THE DATA AND MAKE SURE THAT EVERYTHING IS IN. 
          UH, BUT WE HAD 579 PEOPLE, UH, THAT EXPRESSED INTEREST IN PERMANENT HOUSING BETWEEN OCTOBER AND DECEMBER, UH, LAST YEAR. 
          UH, CURRENTLY WE HAVE 893 PEOPLE, UH, AT THE END OF THAT PERIOD THAT WERE ON THE COMMUNITY QUEUE WAITING FOR PERMANENT HOUSING. 
          UH, DURING THAT PERIOD WE HAD 91, UH, THAT, UM, WERE REFERRED OUT TO PERMANENT HOUSING PROGRAMS. UH, AND THEN SO THEY'RE NOW, YOU KNOW, WITH EITHER A, UH, PSH PROVIDER, UM, OR THEY'VE GOTTEN A VOUCHER. 
          IT'S REALLY THOSE PROGRAMS THAT ARE BEING TRACKED WITHIN THAT. 
          UH, WE ARE LOOKING AT BETTER INCORPORATING RAPID REHOUSING INTO THAT AS WELL TO MAKE SURE THAT WE'RE CAPTURING THAT AS WELL. 
          BUT RIGHT NOW, THIS IS REALLY OUR PERMANENT SUPPORTIVE HOUSING, UH, RESOURCES. 
          AND THEN WE HAD 36 PEOPLE THAT WERE REMOVED FROM THE QUEUE. 
          THIS COULD HAPPEN FOR A NUMBER OF DIFFERENT REASONS. 
          UH, THE PERSON'S BEEN ACT INACTIVE FOR A LONG PERIOD OF TIME. 
          UH, WE'VE LOOKED IN THE LOSS OF SYSTEM AND WE'RE SEEING THAT THIS PERSON IS ACTUALLY ENROLLED INTO ANOTHER PERMANENT HOUSING PROGRAM. 
          SO THERE ARE A NUMBER OF DIFFERENT REASONS THAT SOMEBODY MIGHT BE REMOVED FROM. 
          UH, AND THEN ON THE SHELTER QUEUE, WE DO SEE A LITTLE BIT MORE SIGNIFICANT, UH, NUMBERS WITHIN THIS. 
          THERE IS A LITTLE BIT HIGHER, UH, MOVEMENT. 
          UM, THE SHELTER QUEUE, UH, HAS BEEN A LITTLE BIT SHORTER IN TIME OF ESTABLISHMENT THAN THE PERMANENT HOUSING QUEUE. 
          UH, BUT WE SAW 1013 PEOPLE NEWLY ENROLLED ONTO THE SHELTER QUEUE, UM, IN THAT QUARTER. 
          SO THAT IS PRETTY SIGNIFICANT. 
          THE DEMAND IS PRETTY HIGH, FAR MORE THAN WE HAVE, YOU KNOW, SHELTER BEDS THAT BECOME AVAILABLE IN A QUARTER PERIOD. 
          UH, AT THE END OF THE QUARTER, WE HAD 1,109 PEOPLE THAT WERE STILL REMAINING ON THE QUEUE AND WAITING FOR A SHELTER DURING THAT QUARTER. 
          239 PEOPLE WERE REFERRED INTO SHELTER PROGRAMS FROM THE QUEUE. 
          UM, AND THERE WERE 85 THAT WERE REMOVED. 
          AGAIN, COULD BE THEY GOT SHELTER SOMEWHERE OUTSIDE OF LONG BEACH THAT WERE SEE WITHIN LOS ANGELES, ANGELES, OR WE JUST HAVE NOT SEEN THEM IN QUITE 
          [01:20:01]
SOME TIME AND THEY WERE ON THE QB FOR THAT Q QUARTER. 
          GO FOR IT. 
          UH, SO THOUSAND 13, THOSE 13 INDIVIDUALS, OR COULD SOME OF THOSE BE REPEATS FOR SOME REASON? UH, THOSE ARE INDIVIDUALS AND COULD ANY OF THEM HAVE BEEN ON THE QUEUE AT SOME TIME PAST? CORRECT. 
          IT COULD BE THAT, YEAH. 
          AND THEY'RE ALL WILL BE ALL CONSIDERED LONG. 
          COULD SOME OF THEM BE, YOU KNOW, RIGHT OUTSIDE? THEY COULD BE OUTSIDE AS WELL. 
          WE KNOW THERE IS SOME MOVEMENT. 
          SO, YOU KNOW, THERE ARE PEOPLE THAT GO TO WHERE THEY HOPE THEY CAN FIND RESOURCE. 
          SO THEY MAY BE ALSO LOOKING IN SOUTH LA, SOUTH BAY, EAST LA YOU KNOW, SO THIS ISN'T TO SAY THEY'RE ONLY LOOKING. 
          I MEAN, THE FACT IS WE KNOW PEOPLE END UP IN SHELTER IN LA WE LOOK IN LA MIS, UM, WE'LL TALK A LITTLE BIT ABOUT HMIS IN A BIT, BUT, AND THINGS THAT ARE HAPPENING. 
          UH, BUT YEAH, THIS IS NOT NECESSARILY PEOPLE, I CAN ASSURE THAT PROBABLY NOT ALL 1013 OF THOSE PE 13 PEOPLE THAT WERE FU REFERRED IN IN THAT QUARTER SPEND, YOU KNOW, 99% OF THEIR TIME IN LONG BEACH, IT'S PROBABLY NOT REALITY. 
          RIGHT, RIGHT. 
          UH, SO IN PAST YEARS HAVE HAVE LOOKED AT THESE NUMBERS AND DO THEY HAVE SOME KIND OF RELATIONSHIP WITH THE POINT IN TIME COUNT? LIKE YOU SEE THAT NUMBER AND YOU GO AND IT'S ONE QUARTER, SOMETIMES FOUR, THEY OFF A FEW, IT COMES OUT KIND OF ? YEAH, WE'VE ACTUALLY BEEN LOOKING AT LIKE OUR INFLOW AND OUR OUTFLOW. 
          UH, AS WE LOOK AT PEOPLE NEWLY COMING IN, PEOPLE THAT HAVE BECOME INACTIVE, PEOPLE THAT GET HOUSED, UM, YOU KNOW, WE'RE FEELING MORE CONFIDENT THAT LIKE THE NUMBERS THAT WE ARE SEEING IN HIS DO SOMEWHAT ALIGN WITH THE POINT IN TIME COUNT. 
          UM, YOU KNOW, SO OVER THE YEAR WE DO SEE A LOT OF FLOW IN AND OUT OF THE SYSTEM. 
          LIKE THERE ARE PEOPLE THAT WE WILL SEE ONE TIME AND WE ONLY SEE ONE TIME EVER. 
          YOU KNOW, THERE'S SOME PEOPLE THAT WE SEE CONSISTENTLY. 
          SO THE FLOW DOES TEND TO BE, YOU KNOW, PRETTY SIGNIFICANT. 
          SO THE AMOUNT OF, YOU KNOW, NEW ENROLLMENTS ACROSS OUR PROGRAMS WITHIN A QUARTER TENDS TO ACTUALLY BE NOT ALL THAT FAR OFF FROM WHAT WE SEE IN A POINT IN TIME, WHICH IS PRETTY WILD TO THINK ABOUT. 
          THAT'S GOOD. 
          YEAH. 
          . 
          ALL RIGHT. 
          SO AS WE LOOK AT, YOU KNOW, OUR COORDINATED ENTRY AND HOW THINGS ARE FLOWING, THERE'S SOME THINGS THAT WE'RE GONNA CHANGE ON THIS, LIKE AVERAGES FOR SOME OF THESE MAY NOT BE THE BEST WAY TO SHOW IT, BUT MORE MEDIAN, HOW LONG IS IT TAKING FOR PEOPLE? UM, SO WHEN SOMEBODY ENGAGES OUTREACH AND ACCESS CENTER, REGARDLESS OF WHETHER IT'S A CITY RUN ONE OR A NONPROFIT, THEY'RE IN HMIS, WE'RE SEEING THAT IT TAKES ABOUT 49.4 DAYS BEFORE THEY GET ENTERED INTO, UM, YOU KNOW, EITHER ONE OF THE KEYS. 
          UH, SO, UM, YOU KNOW, THAT COULD BE BUILDING RELATIONSHIP, BUT THERE'S A FAIR AMOUNT OF VARIANCE. 
          THERE COULD BE PEOPLE THAT WE'VE BEEN ENGAGING FOR YEARS AND THEY HAVEN'T REALLY BEEN INTERESTED, BUT WE HAVE THEM IN HMIS AND FINALLY THEY SAY, YOU KNOW WHAT? I'M INTERESTED IN SHELTER OR HOUSING. 
          THEY COULD BE A THOUSAND DAYS ON THERE. 
          SO, YOU KNOW, AVERAGE CAN BE A LITTLE BIT TRICKY. 
          UH, THERE ARE, THAT'S WHY WE'RE TALKING ABOUT MEDIAN VERSUS AVERAGES BECAUSE THERE ARE SIGNIFICANT OUTLIERS. 
          UM, SO, UM, THE TIME THAT WE ARE SEEING FROM ENTRY IN THE COMMUNITY QP SHELTER ENROLLMENT, UH, AVERAGE IS 23.7 DAYS. 
          AGAIN, THIS IS PEOPLE THAT ARE GETTING INTO SHELTER. 
          WE HAVE QUITE A FEW SHELTERS THAT ARE PRIORITIZED ON LIKE LENGTH OF TIME, HOMELESS UNDERLYING VULNERABILITIES. 
          UM, SO THERE ARE SOME PEOPLE THAT ARE SITTING ON THE SHELTER QUEUE FOR A LONG TIME AND HAVE NOT BEEN MATCHED. 
          SO AGAIN, I WOULD TAKE THAT AVERAGE FOR PEOPLE THAT ARE ACTUALLY BEING MATCHED OR REFER TO A SHELTER BED WITH A GRAIN OF SALT. 
          THERE ARE PEOPLE THAT HAVE BEEN ON THE KEY FOR QUITE LONG. 
          UM, SO, AND THIS IS, AGAIN, NEWER, THAT NUMBER WILL CONTINUE TO INCREASE, ESPECIALLY IF WE SEE, ESPECIALLY IF WE SEE 
          [01:25:01]
1,013 PEOPLE EVERY QUARTER. 
          AND THAT QUEUE WILL BECOME LONGER AND MORE CHALLENGING TO MANAGE. 
          UM, SO, YOU KNOW, THOSE ARE THINGS WHERE LOOKING AT, AGAIN, IS THIS PERSON BEEN ACTIVE OF LATE AND REMOVING THEM FROM THE QUEUE? WE HAVEN'T SEEN THEM IN, YOU KNOW, ALMOST A HALF A YEAR. 
          LIKE THOSE ARE IMPORTANT THINGS. 
          UM, BUT WE HAVE FAR MORE DEMAND FOR SHELTER THAN WE HAVE SHELTER BEDS AVAILABLE. 
          SO LENGTH OF TIMES WILL LIKELY, UH, CAN CONTINUE TO INCREASE, UH, MATCH TO HOUSING, UH, MOVE IN DATE. 
          SO, UM, ONCE WE ACTUALLY MATCH SOMEBODY TO PERMANENT HOUSING, HOW LONG IS IT TAKING BEFORE WE'RE SEEING A MOVE IN DATE IN HMIS? IT'S ABOUT 150 DAYS. 
          SO, UM, WE'VE ACTUALLY SEEN SOME IMPROVEMENT OVER TIME WITHIN THIS, UH, YOU KNOW, SUPPORTS AND ABILITY TO CONNECT PEOPLE WITH VOUCHERS TO THINGS LIKE CAL A MY CMS ARE HELPFUL IN MOVING PEOPLE THROUGH THE SYSTEM QUICKER, UH, FINDING WAYS OF EFFICIENCY. 
          BUT JUST BECAUSE SOMEBODY HAS BEEN MATCHED TO HOUSING, IT COULD BE A PRETTY SIGNIFICANT ROAD AHEAD. 
          UM, AGAIN, AVERAGE VERSUS MOVE IN. 
          WE HAVE SOME PEOPLE THAT GET A VOUCHER AND IT'S TAKING, YOU KNOW, A YEAR PLUS OF THEM WITH A VOUCHER. 
          SO NOW WE'LL ALSO BE INCLUDING IN THAT, UH, MEDIAN, UM, HOW LONG IT TAKES FOR MATCHING SOMEBODY TO A SHELTER, REFERRING SOMEBODY TO SHELTER FOR THEM TO GET THERE. 
          IT'S PRETTY TRUE. 
          SO THAT, SO THAT PROCESS HAS BEEN PRETTY QUICKLY. 
          UH, AS WE LOOK AT OUR INTERIM HOUSING AND OCCUPANCY, WE'VE SEEN SOME FLUCTUATION. 
          UH, ONE THING THAT WAS, WAS THE QUESTION WAS WHY IS THERE SOME VARIANCE WITHIN BEDS? THESE ARE CITY FUNDED BEDS, UM, CAME DOWN TO SOME BEDS BEING OFFLINE. 
          AND THEN, UH, THERE WAS AN ISSUE WITH THE LEAKAGE MI SYSTEM WHERE, UH, THERE WERE SOME ISSUES AS WELL AS WHERE HAVING SOME DATA ENTRY ISSUES FROM 7 0 2. 
          UH, THEY ACTUALLY HAVE BEEN ENTERING INTO THE LA HMI SYSTEM AS LOSSES, THE FUNDER DIRECTLY FOR 7 0 2. 
          UH, BUT WE DO RECEIVE, UM, NUMBERS FROM THEM ON A REGULAR BASIS. 
          WE'RE SEEING THAT OUR SHELTER BEDS, YOU KNOW, OVER THE LAST QUARTER OR SO HAVE BEEN AROUND 95% OCCUPANCY. 
          SO, UH, TYPICALLY BEDS ARE BEING FILLED PRETTY QUICKLY. 
          UM, THAT HAVE BEEN A FEW AREAS OF CHALLENGE, BUT JUST CONTINUING TO TRY TO GET, UH, YOU KNOW, 95% OCCUPANCY IS OUR GOAL. 
          UH, YOU KNOW, THAT'S WHEN THEY BECOME AVAILABLE OR TYPICALLY BEING FILLED PRETTY QUICKLY. 
          AND THEN ON OUR PERMANENT HOUSING SIDE, UH, WE TALKED A LITTLE BIT DURING THE SCORING AND RANKING FOR, UH, OUR PERMANENT HOUSING PROGRAMS AROUND THE VACANCY. 
          THIS IS IN THE 90 ISH PERCENT. 
          THAT VACANCY IS LARGELY BEING DRIVEN BY A COUPLE OF PROGRAMS. UH, A COUPLE OF THOSE PROGRAMS, THE COC BOARD DID CHOOSE TO REALLOCATE SOME FUNDING, UH, THAT IS GOING INTO AN EXPANSION PROGRAM, UM, WHICH WILL CREATE SOME ADDITIONAL BEDS ELSEWHERE. 
          UM, AND THEN WE HAVE SOME BEDS THAT, YOU KNOW, WILL BE AVAILABLE THAT HOPEFULLY WE CAN REPROGRAM AND FIND OTHER RESOURCES TO UTILIZE THOSE BEDS WITHIN THOSE PROJECTS. 
          BUT LARGELY THAT VACANCY HAS BEEN DRIVEN OFF OF A COUPLE PROJECTS. 
          MOST PROJECTS THAT ARE, YOU KNOW, 95 TO A HUNDRED PERCENT OCCUPANCY ON A MONTHLY BASIS, THE VARIANCE IN THE NUMBER OF UNITS REALLY COMES DOWN TO, YOU KNOW, TENANT BASED RENTAL ASSISTANCE, WHICH HAS SOME FLUCTUATION. 
          UH, THESE AREN'T NECESSARILY ALL PROJECT BASED UNITS WHERE IT IS A SET NUMBER OF UNITS. 
          UM, SO THERE IS SOME VARIANCE WITH THEM. 
          ALRIGHT, JUMPING INTO SOME OF OUR OPERATIONS UPDATES. 
          UH, TRY TO KEEP THESE TWO STAFF THAT IMPACT, UH, OUR SERVICE PROVIDERS AND OUR OVERALL C UH, CF OR COC ADMINISTRATION. 
          SO YESENIA BERA STARTED WITH US, UH, THE END OF LAST MONTH. 
          UH, SHE IS A COMMUNITY PROGRAM SPECIALIST. 
          THREE, SHE'LL BE SUPPORTING WITH CONTRACTUAL RELATED ISSUES, UH, GUIDANCE TO OUR AGENCY AND SUPPORT ACROSS, UH, ALL OF OUR DIFFERENT FUNDING SOURCES AS WE KIND OF FREE CONFIGURED SOME STUFF. 
          UH, BUT WE'LL BE SUPPORTING ALSO WITH OUR COC FUNDED PROGRAMS. UH, STEPHANIE SOSA HAS MANY PEOPLE KNOW FROM, UH, PREVIOUS MEETINGS AND HAVE SUPPORTED US WITHIN, UH, SOME OF OUR MEETINGS IN THE PAST HAS BEEN PROMOTED TO AN ADMIN ANALYST THREE, 
          [01:30:01]
SO SHE'LL BE OVERSEEING OUR MONITORING AND COMPLIANCE. 
          SO, UH, AGENCIES THAT ARE FUNDED WILL BE FAMILIAR WITH HER. 
          SHE'LL BE THE ONE GOING OUT, UH, WITH OUR OTHER STAFF THAT, UH, ARE PROVIDING ONGOING MONITORING CLIENTS, UH, TO OUR FUNDED AGENCIES REGARDING, REGARDLESS OF FUNDING SORTS. 
          AND THEN WE ARE IN THE PROCESS FOR INTERVIEWS FOR OUR BUDGET, BUDGET AND ALLOCATION COORDINATOR. 
          SO THEY'LL BE TRACKING ALL THE DIFFERENT FUNDING THAT WE GET IN MAKING SURE THAT IT IS BEING ALLOCATED AND THAT WE'RE, UM, MOVING THINGS ALONG AND TRACKING OUR BUDGET OVER TIME. 
          AND THEN, UH, WE WILL BE THIS ACTUALLY POSTED TODAY. 
          UH, SO THIS IS ALEXA'S REPLACEMENT OR POSITION. 
          WE ARE AGAIN, RECONFIGURING SOME OF OUR ADMINISTRATIVE DUTIES. 
          UH, SO THIS WILL REALLY FOCUS IN ON COORDINATED ENTRY AND OUR GOVERNANCE. 
          SO, UH, THAT POSITION WILL SUPPORT THIS BOARD AS WELL AS SAC, UH, AND OUR, OUR GOVERNANCE AND COORDINATED ENTRY PROCESS ACROSS THE BOARD. 
          UM, SO THAT'LL BE UP TO THE NEXT TWO WEEKS. 
          UH, WE DID COMPLETE THE HOMELESS COUNT LOT AT THE END OF LAST MONTH. 
          UH, SO WE HAD ABOUT A LITTLE OVER 300 VOLUNTEERS ACROSS 72 MAPS. 
          UH, WE WERE PRETTY SUCCESSFUL IN GETTING EVERYBODY OUT, GETTING ALL MAPS COVERED. 
          SO A REPORT WILL COME OUT IN APRIL THAT WILL GIVE US A BREAKDOWN OF, YOU KNOW, WHAT WE SAW FROM THIS YEAR'S HOMELESS COUNT. 
          UH, THE REST OF THE AOCS DUE TO THE FIRE, WE'LL BE COUNTING AT THE END OF THIS MONTH. 
          WE DIDN'T SEE KIND OF THE SAME IMPACTS AND CHALLENGES WE FELT THAT MOVING BACK THE COUNT VERSUS GOING FORWARD WITHIN JANUARY WOULD HAVE JUST AS MANY CHALLENGES REWORKING WITH THE VOLUNTEERS. 
          SO WE MOVE FORWARD. 
          BUT, UH, LASA, GLENDALE AND PASADENA WILL BE COUNTING, UH, THE LAST MONTH, UH, LAST WEEK OF THIS, UM, YOU KNOW, THE ELEPHANT IN THE ROOM. 
          WE DID SEE A, YOU KNOW, MEMO FROM THE, UH, PRESIDENT AND THE OFFICE OF BUDGET AND MANAGEMENT BASICALLY FREEZING ALL DIFFERENT, UH, GRANT DISBURSEMENTS THROUGH OUR FEDERAL GOVERNMENT. 
          UH, THAT DID IMPACT US FOR A BRIEF MOMENT. 
          WE WERE, UH, LOCKED OUT OF THE ELOC SYSTEM, WHICH IS WHERE WE DRAW DOWN MONEY FROM, UH, THE DEPARTMENT OF HOUSING URBAN DEVELOPMENT. 
          UH, IT WAS REESTABLISHED WITHIN A COUPLE DAYS. 
          AT THE SAME TIME, LIKE RIGHT AS WE WERE GETTING UNFROZEN, WE GOT NOTICE OF, YOU KNOW, THE ESG RUSSIA AWARD. 
          SO IT WAS AN INTERESTING MOMENT. 
          UH, WE ARE WORKING TO MAKING SURE THAT WE ARE DRAWING DOWN MORE FREQUENTLY FROM OUR SYSTEM. 
          SO, YOU KNOW, IF YOU ARE A NONPROFIT PROVIDER, PLEASE MAKE SURE YOU'RE GETTING IN YOUR INVOICES MORE THAN EVER BECAUSE, YOU KNOW, THERE IS NO GUARANTEE THAT ANOTHER FREEZE DOES NOT HAPPEN IN THE NEAR FUTURE. 
          UM, SO WE WILL BE DRAWING DOWN AS QUICKLY AS WE CAN AND TRYING TO EXPEDITE OUR PROCESSES, UH, TO THE EXTENT WE CAN. 
          UM, BUT IN GETTING YOU PAID, THE QUICKER YOU CAN GET IN INVOICES, THE QUICKER WE CAN GET INTO THE FEDERAL SYSTEM AND GET YOU PAID. 
          SO, UM, FORTUNATELY WE'RE JUST GETTING TO THE POINT WHERE I APPROVED ALL OF OUR GRANTS FROM THIS LAST YEAR. 
          SO IT'S BEEN SLOW AND CHALLENGING. 
          UH, AND WE COULD SEE SOME CONTINUED SLOW CHALLENGES WITHIN HUD. 
          SO AS MUCH AS WE CAN DO ON OUR SIDE TO EXPEDITE PROCESS, UH, THE MORE IT'LL BE BENEFICIAL TO PROVIDERS, UH, THAT ARE PROVIDING THE SUPPORT. 
          SO, UM, WE'LL DO OUR BEST TO EXECUTE AS THINGS AS QUICKLY AS WE CAN FOR NEXT YEAR'S GRANT, BUT WE COULD SEE SOME CHALLENGES. 
          THAT IS, THAT IS THE REALITY. 
          UM, THE MSE DID ACTIVATE FOR IMPLEMENT WEATHER SHELTERS STARTING ON ONE DASH SEVEN. 
          UH, INITIALLY WE STARTED IN RESPONSE TO THE WIND. 
          THAT, AND ACTUALLY THEN WAS WHAT LED TO, UH, THE TWO, THE TWO MAJOR FIRES AND PALISADES AND EATON CANYON. 
          UM, SO WE WERE ACTIVATED UNTIL TWO ONE AND THEN WE RESUMED OPERATIONS ON Q4. 
          UH, WE'RE CURRENTLY ACTIVATED, WE'LL BE ACTIVATED THROUGH AT LEAST SATURDAY. 
          SO WE HAVE BEEN OPEN ALL BUT THREE NIGHTS OVER THE LAST, UH, WELL OVER A MONTH NOW. 
          SO, UH, THERE ARE 65 BEDS AT THE MSE EACH EVENING. 
          UH, SO IF YOU KNOW PEOPLE AND THEY'RE IN NEED OF AN IMMEDIATE BED, THAT'S, YOU KNOW, FIRST COME, FIRST SERVE. 
          WE'VE BEEN TRYING TO GET PEOPLE IN WE MOTEL VOUCHER AND PEOPLE WHEN WE'VE BEEN SLIGHTLY 
          [01:35:01]
OVER. 
          UM, BUT WE'VE BEEN PRETTY CLOSE TO CAPACITY MOST NIGHTS. 
          UM, SO WE'LL AT LEAST BE, UH, OPEN THROUGH THROUGH SATURDAY, POTENTIALLY LONGER, DEPENDING ON WHAT'S HAPPENING. 
          THERE WILL BE SIGNIFICANT RAIN OVER THE NEXT COUPLE DAYS. 
          SO, UH, PLEASE DO ENCOURAGE PEOPLE TO STAY S SAFE AND THAT THEY NEED SHELTER TO THE MSC IS A GOOD SPOT TO COME. 
          UH, AND WE HAVE SOME OF THATS AVAILABLE. 
          UH, THE MEASURE A PROCESS IS STARTING TO MOVE FORWARD. 
          SO WE HAVE BEEN ENGAGED FROM THE COUNTY AROUND THE LOCAL SOLUTIONS FUND THAT SAYS 15% OF THE FUNDING THAT WILL COME IN THROUGH MEASURE A. 
          UH, IT IS DESIGNATED TO GO TO CITIES OR COUNCIL OF GOVERNMENTS. 
          SO WE'RE PROVIDING SOME FEEDBACK. 
          UM, THEY WILL WARD UP TO 20 DIFFERENT JURISDICTIONS, WHETHER C**K OR CITIES DIRECTLY. 
          UH, THEY PUT OUT A FEW DIFFERENT METHODOLOGIES. 
          THOSE METHODOLOGIES RANGE BETWEEN US BEING ELIGIBLE BETWEEN FIVE AND A HALF TO $6.2 MILLION. 
          WE WILL LIKELY RECEIVE A CUT ON WHAT'S AVAILABLE FROM THE COC WITHIN THE NEW, UM, FUNDING ALLOCATIONS THAT ARE COMING OUT. 
          HOWEVER, YOU KNOW, THE ABILITY TO APPLY TO LOCAL SOLUTIONS FUNDS AND BRING IN OTHER FUNDS, UH, AND THAT WAY COULD RESULT IN MORE FUNDING THAN WE HAD DURING MEASURE H. 
          BUT, UH, YOU KNOW, PLANNING TO APPLY AND TRYING TO MAXIMIZE WHAT WE GET OUT OF LOCAL SOLUTIONS FUNDS SO WE CAN RESPOND. 
          CAN YOU SEND ME WHAT THEY, UH, SENT YOU? SURE, YEAH. 
          WE HAVE BEEN DISCUSSING IT INTERNALLY AND WE'RE, THEY'VE GOT A SURVEY AND THEY'VE GOT A FEW DIFFERENT METHODOLOGIES, SO WE NEED TO MAKE SURE WE GET THAT. 
          UM, SO WE HAVE BEEN WORKING WITH BIT FOCUS ON A MERGER WITH THE LOS ANGELES HOMELESS SERVICES OF AUTHORITY, PASADENA, GLENDALE SERVER. 
          UH, THE THREE OF THEM ARE ON THE SAME SERVER FOR BIT FOCUS. 
          WE'VE BEEN IN A SEPARATE SERVER, EVEN THOUGH IT'S THE SAME VENDOR. 
          UM, WHICH MEANS THAT WHEN WE LOG IN, WE ONLY SEE, UH, LONG BEACH DATA. 
          IF YOU'RE IN PASADENA, GLENDALE, OR LAS COC, YOU CAN SEE WHAT'S HAPPENING IN THE OTHER COC. 
          SO THIS HAS BEEN A WHILE. 
          AND THE MAKING, WE'VE BEEN DISCUSSING THIS PROBABLY FOR THREE YEARS NOW, , UH, SO IT TOOK A LOT OF TIME IN LEGAL AGREEMENTS AND MAKING SURE THAT LIKE DATA PRIVACY AND THINGS WERE, UH, GOOD ON ALL SIDES. 
          BUT THAT WORK HAS BEGUN. 
          UH, FLIGHT UPDATE, WE WERE HOPING THAT IT WOULD BE DONE TOMORROW. 
          UH, IT LOOKS LIKE IT'LL BE DONE NEXT TUESDAY AND WE'LL BE BACK ONLINE. 
          THE FULL DATA MERGE WILL TAKE A LITTLE WHILE LONGER, BUT, UH, PEOPLE WILL BE ABLE TO SEE ENROLLMENTS AND ENTER NOTES STARTING ON, UH, HOPEFULLY NEXT TUESDAY. 
          WE'LL FINALIZE THAT TOMORROW. 
          THERE ARE A FEW THINGS THAT WERE A LITTLE BIT OF A HICCUP, BUT NOTHING TOO MAJOR. 
          UM, IN THE MEANTIME, WE HAVE BEEN WORKING WITH AGENCIES AND WE HAVE LIKE A SECONDARY WAY THAT THEY'VE BEEN ABLE TO ENTER DATA. 
          UH, IF THEY'VE ENTERED DATA THROUGH THAT ELECTRONIC PLATFORM, WE WILL ENTER THAT DATA INTO HMIS FOR THEM IF THEY HAVE NOT BEEN THE EXPECTATION. 
          SO THE SERVICE PROVIDER WILL BE RESPONSIBLE, UH, FOR BACKLOG DATA DURING THE THREE WEEKS THAT THE SYSTEM WILL HAVE BEEN OFFLINE. 
          SO TRYING TO REDUCE BURDEN, PROVIDE OPTIONS. 
          UM, ONCE THIS IS COMPLETED, THE GREAT THING WILL BE, REGARDLESS OF WHERE YOU ARE ENGAGED IN SERVICES IN LA COUNTY, IT WILL ALL BE IN THE SAME SYSTEM. 
          AND WE'LL BE ABLE TO SEE, YOU KNOW, IF SOMEBODY'S PROVIDING SERVICES HERE AND WORKING WITH THEIR CASE MANAGER, THE CASE MANAGER LOOKS IN THE SYSTEM AND THEY CAN SEE THIS PERSON MIGHT ALSO BE RECEIVING SERVICES IN SAN FERNANDO VALLEY. 
          UM, SO THIS WILL BE VERY BENEFICIAL FOR OUR SERVICE COORDINATION IN THE END. 
          UH, WE ARE MAINTAINING OUR ABILITY TO SET UP PROGRAMS AND MAINTAIN OUR HMIS PROGRAMS INDEPENDENTLY. 
          SO, UH, DALTON AND HIS TEAM WILL STILL BE MANAGING DATA FOR THE LONG BEACH HMIS AND WORKING CLOSELY WITH LAWS IN THAT PROCESS. 
          UM, WE ALREADY WENT OVER ESG UH, RUSH FUNDING, WHICH THOUGHT I HAD TAKEN OUT OF THE SLIDE, BUT, UH, SO THAT CONCLUDES OUR OPERATIONS REPORT. 
          IF THERE'S ANY QUESTIONS. 
          SEE THAT'S GREAT NEWS. 
          LIKE WHAT IT TOOK LIKE THREE YEARS  HEADACHE SAVING SO MANY CASE MANAGERS. 
          YEAH. 
          WE ALSO HAVE DETERMINED THAT THERE WERE ABOUT A HUNDRED CASE MANAGERS THAT HAD A LOGIN FOR LONG BEACH AND A LOGIN FOR THE 
          [01:40:01]
LAH MY SERVER. 
          SO, YOU KNOW, THEY'LL NOW LOG INTO ONE VERSUS BEING IN TWO DIFFERENT SYSTEMS. IT ALSO, MOS HAS AGREED TO TAKE ON THOSE, UM, LICENSES WHERE THERE WAS DUPLICATION. 
          SO IT DOES FREE UP SOME CAPACITY FOR US TO ADD ADDITIONAL PEOPLE INTO, UH, HMIS FROM OUR SIDE. 
          SO, YOU KNOW, THIS IS FREE UP ABOUT A HUNDRED LICENSES WHERE WE CAN INCREASE OUR CAPACITY AND, YOU KNOW, IF THERE'S AN AGENCY THAT WANTS TO GET A FEW MORE PEOPLE INTO HMIS, BUT WE JUST WERE CAPPED OUT ON LICENSES, THIS IS PROVIDING SOME ADDITIONAL CAPACITY. 
          IS THERE A SECOND? ANY MEMBERS OF THE PUBLIC THAT WE SHOULD SPEAK ON THIS ITEM BEING NEXT MOTION PASSED THAT MUCH TO REPORT TODAY. 
          SO, UM, WE ARE STILL WORKING THROUGH OUR S FUND, I WANT TO SAY IN TRUCTURE WORKING ON   AND THEIR OPERATING PROCEDURES SO THAT, UM, IT, IT SEEMS LIKE THINGS STARTED ONE WAY THEN CAN COME DOWN IN THEIR HEAD AND OH, THEY CAN'T APPLY TWICE SO THEY CAN APPLY THREE TIMES, WHATEVER IT IS. 
          SO WE KIND OF DUG UP THE BEGINNING OF WHERE IT STARTED AND GOT THE, UH, THE, UH, WHAT DO YOU WANNA CALL IT? I'M SO SORRY. 
          UM, UM, WE GOT WHERE IT WAS INITIATED, UH, AND FILED BY UH, THE MAYOR COUNCIL BACK IN 19 . 
          AND SO, UM, WE WERE MOVING FORWARD WITH THAT, BUT THEN WE WERE TOLD THERE WAS ANOTHER MOU, SO WE'RE REVIEWING THAT MOU AND WE'RE JUST GONNA MAKE SURE THAT EVERYTHING DID WAS TO, UM, ALONG WITH THAT IS WE'RE WANTING TO DO MORE FUNDRAISING FOR THE, UH, MAYOR'S FUND AS WELL. 
          UM, WE WERE, UH, IN ENLIGHTENED THAT THE MAYOR TYPICALLY DOES FUNDRAISING FOR HIS MAYOR FUND FOR UM, LONG BEACH, UH, CITY COLLEGE. 
          SO WE'RE GONNA TRY AND NUDGE HIM SO HE CAN DO ONE FOR THE, THE FUNDS SO WE CAN GET MORE FUNDS AND UM, I DON'T KNOW HOW MANY LIVE HERE, BUT THERE WAS AN INSERT OR UM, THE PUBLIC TWO TO, UH, DONATE. 
          IT WAS IN THE GAS BILL AND I DON'T KNOW IF YOU SAW THAT, BUT HOPEFULLY YOU DID. 
          AND OTHER THAN THAT WE HAD SAVANNAH'S, UM, WONDERFUL PRESENTATION AS WELL AT THE LAST MEETING. 
          AND, UM, THE ONLY OTHER MAJOR THING IS, WELL, NOT MAJOR, BUT LITTLE MAJOR MINOR FOR SOME PEOPLE. 
          UM, THERE'S A CLOSING A TIME CHECK FOR THE MEETING. 
          UM, THEY'RE SUGGESTING THAT MORE OTHER PEOPLE WOULD LIKE TO BE INVOLVED, BUT THEY'RE WORKING. 
          SO THAT TIME IS KIND OF DIFFICULT. 
          SO WE'RE PROPOSING, I THINK WE'RE GONNA MEET THE NEXT MEETING IS GONNA BE AT FOUR 30 TO SIX 30. 
          SO, AND WE'RE CUTTING OFF THE HALF HOUR QUESTION MOTION TO RECEIVE A FILE THAT, UM,  MOTION PASSES. 
          ANY MEMBERS OF THE PUBLIC THAT WISH TO SPEAK ON AN NON AGENDA ITEM? ANY ANNOUNCEMENTS? YES, I ANNOUNCE, UH, LONG BEACH HOMELESS COORDINATION IS GOING, GOING FORWARD WITH HOSTING THE CLC GENERAL MEETING. 
          APPARENTLY, UM, LOOKING AT CERTAIN TIMES THAT WE'D BE ABLE TO DO IT BECAUSE, UH,  COALITION IS GOING TO FOUR MEETINGS A YEAR, FOUR MEETINGS. 
          [01:45:01]
SO WE ARE GONNA CONTACT THE CLC DATE THOSE DAYS. 
          OKAY, PERFECT. 
          YEAH, WE CAN UM, WE CAN CONNECT, SO WE CAN, UH, WE TO RUN BYLAW THAT LIKE REFLECTS THE NEW MEETING PLAN SCHEDULE. 
          SO IF YOU WANNA WORK, FIGURE OUT THE DAYS OR LIKE THE MONTHS THAT WOULD WORK YOUR, AND WE CAN HAVE THAT REFLECTED SO THAT WAY WE CAN PUBLICLY POST THE, THE REVISED, UH, GENERAL SCHEDULE. 
          UM, I DID WANNA MENTION, UM, UH, WE ALSO TALKED ABOUT, UM, REINSTITUTING, OUR SUBCOMMITTEES. 
          UM, WE'VE BEEN MEETING WITH STAFF INTERNALLY IF WE HAVE STAFF ASSIGNMENTS FOR ALL OF THOSE. 
          AND SO WE'LL BE DOING SOME MORE WORK, UM, BEFORE WE READ BACK OUT, WE'LL PROBABLY PRESENT SOME KIND OF THE NEXT BOARD ABOUT ONE OF OUR RECOMMENDATIONS ABOUT JUST SORT OF LIKE, UH, STAFFING FOR THE SUBCOMMITTEES AND POLICY PRIORITIES AND THINGS LIKE THAT. 
          AND PROBABLY ASK CHAIR AND CO-CHAIR TO REVIEW, REVIEW OUR RECOMMENDATIONS AS WELL AND ACTUALLY ADOPT THAT AS LIKE NEW SUBCOMMITTEE STRUCTURE  AND ONCE THE SUBCOMMITTEES FIGURED OUT THE GENERAL MEETINGS FIGURED OUT WITH THE BE COMMUNICATION TEAM. 
          THANK YOU.
* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.