[00:01:54]
WE ARE CALLING TO ORDER THE TECHNOLOGY AND INNOVATION COMMISSION MEETING WEDNESDAY, MARCH 26TH, 2025.
WE WILL BEGIN WITH A ROLL CALL.
[CALL TO ORDER]
ASHER BAKO.[ROLL CALL]
HERE.WE WILL BEGIN WITH ITEM NUMBER ONE.
RECOMMENDATION TO APPROVE THE MINUTES FOR THE TECHNOLOGY AND INNOVATION COMMITTEE MEETING OF FEBRUARY 26TH, 2025.
CAN WE GET A MOTION AND A SECOND? THANK YOU.
DO WE HAVE PUBLIC COMMENT ON ITEM NUMBER ONE?
[1. 25-54793 Recommendation to approve the minutes for the Technology and Innovation Commission meeting of February 26, 2025. Suggested Action: Approve recommendation ]
SCENE NONE.MEMBERS PLEASE CAST YOUR VOTE.
ITEM NUMBER TWO, RECOMMENDATION TO RECEIVE AND FILE DIRECTOR'S REPORT.
UH, GOOD AFTERNOON, COMMISSIONER.
WE HAVE A MOTION AND A SECOND.
WE HAVE A BRAND NEW COMMISSIONER AND HE'S SO BRAND NEW.
[2. 25-54794 Recommendation to receive and file Director’s Report. Suggested Action: Approve recommendation ]
BUT HE'S CLEARED TO SERVE.SO, UM, I WANTED TO INTRODUCE MORGAN WHEELER, WHO IS OUR SEVENTH, UH, COMMISSIONER ON THE TECHNOLOGY INNOVATION COMMISSION.
AND HE'S NOT A STRANGER TO COMMISSIONS.
HE'S ACTUALLY SERVED ON THE SUSTAINABILITY COMMISSION BEFORE.
BUT MORGAN, WOULD YOU LIKE TO INTRODUCE YOURSELF? SURE.
I KNOW IT'S AN ALL NO SMALL TASK AND CITY STAFF, I'M ALWAYS A FAN OF Y'ALL AND WHAT YOU DO.
I'VE GOT A BACKGROUND IN DEVELOPMENT IT, I WORK AT FARMERS AND MERCHANTS BANK.
UH, I SPENT SOME TIME IN THE NAVY OVERSEEING DATA SCIENCE AND UH, DID A, A STINT AS AN INTELLIGENCE OFFICER THERE AS WELL, AND A COUPLE LOCAL SOFTWARE COMPANIES.
JUST BASICALLY BEEN A TECH KID FROM DAY ONE AND A, AND A PRODUCT OF THE CITY OF LONG BEACH.
SO THANK YOU FOR THE WARM WELCOME LEAH, AND I HOPE I CAN MAKE YOU PROUD.
WE'RE WE'RE EXCITED TO HAVE YOU.
UM, IT WOULD, IT WOULD BE NICE JUST TO HAVE THE OTHER COMMISSIONERS INTRODUCE THEMSELVES AND YOU CAN START IN WHATEVER ORDER AND MAYBE JUST SAY HOW LONG YOU'VE BEEN ON THE COMMISSION.
MAYBE WE'LL START WITH OUR VICE CHAIR.
UM, I, UH, I'VE BEEN ON THE COMMISSION NOW, UH, I THINK VICE CHAIR FOR A YEAR, I'M GONNA GUESS, AND THEN ABOUT THREE YEARS.
UH, I BELIEVE I JOINED THE SAME TIME AS, UH, COMMISSIONER CALLAHAN, UH, WHO WILL INTRODUCE HERSELF SOON ENOUGH.
UH, I HAVE BEEN IN LONG BEACH FOR OVER 20, ABOUT 25 YEARS I'LL SAY.
AND, UH, I RUN A SMALL BUSINESS HERE.
I'M ALSO VOLUNTEERING AND ON THE
[00:05:01]
BOARD FOR THE LGBTQ PLUS, UH, CENTER.AND, UM, UH, I HAVE BEEN BUILDING THINGS FOR PHYSICAL COMPUTERS, NETWORKS, INTERNET, UM, ALL THE DIFFERENT, UH, AR VR, XRS, AND NOW AI ARE PRIMARILY FOCUSED IN MY OUTSIDE THIS SPACE ALSO IN, UH, ENABLING ORGANIZATIONS TO DO MORE WITH WHAT THEY HAVE IN AN EQUITABLE AND INCLUSIVE WAY.
SO, UM, THAT USUALLY MEANS BUILDING NEW THINGS.
SO NICE TO MEET YOU AND WELCOME.
HI, I AM ASHLEY CHITTICK AND I'VE BEEN ON THE COMMISSION FOR A YEAR, UM, AND FAIRLY NEW TO LONG BEACH, ABOUT FOUR YEARS.
UM, MY DAY JOB IS MANAGING A TECH FIRM, UH, BASED IN WASHINGTON DC UH, WHERE WE PRIMARILY SUPPORT THE FEDERAL GOVERNMENT IN LEVERAGING ANY KIND OF TECHNOLOGY THAT ENHANCES SERVICES, UH, TO THE COMMUNITIES AND TO CITIZENS.
UM, ALSO A SMALL BUSINESS OWNER AND HAVE PROBABLY PLAYED IN THE GOVERNMENT TECH SPACE, UH, FOR ABOUT OVER 20 YEARS.
SO, UH, A LITTLE BIT OF A JACK OF ALL, OR JANE OF ALL TRADE
SO WELCOME AND HAPPY TO HAVE YOU ON, ON THE COMMISSION WITH US.
UM, I'VE BEEN HERE IN LONG BEACH NOW FOR ABOUT 12 YEARS.
UM, I HAVE A LONG BACKGROUND IN, UH, IT ACCESSIBILITY SERVICES, UM, UM, IN HIGHER EDUCATION FOR STUDENTS WITH DISABILITIES.
UM, IN THE PAST COUPLE YEARS, I'VE STARTED, UH, KIND OF TRANSITIONING INTO A MORE DIRECT, UM, SOFTWARE, UH, ROLE AS A PRO IT PROJECT MANAGER, UM, AN ANALYST AND THAT KIND OF STUFF.
SO I'M EXCITED THAT YOU'RE HERE AND, UH, WELCOME ABOARD.
I'VE BEEN ON THE COMMISSION FOR ABOUT 15 MONTHS.
I'VE LIVED IN LONG BEACH FOR 27 YEARS, AND MY BACKGROUND, I HAVE OVER 20 YEARS OF TECHNOLOGY AND ENGINEERING EXPERIENCE.
I OWN A DIGITAL HEALTHCARE TECH COMPANY AND I ALSO OWN A IT CONSULTING COMPANY.
I'VE BEEN ON THE COMMISSION FOR ABOUT TWO AND A HALF YEARS.
I'VE LIVED IN LONG BEACH FOR ABOUT EIGHT YEARS.
UH, MY BACKGROUND'S IN SUPPLY CHAIN.
I'VE HAD SUPPLY CHAIN LEADERSHIP ROLES FOR THE LAST ABOUT 13 YEARS.
A LOT IN LIKE RENEWABLE ENERGY TECHNOLOGY SPACE.
I'M CURRENTLY HEAD OF SUPPLY CHAIN FOR A STARTUP AEROSPACE COMPANY IN TORRANCE.
UH, GLAD TO HAVE ANOTHER VET HERE WITH US.
I BEEN ON THE BOARD NOW FOR COMING UP ON A YEAR.
I JUST RETIRED RECENTLY FROM THE US FEDERAL GOVERNMENT DESIGNING COMPUTER NETWORKS FOR ALL OF THE GO, UH, OUR AGENCY FACILITY WORLDWIDE, AND I BEEN DOING THAT FOR THE PAST 23 YEARS AND JUST RECENTLY RETIRED.
BUT THANKS FOR COMING ABOARD AND WE WELCOME YOU.
UM, SO TODAY WE ACTUALLY HAVE A VERY FULL AGENDA, INCLUDING AN ELECTION OF A CHAIR.
AND, UH, WE WILL KIND OF GO OVER THE PROCEDURE FOR THAT, WHICH I BELIEVE IS WE TAKE ALL THE NOMINATIONS FOR CHAIR, AND THEN BASED ON THE ORDER OF THE NOMINATIONS, THEY WILL VOTE ON ANY NOMINATIONS FOR THE CHAIR.
AND THEN BASED ON THE OUTCOME OF THAT, UM, IF THERE'S A NEED TO ELECT A VICE CHAIR, THAT WOULD BE SCHEDULED AT A NEITHER AT A FUTURE MONTH.
AND THEN, UM, ONE OTHER NOTE I WANTED TO SAY ABOUT OUR AGENDA ITEM FOUR, UM, INSTEAD OF A RECOMMENDATION TO APPROVE THE LONG CITY OF LONG BEACH, TID 28, IT STRATEGIC ROADMAP, THAT'S GONNA BE A RECEIVING FILE OF A PRESENTATION BECAUSE THE ACTUAL DOCUMENT, WE WANNA MAKE SURE WE CAN GIVE THAT TO YOU IN ADVANCE OF YOU VOTING ON THE ROADMAP.
AND SO IT, IT'S ALMOST READY AND WE'LL HAVE THAT, UM, FOR THE NEXT MEETING.
BUT WE'LL HAVE A PRESENTATION AND THEN YOU'LL SEE THE DOCUMENT LATER.
UH, BEYOND THAT, THAT'S ALL I HAVE FOR MY EXECUTIVE DIRECTOR'S REPORT, AND I THINK WE CAN GO TO THE ELECTION OF THE CHAIR NEXT.
DO WE HAVE PUBLIC COMMENT ON ITEM NUMBER TWO? SEE NONE.
MEMBERS PLEASE CAST YOUR VOTE.
NOW WE WILL MOVE ON TO, UH, THE ELECTION OF CHAIR.
I DECLARE THE NOMINATIONS OPEN FOR THE CHAIR OF THE TECHNOLOGY AND INNOVATION
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COMMISSION.EACH MEMBER MAY NOMINATE ONE PERSON FOR CHAIR, INCLUDING YOURSELF.
THESE NOMINATIONS DO NOT REQUIRE A SECOND.
[ELECTION OF CHAIR]
WE CANNOT OPEN FOR NOMINATIONS.I'LL OPEN IT UP SINCE SOMEONE SAID YEAH.
ACTUALLY, WE DON'T NEED ANY SECONDS, BUT YEAH, WE SHOULD ASK IF HE WOULD ACCEPT THE NOMINATION BEFORE WE VOTE.
I WOULD BE VERY HONORED TO ACCEPT THAT NOMINATION AND THE SECOND
ARE THERE ANY OTHER NOMINATIONS THERE BEING NO FURTHER NOMINATIONS? I DECLARE THE NOMINATIONS TO CLOSED FOR CHAIR.
UH, COMMISSIONER DIAMERS, WOULD YOU LIKE TO SAY ANYTHING FURTHER? UM, I THINK, UH, BEING A MEMBER OF THE COMMISSION HAS ACTUALLY BEEN ONE OF THE, WAS ONE, NOT ONE OF THE THINGS I PLANNED ON DOING, BUT A REALLY, REALLY ENGAGING AND REWARDING EXPERIENCE SO FAR.
UM, PEOPLE I'VE MET AND, UH, AND ESPECIALLY ALSO I WANNA RECOGNIZE OUR, OUR EXITING CHAIR, ELISA MAY BRUNSON, WHO HAS REALLY BEEN A MENTOR TO ME IN A LOT OF WAYS.
UM, AND I REALLY, REALLY, REALLY LOVED THE NEW ENERGY ON THE, ON THE TEAM LATELY.
SO LOOKING FORWARD TO GETTING TO KNOW OUR NEWEST COMMISSIONERS.
AND SO, UH, I WOULD BE HONORED TO, UH, SERVE IN THIS ROLE.
THANK YOU, COMMISSIONER DHARMAS.
SO ALL THOSE IN FAVOR OF JONATHAN DEMAS FOR CHAIR, PLEASE CAST YOUR VOTE.
WE WILL NOW MOVE TO ITEM NUMBER THREE, RECOMMENDATION TO RE REVIEW AND DISCUSS THE TECHNOLOGY AND INNOVATION COMMISSION'S 2025 TOPICS.
UM, FOR THIS ONE I'LL JUST HAVE RYAN KURTZMAN, WHO'S OUR, OUR TECHNOLOGY PARTNERSHIPS AND PLANNING MANAGER OR OFFICER.
UH, JUST BRIEFLY GO OVER KIND OF WHAT, WHAT'S CHANGED
[3. 25-54795 Recommendation to review and discuss the Technology and Innovation Commission’s 2025 topics. Suggested Action: Approve recommendation ]
ON OUR TICK PLANNING MATRIX, INCLUDING UPCOMING MEETING TOPICS.SO, UH, COMMISSIONERS, YOU HAVE THE MATRIX IN FRONT OF YOU.
UH, IT HAS BEEN UPDATED A LITTLE BIT, SO I JUST WANT US TO CALL ATTENTION TO SEVERAL OF THE UPDATES THAT WERE MADE AFTER OUR LAST MEETING.
UM, THE FIRST ONE WAS THAT WE DID NOTE A COUPLE TOPICS FOR PRESENTATION AT OUR APRIL MEETING, ONE OF WHICH IS GOING TO BE A PRESENTATION ON THE 2020 OLYMPICS EFFORT AT THE CITY.
UM, SO WE HAVE OUR, HOPEFULLY OUR CITY MANAGER'S OFFICE COMING TO PRESENT ON THAT AND OPPORTUNITIES FOR YOU TO BE ENGAGED IN THAT EFFORT.
AND THEN WE ARE ALSO SLATED TO HAVE A PRESENTATION ON ITEM, THE ITEM SUPPORT, RESEARCH AND REQUIREMENTS GATHERING FOR NEW CITY WEBSITE AS WELL.
AND I THINK THE OTHER UPDATE THAT WAS MADE WAS WE JUST NOTED THE THREE COMMISSIONERS WHO CHOSE TO SERVE ON THE CITY WEBSITE AD HOC COMMITTEE, UH, COMMISSIONERS, PATTERSON, BACCA, AND CHITTICK.
SO THOSE ARE NOTED IN THE MATRIX
AND THEN WE ALSO HAVE SLATED FOR APRIL, UM, THE 2024, UH, TECHNOLOGY AND INNOVATION COMMISSION ANNUAL REPORT, WHICH WILL BE A SUMMATION OF THE ACTIVITIES FROM LAST YEAR, UM, AND THEN ANY OTHER NOTABLE EVENTS THAT HAPPENED LAST YEAR.
SO THAT IS ALSO SLATED FOR OUR NEXT MEETING IN APRIL.
ARE THERE ANY QUESTIONS OR COMMENTS FROM THE COMMISSION? THANK YOU.
DO WE HAVE ANY PUBLIC COMMENT ON ITEM NUMBER THREE? SAY NONE.
MEMBERS, PLEASE CAST YOUR VOTE.
ITEM NUMBER FOUR, RECOMMENDATION TO APPROVE THE CITY OF LONG
[00:15:01]
BEACH, TID 28 IT STRATEGIC ROADMAP.AND ACTUALLY, UM, I BELIEVE THIS IS THE ITEM THAT WE WILL BE SUBSTITUTING THE MOTION TO A RECEIVE AND FILE A PRESENTATION OF THE CITY OF LONG BEACH,
[4. 25-54796 Recommendation to approve the City of Long Beach TID 28 IT Strategic Roadmap. Suggested Action: Approve recommendation ]
TID 28, IT STRATEGIC ROADMAP.CAN WE GET A MOTION IN A SECOND? THANK YOU, LEAH.
I AM, I'M REALLY EXCITED TO BE PRESENTING, UH, THIS, THIS DOCUMENT, WELL, YOU DON'T HAVE THE DOCUMENT IN FRONT OF YOU, BUT TO THE, OUR ROADMAP TO, TO THE TECHNOLOGY INNOVATION COMMISSION.
THIS HAS BEEN A LONG TIME COMING AND IT'S A, YOU'LL SEE IN THE PRESENTATION, IT'S HAD BEEN A VERY INCLUSIVE PROCESS AND THE COMMISSION HAD, UM, FORMED EVEN AN AD HOC COMMITTEE TO HELP US WITH THE COMMUNITY ENGAGEMENT COMPONENT OF THE WORK THAT INFORMS THE ROADMAP.
SO WE'RE HERE AT THE POINT OF ACTUALLY PRESENTING THE, THE PRELIMINARY OR THE ROADMAP RECOMMENDATIONS, BUT LIKE, AS I MENTIONED IN MY EXECUTIVE DIRECTOR REPORT, WE'LL COME BACK WITH THE ACTUAL DOCUMENT FOR REVIEW AND, AND ACTUAL ASK FOR THE, FOR, UH, APPROVAL.
SO FROM HERE I'M GONNA BE TURNING IT TO RYAN KURTZMAN TO DO THE ACTUAL PRESENTATION AND, AND THEN WE'LL BE AVAILABLE FOR ANY QUESTIONS AT THE END OF THE PRESENTATION.
AND I BELIEVE YOU ALL HAVE THE PRESENTATION IN FRONT OF YOU AS WELL TO FOLLOW ALONG.
AND I JUST WANNA SAY, AS LEAH MENTIONED, THIS IS, UH, MORE OF A FINAL DRAFT AND HIGH LEVEL OVERVIEW OF THE CONTENT IN TID 28.
UM, WE WILL PROVIDE YOU WITH THE FINAL IT STRATEGIC ROADMAP IN THE COMING WEEKS, AND THEN SEEK YOUR APPROVAL AT THE APRIL MEETING TO FORMALLY APPROVE THE DOCUMENT, UH, BEFORE PRESENTING IT TO CITY COUNCIL FOR THEIR APPROVAL AFTERWARDS.
SO TODAY I'M GONNA GIVE A PRESENTATION ON, UM, THE WHOLE TID 28 PROCESS.
SO WE'LL TALK ABOUT WHY WE'RE DOING THIS, UH, AND SOME OF OUR FINDINGS, THE RECOMMENDATIONS, UM, A LITTLE BIT ABOUT THE, UH, INVESTMENT IN THE TIMELINE, THE COMMUNITY BENEFITS, AND WE'LL CLOSE WITH SOME NEXT STEPS.
WE, TID WORKED VERY CLOSELY WITH A GROUP CALLED THIRD WAVE.
THEY'RE AN IT STRATEGIC CONSULTING FIRM.
UM, THEY HAVE A LOT OF EXPERTISE WORKING WITH GOVERNMENT CLIENTS IN THE US AND CALIFORNIA.
UM, AND THEY WERE A GREAT PARTNER FOR THIS WORK AND BROUGHT A LOT OF THEIR, UH, EXPERIENCE THROUGH THE TABLE.
SO A LITTLE BIT ABOUT THE WHY FIRST.
UM, AS, AS YOU KNOW, THERE HAVE BEEN MANY LOCAL AND NATIONAL EMERGENCIES THAT HAVE HAPPENED LATELY, UM, FROM THE COVID TO 19 PANDEMIC TO THE LOCAL EMERGENCY FOR AROUND HOMELESSNESS TO THE MORE RECENT NETWORK SECURITY INCIDENT IN LATE 2023.
UM, HOWEVER, AND IN SPITE OF THAT, OUR CITY STILL HAS VERY LARGE AMBITIONS FOR WHAT WE WANNA DO.
WE HAVE A 2030 STRATEGIC VISION, AND OF COURSE WE HAVE THE 2028 OLYMPICS COMING UP IN THREE YEARS OR SO.
UM, SO THE PURPOSE FOR TID 28 IS BECAUSE WE WANNA ARTICULATE OUR BIG PICTURE PRIORITIES AS A DEPARTMENT.
UM, AND WE, WE FRANKLY NEED AN ENTERPRISE IT PLAN THAT WILL BENEFIT NOT ONLY OUR ORGANIZATION INTERNALLY, BUT ALSO OUR LONG BEACH COMMUNITY.
AND WE WANNA POSITION TECHNOLOGY AS AN INVESTMENT AREA AND A COST SAVER FOR THE CITY AS WELL.
ALRIGHT, SO FIRST AN OVERVIEW OF THE FINDINGS.
UM, AND AGAIN, THE GOALS OF THE PLAN.
WE WANNA SUPPORT EXISTING IT OPERATIONS AND BUSINESS NEEDS.
UM, EMBRACE MORE HUMAN CENTERED AND USER FRIENDLY DIGITAL OFFERINGS, ADVANCE THE CITY'S GOALS AROUND EQUITY, ACCESSIBILITY, AND INCLUSION.
UH, GUIDE THE DELIVERY OF IT PROJECTS AND SERVICES IN A STRATEGIC, THOUGHTFUL FASHION.
THIS IS ALSO A, A DOCUMENT TO COMMUNICATE WHAT OUR STRATEGIC PRIORITIES ARE AS WELL.
WE BEGAN THIS WORK FORMALLY IN JANUARY, 2024, UM, WITH AN INTRODUCTION TO THIS WORK TO OUR, UH, INTERNAL CHAMPIONS IN THE CITY THROUGHOUT THE DEPARTMENTS.
UM, THE NEXT COUPLE SLIDES, WE'LL GO THROUGH SOME OF THE ENGAGEMENT WE DID TO GET FINDINGS OR TO LEARN MORE ABOUT SOME OF THE NEEDS AND CHALLENGES IN THE DEPARTMENT AND, UM, OUTSIDE OF THE DEPARTMENT AND IN THE COMMUNITY AS WELL.
UM, SO THE FIRST THING WE DID WAS WE, UH, CONDUCTED A FOCUS GROUP OF THE DIFFERENT TID BUREAU MANAGERS, UM, WITHIN THE DEPARTMENT THAT SURFACED SIGNIFICANT CHALLENGES AROUND STAFFING AND TID TRAINING.
AFTER THAT, WE HELD, UM, SEVERAL FOCUS GROUPS WITH OUR OWN STAFF INTERNALLY TO THE DEPARTMENT.
WE HAD 72 PEOPLE PARTICIPATE, AND THEY IDENTIFIED OVER 80 OPPORTUNITIES FOR IMPROVEMENT.
UM, SOME OF THE MOST SIGNIFICANT CHALLENGES THAT CAME UP WERE FOCUSED ON APPLICATION SOFTWARE AND DATA, AS WELL AS IT STAFF RESOURCING, FOLLOWED BY OPERATIONS PROCESSES AND BEST PRACTICES.
THE NEXT STEP OF OUR INTERNAL ENGAGEMENT WAS SPEAKING WITH, UM, DEPARTMENT HEADS AND OTHER HIGH LEVEL LEADERS ACROSS THE CITY IN DIFFERENT DEPARTMENTS, FROM POLICE TO FIRE TO PUBLIC WORKS AND MANY OTHERS.
[00:20:01]
WE CONDUCTED 19 INTERVIEWS.UM, AND SOME OF THE MOST IMPORTANT THINGS THAT CAME UP WERE CYBERSECURITY, DIGITAL SERVICES, UM, AND DIGITAL WORKFORCE, UM, AND ALSO THE T'S LEVEL OF RESPONSIVENESS TO DEPARTMENT REQUESTS.
THE FINAL PIECE OF OUR INTERNAL ENGAGEMENT WAS A CITY STAFF SURVEY.
UH, THIS WAS GIVEN TO ALL CITY STAFF AND WE HAD A PRETTY GOOD RESPONSE RATE.
UM, THERE ARE A LOT OF FINDINGS FROM THE SURVEY, UM, HARDWARE AND PERIPHERAL EQUIPMENT RATED AS THE HIGHEST RATED SURVEY, WHEREAS WIFI CONNECTIVITY RATED AS THE LOWEST AND SOFTWARE WAS IDENTIFIED AS NEEDING THE MOST IMPROVEMENT.
SO AFTER CONDUCTING THE INTERNAL RESEARCH, UM, AND ENGAGEMENT, WE ALSO BENCHMARKED OUR DEPARTMENT WITH OTHER, UH, IT DEPARTMENTS IN SIMILAR SIZE CITIES.
UM, SO THOSE INCLUDED FRESNO, VIRGINIA BEACH AND SACRAMENTO.
UM, THE DATA FROM THE BENCHMARKING SHOWED THAT LONG BEACH SUPPORTS A A GOOD DEAL, MORE NUMBER OF APPS PER CITY STAFF PERSON.
UM, AND WE ALSO PROCESS MORE TICKETS PER MONTH THAN THESE OTHER, UH, PEER CITIES.
AND TID IS ALREADY DOING A LOT.
WE HAVE OVER TH ABOUT 300 ACTIVE PROJECTS THAT ARE GOING ON.
UM, AND WE, WE ARE PLANNING TO INCLUDE THE LIST OF THOSE PROJECTS IN THE FINAL DOCUMENTS.
SO YOU'LL GET A SENSE OF THAT WHEN WE SHARE THAT WITH YOU IN A COUPLE OF WEEKS.
SO, UM, THE NEXT PIECE OF ENGAGEMENT WE DID WAS WITH OUR COMMUNITY MEMBERS IN LONG BEACH.
SO RESIDENTS, BUSINESSES, AND, UH, VISITORS ACTUALLY.
SO WE WORKED ACTUALLY VERY CLOSELY WITH THE, THE COMMISSION, UM, TO DESIGN AND REFINE A COMMUNITY SURVEY.
UM, THIS WAS DISTRIBUTED, UM, THROUGH ELECTRONIC AND IN-PERSON MEANS WE RECEIVED RESPONSES FROM 272 COMMUNITY MEMBERS.
UM, AND THERE'S A WHOLE HOST OF INFORMATION ON THERE.
ONE OF THE THINGS THAT STUCK OUT AS THE MOST IMPORTANT WAS PROVIDING ACCESSIBLE ONLINE SERVICES.
AND THEN IN, IN ADDITION TO THE SURVEY, WE THOUGHT IT WAS IMPORTANT TO ALSO CONDUCT IN-PERSON, UH, WORKSHOPS.
SO AGAIN, WE WORKED CLOSELY WITH THE COMMISSION TO DESIGN TWO ENGAGEMENT WORKSHOPS.
ONE OF THEM I THINK WAS AT HOUGHTON PARK IN NORTH LONG BEACH.
THE OTHER ONE WAS AN EAST LONG BEACH AT RECREATION PARK, WE WERE ABLE TO BRING 32 PEOPLE COMBINED.
UM, THERE WERE DOOR PRIZES AND OTHER FUN WAYS OF GETTING PEOPLE ENGAGED.
UM, AND SOME OF THE THINGS THAT WE HEARD ABOUT WERE NEED TO IMPROVE ONLINE BILL PAY AND ONLINE SERVICES, UM, AND ALSO IMPROVE HOW WE LIST DIFFERENT EVENTS AS WELL.
ALRIGHT, SO SHIFTING GEARS FROM FINDINGS TO OUR ACTUAL STRATEGIC PLAN.
UM, WE WANTED TO USE THIS EFFORT TO ALSO DEVELOP A VISION AND PRINCIPLES FOR OUR DEPARTMENT.
WE HAVE A VERY LONG VISION THAT'S ON OUR WEBSITE.
UM, AND WE WANTED SOMETHING THAT WAS MORE CONCISE.
SO THE TID LEADERSHIP TEAM DEVELOPED THIS VISION THAT YOU SEE, UM, WHICH I REALLY, IT REALLY RESONATES WITH ME, FRANKLY.
SO WE ARE THE HEART OF A CONNECTED, SECURE, AND FUTURE READY LONG BEACH.
UH, IT'S SIMPLE, IT'S CONCISE, UM, AND US BEING THE HEART IS WE KIND OF POWER AND PROVIDE SUPPORT TO OUR OTHER DEPARTMENTS AND ALSO TO MEMBERS OF THE PUBLIC.
UM, AND AGAIN, THE OBJECTIVE OF TID 28 IS TO GUIDE AND HELP TID PRIORITIZE TECHNOLOGY INVESTMENTS TO ALIGN WITH NEEDS THAT ARE OUT THERE.
UM, THIS, THE SLIDE SHOWS THE FIVE PRINCIPLES THAT GO ALONG WITH THE VISION.
UM, I'M HAPPY TO SHARE MORE ABOUT THESE IF YOU'D LIKE AND YOU'LL SEE THEM IN THE DOCUMENT.
UM, SO THESE ARE, WE LISTEN AND RESPOND.
WE SOLVE PROBLEMS. WE BELIEVE IN OUR PEOPLE AND WE MAKE GOVERNMENT SIMPLE.
AND AGAIN, I'M REALLY PROUD OF THESE AND I THINK THEY REFLECT SOME OF OUR GOALS AND SOME OF OUR ASSETS THAT WE BRING AS A DEPARTMENT.
OKAY, SO THERE ARE MANY TECHNOLOGY NEEDS IN THIS ORGANIZATION.
WE DID A, UM, A PRETTY ROBUST SET OF, UH, YOU KNOW, SERIES OF OUTREACH, UH, MEASURES THROUGH SURVEYS AND WORKSHOPS AND FOCUS GROUPS.
WE STARTED WITH OVER 125 POTENTIAL ITEMS AND INITIATIVES OR REQUIREMENTS SURFACE THROUGH THAT ENGAGEMENT.
AND WE WERE ABLE TO PRIORITIZE AND NARROW THEM DOWN TO JUST 31.
UM, SO AGAIN, I'M NOT GONNA READ THROUGH ALL OF THESE, BUT YOU SEE SOME OF THEM ON THE SCREEN RIGHT NOW.
THESE ARE SORTED INTO DIFFERENT FOCUS GROUPS LIKE INFRASTRUCTURE, HARDWARE, DEPARTMENT, SOFTWARE.
AND THEN ONTO THE NEXT SLIDE, WE HAVE A FOCUS ON ENTERPRISE SOFTWARE, WEBSITE AND IT OPERATIONS.
AND THEN FINALLY, A FOCUS ON MANAGEMENT AS WELL.
AND, UM, THESE ARE SOME OF THE CRITERIA WE USED TO, TO SORT AND TO NARROW DOWN THE 125 POTENTIAL ITEMS TO JUST 31.
HOW OFTEN DID IT COME UP IN WORKSHOPS? AND ON
[00:25:01]
THE SURVEY, UM, WE LOOKED AT THINGS LIKE, WILL IT IMPROVE OUR CYBERSECURITY POSTURE? WILL IT IMPROVE CUSTOMER SERVICE? UH, DOES IT, YOU KNOW, PRIORITIZE EQUITY AND COMMUNITY WELLBEING? UM, SO AFTER WE DID THAT EXERCISE, THE TID LEADERSHIP TEAM ALSO SHORTLISTED EACH ONE, UM, BASED ON, YOU KNOW, WHICH THINGS WERE ALREADY IN PROGRESS OR IN FLIGHT.SO AGAIN, THIS IS A FOUR YEAR STRATEGIC PLAN.
SO WE SEEK TO ACCOMPLISH THESE 31 INITIATIVES WITHIN THE NEXT FOUR YEARS.
UM, IT'S INTENTIONAL THAT THIS IS ALSO ALIGNED WITH 2028 BEING FOUR YEARS, UM, BECAUSE THIS ALIGNS WITH THE CITY'S ELEVATE 2028, UM, CAPITAL IMPROVEMENT PROJECT PLAN, AS WELL AS OF COURSE THE OLYMPICS THAT ARE COMING THAT YEAR.
UM, THIS IS WHAT THE, THE, THE ESTIMATE LOOKS LIKE FOR THE INVESTMENT NEEDED TO ACCOMPLISH THESE ITEMS. UM, IT IS SIGNIFICANT.
UM, BUT THIS INCLUDES SOFTWARE MAINTENANCE, HARDWARE AND PROFESSIONAL SERVICES COSTS.
SOME OF THESE WILL BE ACCOMPLISHED BY, UH, OUR EXISTING STAFF.
SOME OF THEM MIGHT REQUIRE NEW STAFF, SOME OF THEM REQUIRE ACQUISITION OF SOFTWARE, UH, OR CONSULTANTS.
AND THE FULL, UH, DOCUMENT HAS A BREAKDOWN OF THIS, UH, IN DETAIL.
UM, AND THEN FINALLY WE WANNA SHARE THE ROADMAP.
UM, SO AGAIN, THIS IS PRETTY SMALL, BUT THE FULL DOCUMENT WILL HAVE THIS, UH, YOU KNOW, SO YOU CAN VIEW IT IN THE LARGER SETTING.
BUT THIS JUST, I JUST WANNA SHOW WITH THIS THAT WE WERE VERY THOUGHTFUL IN HOW WE DID THIS.
UM, IN THE LIGHT GRAY BARS, THOSE ARE TIME, THAT'S, THAT ACCOUNTS FOR MONTHS NEEDED TO KIND OF RAMP UP A PROJECT.
SO PROCUREMENT OR REQUIREMENTS GATHERING OR OTHER ACTIVITIES LIKE THAT.
UM, AND THESE ARE SPLIT UP PRETTY EVENLY THROUGHOUT THE FOUR YEARS.
UM, WE HAVE A NUMBER OF INITIATIVES, A NUMBER OF INITIATIVES THAT WE SEEK TO KICK OFF IMMEDIATELY UPON APPROVAL, UH, INCLUDING PLANNING FOR OUR CRITICAL NEEDS 2.0, LIKE, YOU KNOW, TECHNOLOGY THAT IS ESSENTIAL TO OUR FUNCTIONING CITY.
UH, OTHER EFFORTS LIKE CONDUCTING AN IC IT ASSET INVENTORY OR ESTABLISHING AN IT GOVERNANCE PROCESS, IT WAS VERY DIFFICULT TO PRIORITIZE THESE.
AND JUST 'CAUSE SOMETHING IS YEAR FOUR OR YEAR THREE DOES NOT MEAN THAT IS NOT IMPORTANT.
SO ACCOMPLISHING TID 28 HAS MANY BENEFITS.
UH, THESE CHANGES WILL FOSTER BETTER COLLABORATION, STRONGER DATA MANAGEMENT AND STRATEGIC ALIGNMENT, UH, REALLY ENSURING THAT TID IS MANAGING RISKS APPROPRIATELY AND IS FUTURE READY.
SO JUST TO CLOSE OUT WITH NEXT STEPS, UM, OUR GOAL IS TO PROVIDE THE FINAL TID 28 IT STRATEGIC ROADMAP TO THE COMMISSION AGAIN IN THE NEXT COUPLE OF WEEKS.
SO YOU CAN VIEW THE WHOLE DOCUMENT, UH, AND COME TO THE APRIL MEETING WITH COMMENTS AND QUESTIONS FOR A MORE ROBUST DISCUSSION.
UM, AND AGAIN, WE PLAN TO SEEK YOUR APPROVAL IN APRIL TO MOVE THE DOCUMENT FORWARD.
UH, AFTER THAT WE WILL, UH, PLAN TO PRESENT IT TO CITY COUNCIL TO HAVE THEM APPROVE THE DOCUMENT.
UM, I DO WANNA NOTE WE ARE NOT ASKING COUNCIL, UH, CITY COUNCIL FOR FUNDING AT THE TIME OF HAVING 'EM APPROVE IT.
IT IS JUST TO APPROVE THE PLAN AND TID WILL WORK CLOSELY WITH OUR FINANCIAL MANAGEMENT TEAM AND OUR CITY MANAGER'S OFFICE TO DEVELOP A FUNDING STRATEGY AFTERWARDS.
SO I'LL NOW TURN IT OVER TO THE COMMISSION FOR ANY QUESTIONS, COMMENTS, AND DISCUSSION POINTS.
I HAD A COMMENT AND A QUESTION
I THINK THIS IS SUPER THOROUGH AND I KNOW THAT IT TOOK A LOT OF EFFORT, SO KUDOS TO THE ENTIRE TEAM FOR PUTTING IT TOGETHER.
UM, AS YOU GUYS KNOW, I AM A PLANNER AT HEART, SO THIS LIKE SINGS TO ME
UM, SO ONE QUESTION ON THAT NOTE.
UM, WHAT ARE YOU THINKING ABOUT AS FAR AS LIKE BENCHMARKS OR TO ENSURE THAT YOU'RE STAYING ON TARGET? UH, 'CAUSE IT IS AN AGGRESSIVE TIMELINE AND LIKE YOU MENTIONED A LOT OF INITIATIVES.
YEAH, THAT'S A GREAT QUESTION, COMMISSIONER.
SO THE FIRST THING I'LL NOTE IS THAT THIS, UM, YOU MAY HAVE REMEMBERED THIS BEING REFERRED TO AS TID 26.
SO WE'VE EXTENDED THIS OUT TWO YEARS TO, I THINK, ENHANCE THE, THE FEASIBILITY THAT WE CAN ACCOMPLISH THESE 31 ITEMS. SO, UM, THAT WAS A STRATEGIC DECISION IN TERMS OF OTHER ACCOUNTABILITY MEASURES, THAT'S SOMETHING THAT I'M DOING RESEARCH ON RIGHT NOW AND I'VE ACTUALLY SPOKEN TO A COUPLE PEER CITIES THAT HAVE IT PLANS.
UM, I DO THINK THAT HAVING AN IT GOVERNANCE PROCESS WILL HELP US STAY ACCOUNTABLE TO THIS.
UM, THAT'S I THINK A REALLY CRITICAL MEASURE.
UM, YOU KNOW, WE'VE DISCUSSED THINGS LIKE SETTING, UH, OBJECTIVES.
SO I KNOW WE HAVE A GOAL OF, YOU KNOW, COMPLETING A CERTAIN PERCENTAGE OF THESE INITIATIVES WITHIN THE GIVEN TIME PERIOD.
UM, AND I THINK WE ALSO SEE THIS BEING WOVEN INTO SOME OF OUR EFFORTS AROUND PERFORMANCE MEASUREMENT THAT ARE KICKING OFF IN THE CITY.
UM, YEAH, DO YOU WANNA ADD ANYTHING LEAH? YEAH.
AND THEN, AND ALSO IT IS IT, YOU'LL SEE THAT WE ARE ACTUALLY ASKING FOR SOME STAFF
[00:30:01]
CAPACITYAND ONE OF THE OTHER THINGS IS IT IS INTENDED THOUGH, TO BE FLUID.
SO WITHIN THOSE FOUR YEARS WE, WE ANTICIPATE THAT SOME THINGS ARE GONNA TAKE A LITTLE LONGER AND SOME THINGS ARE GONNA GET MOVED UP, UH, BASED ON SHIFTING PRIORITIES OR OTHER THINGS.
BUT IT'S NICE TO HAVE A ROADMAP LAID OUT THAT WE CAN THEN TALK TO POINT TO AND, AND STRIVE TO ACHIEVE.
I'LL ALSO JUST ADD, IF YOU HAVE ANY SUGGESTIONS FOR ACCOUNTABILITY STRATEGIES, UM, I'M ALL EARS FOR THOSE AS WELL.
UM, THE, YEAH, THE OTHER THING I WAS GONNA ADD IS, UM, MAKING SURE YOU GUYS GIVE THOUGHT TO HOW WE CAN ASSIST IN SOME OF THESE AREAS.
THAT WAS ONE OF THE THINGS WHY WE DIDN'T SPEND A TON OF TIME LOOKING AT TAD OR TICK TOPICS FOR FY FOR, SORRY, CALENDAR YEAR 2025, WAS KNOWING THAT THIS ROADMAP WAS GONNA BE COMING FORWARD.
AND AS PART OF THAT, UM, SOME OF THE PROJECTS OR INITIATIVES CAN HAVE A ROLE FOR AD HOC COMMITTEES OR OTHER THINGS.
AND SO ONCE THIS IS ADOPTED AND APPROVED AND MOVING FORWARD, WE WOULD WANNA BE TALKING ABOUT THAT WITH THE FULL COMMISSION.
BUT THANK YOU FOR PUTTING THIS TOGETHER.
I LOVE SEEING THIS LEVEL OF DETAIL FROM LIKE HOW MUCH YOU PLAN ON SPENDING TO THE TIMELINE TO EVEN, HOW DID YOU GUYS DO THE RESEARCH TO GET TO THIS SPECIFIC PLAN? I AM CURIOUS WHAT YOU THINK ARE LIKE THE BIGGEST CHALLENGES OR OBSTACLES YOU'LL FACE IN EXECUTING THIS PLAN.
UH, ONE IS THE STAFF CAPACITY.
UM, THE OTHER ONE IS THE LIST OF EXISTING PROJECTS THAT WE ALREADY HAVE.
UM, AND TO BE QUITE CANDID, I HAD BEEN WANTING TO DO THIS STRATEGIC PLANNING PROCESS SINCE 2020 AND I THINK WE ORIGINALLY CALLED IT TAD 25.
THAT WAS A PROBLEM WITH PUTTING A YEAR ON THERE,
AND THEN I BEGRUDGINGLY SAID, WELL, LET'S KEEP 25, BUT SHORTEN THE TIMEFRAME.
ANYWAY, WE'RE NOW, WE'RE AT TID 28, WHICH ACTUALLY MAKES A LOT OF SENSE.
UH, SO I THINK THE, THE CHALLENGES ARE GONNA BE, YOU KNOW, THE FUNDING AND THE STAFFING TO DO IT.
BUT I FEEL LIKE WITH THE COMPELLING DATA, YOU KNOW, OF THE NEEDS, I THINK THIS IS, CAN BE A RALLYING DOCUMENT THAT CAN HELP US, HOPEFULLY HELP US, UH, UM, RECEIVE SUPPORT FOR FUNDING AND STAFFING TO ACTUALLY IMPLEMENT THE ITEMS. A COUPLE THINGS I WILL NOTE THAT ARE IN THE PLAN THOUGH TOO THAT ARE NEEDED TO BE DONE INCLUDES THINGS LIKE AN APP APPLICATION RATIONALIZATION.
BECAUSE ONE OF THE THINGS WE, WE REALIZED THAT IS A CHALLENGE IS THAT WE, BECAUSE WE DIDN'T HAVE IT GOVERNANCE IN PLACE, IT WAS HARD FOR OUR TEAM TO SAY NO.
SO WE HAVE A LOT OF SYSTEMS IN THAT HAVE A LOT OF SUPPORT NEEDS.
AND SO BY DOING AN APPLICATION RATIONALIZATION AND ALSO A STAFFING PLAN THAT ALIGNS WITH OUR APPLICATIONS, OUR SYSTEMS THAT ARE SUPPORT, WE CAN MAKE SURE WE HAVE THE RIGHT APPLICATIONS IN OUR, IN OUR TECH STACK AS WELL AS THE RIGHT STAFF IN THE RIGHT PLACES TO, TO, UM, TO PERFORM THE WAY OUR, OUR RESIDENTS ARE AND OUR WORKERS NEED AND OUR PARTNER DEPARTMENTS NEED.
AND THEN ALSO WITH THE GOVERNANCE, UM, WE'LL ALSO HAVE A PROCESS FOR PRIORITIZATION AND STAKEHOLDERS BEING INVOLVED IN THAT DECISION MAKING THAT WILL HOPEFULLY AS PART OF THAT PROCESS, THEY'LL HAVE A BETTER UNDERSTANDING OF ALL THE DEMANDS ON THE TEAM AND THE TRADE-OFFS FOR THESE PROJECTS.
SO I THINK THERE'S GONNA BE A LOT OF POSITIVE WINS.
LIKE, AND WHAT I'VE TOLD MY TEAM IS EVEN IF ALL THAT COMES OUT OF THIS, IS IT GOVERNANCE IN THAT FIRST YEAR? THAT WILL BE A GREAT WIN.
AND THEN LIKE LUCKILY WITHIN THE FOUR YEARS, WE HAVE SOME ABILITY TO MOVE SOME THINGS AROUND IF WE HAVE TO.
I AM CURIOUS, HOW SOON DO YOU THINK YOU WOULD GET A BLESSING OR APPROVAL ON HEADCOUNT AND BUDGET? UH, COMMISSIONER, THAT'S A GREAT QUESTION.
UH, SO WE ARE IN THE MIDST OF OUR FY 26 BUDGET PROCESS RIGHT NOW.
AND, UH, SO SOME OF THE ITEMS THAT ARE IN HERE DON'T REQUIRE NEW FUNDING AND, AND, AND OR EXISTING ARE WITHIN OUR EXISTING BUDGET.
AND SO THOSE ARE THE ONES THAT WE PUT IN THIS FIRST YEAR FOR THE MOST PART.
AND OUR HOPE IS TO GET SOME OF THAT FUNDING AS PART OF THE FY 26 BUDGET AND WE'LL KNOW WHEN CITY COUNCIL APPROVES THAT IN THE SEPTEMBER TIMEFRAME.
UM, I JUST HAD A THOUGHT, UM, FOR, UM, THE APPLICATIONS IN PARTICULAR AND, UM, SOME OF THE NEW DEVELOPMENT, IT MIGHT BE HELPFUL TO SCALE IT, UM, AND DO LIKE AN MVP OR A PROOF OF CONCEPT TO SHOWCASE THAT, YOU KNOW, THERE IS BUY-IN, IT'S WORKING AS IT SHOULD SO THAT IT CAN BE PHASED AND ADDITIONAL FUNDING CAN BE ADDED, YOU KNOW, AFTER THAT PROOF OF CONCEPT HAS, HAS BEEN DEVELOPED.
SO THAT, THAT IS AN IDEA TO CONSIDER, UM, IF FUNDS ARE DELAYED OR, OR SHORT.
IN FACT, WE, WE ACTUALLY DEVELOP, YEAH, WE
[00:35:01]
DO INCORPORATE PILOTS AS PART OF OUR TECH STACK.ONE OF THE ISSUES IS SOMETIMES WE HAVE TOO MANY PILOTS THAT THEN, THEN THERE'S, THEY'RE SUCCESSFUL AND THEN WE HAVE NEW PRODUCTS.
SO THAT'S ONE OF THE, I THINK THE APPLICATION RATIONALIZATION IS GONNA HELP US UNDERSTAND, YOU KNOW, WHAT, WHAT SYSTEMS CAN WE CONTINUE TO SUPPORT AND WHICH ONES MAYBE NEED TO BE CONVERTED, YOU KNOW, OR SUNSET.
ONE THING I MIGHT BE CURIOUS TO SEE A LITTLE BIT OF IS, UM, THE DEPENDENCIES BETWEEN ITEMS ON HERE, BECAUSE IF THERE'S FUNDING ISSUES OR STAFFING ISSUES OR THAT KIND, YOU KNOW, WHATEVER IT IS, IS THERE A, YOU KNOW, A SECONDARY OR TERTIARY IMPACT ON DOWNSTREAM ITEMS BASED ON THOSE APPROVALS? UM, YOU KNOW, WHAT, IF ONE THING GETS CUT, WHAT ELSE IS CONNECTED TO IT THAT DOES, AND THEN I SEE APRIL IS THE START DATE ON HERE.
UM, SORRY, I'LL LET YOU ANSWER THAT QUESTION FIRST.
YEAH, NO, WE'LL, WE'LL DEFINITELY TAKE A LOOK AT THE, THE DEPENDENCIES.
THAT'S A REALLY GREAT POINT, COMMISSIONER.
AND THEN, AND WE TIMED THAT A LITTLE BIT WITH, UM, OUR ANTICIPATED TIMING.
SO WE LOOKED AT LIKE WHAT THINGS WE FELT LIKE NEEDED TO BE DONE FIRST.
UH, BUT IN TERMS OF, YEAH, APRIL'S THE START DATE, WE'RE PROBABLY GONNA CHANGE THAT BY THE TIME BECAUSE OKAY, YEAH, BASED ON THE TIMING OF THIS MEETING AND THE NEXT MEETING AND CITY COUNCIL APPROVAL.
I GUESS I HAVE ALL THE QUESTIONS,
I WASN'T, I WASN'T TOTALLY SURPRISED, BUT ONE OF THE THINGS I WAS CHAG GRINNED ABOUT IS THE FACT THAT THIS WAS ONE OF THE FIRST TIMES WE ASKED.
AND SO WE, OUR PLAN IS TO HAVE YEARLY SURVEYS OF OUR WORKERS, UM, MAYBE NOT OF OUR RESIDENTS EVERY YEAR, BUT, UM, BUT WE'LL WANNA GET FEEDBACK ROUTINELY AS WELL FROM OUR RESIDENT AND OUR COMMUNITY.
UM, YOU KNOW, I COULD SAY WITH THE COMMUNITY, THEY WERE DEFINITELY FOCUSED ON THE, THE TECH THAT THEY'RE INTERACTING WITH.
SO LIKE THE WEBSITE AND DIGITAL SERVICES WAS, WAS MORE OF THE FOCUS AND FORTUNATELY, LIKE THAT'S AN EXAMPLE OF A PRODUCT OR THAT'S ALREADY FUNDED AND A PROJECT THAT WE ARE GONNA HAVE OUR COMMISSION LIKE INVOLVED IN, UH, WITH THAT, UM, WITH OUR, WITH OUR EMPLOYEES, UH, LIKE FOR EXAMPLE, THE, THE WEAK WIFI, YOU KNOW, UM, WE KNEW THAT'S AN ISSUE AND THAT'S WHY, UH, WE HAVE A FIBER NETWORK, UH, PLAN THAT'S BEEN IN PROCESS AND HOPEFULLY WE'LL BE BREAKING GROUND, UM, LATER THIS YEAR SO THAT WE CAN HELP WITH MORE ROBUST, UM, FIBER NETWORK SERVICES.
AND THEN ALSO MORE WI ROBUST PUBLIC WIFI, YOU KNOW, IN, IN THIS CASE THIS IS WIFI WITHIN CITY FACILITIES, YOU KNOW, NOT JUST THE PUBLIC WIFI, BUT THEN THE PUBLIC WIFI ALSO BECOMES A TOP PRIORITY IN PREPARATION FOR THE OLYMPICS, YOU KNOW, SO BECAUSE WE, WE ANTICIPATE YOU'LL BE HEARING NEXT MONTH THAT OUR, UM, WITH OUR, FROM OUR CITY MANAGER'S OFFICE, WE ANTICIPATE OUR COMMUNITY CENTERS AND OUR PARKS BEING ACTIVATION HUBS DURING THE OLYMPICS, FOR EXAMPLE, UM, THE STAFFING RESPONSIVENESS, YOU KNOW, LIKE WE ARE CHALLENGED, WE HAVE HUGE VACANCY RATES IN OUR DEPARTMENT, IN OUR KEY BUREAU THAT HAS A LOT OF THAT END USER SUPPORT.
WE HAVE A 40% VACANCY RATE NOW WE HAVE CONTRACTORS THAT ARE HELPING US IN THE MEANTIME, BUT THAT WAS BASED ON, UM, A LACK OF A CIVIL SERVICE LIST FOR THREE YEARS.
SO LUCKILY THAT'S GETTING, UM, WE ARE IN THE PROCESS OF, OF THE LIST BEING POPULATED RIGHT NOW, NOW, AND HOPEFULLY WE'LL BE ABLE TO START HIRING AND, AND YOU'LL SEE A DIFFERENCE LIKE IN THOSE SUPPORT AREAS.
SO IT WAS REALLY GREAT TO KIND OF GET THAT FEEDBACK.
UM, BUT, UM, BUT I WASN'T TOTALLY SURPRISED.
LET ME TURN TO RYAN TO SEE IF YOU WERE ANY, ANYTHING SURPRISED YOU THAT WAS VERY COMPREHENSIVE.
UM, THE ONE THING I WAS GONNA MENTION WAS THAT IN THE INTERNAL STAFF SURVEY WE HEARD THAT THERE WERE SOME SERVICES THAT WE THOUGHT WE WERE DOING GREAT AT THAT, UH, THE SURVEY RESPONDENTS SAID OTHERWISE.
UM, SO I THINK IT WAS AN INTERESTING MOMENT WHERE MY TAKEAWAY WAS THAT, OKAY, MAYBE WE ARE DOING GREAT AT THIS, BUT WE NEED TO, TO DO A BETTER JOB IN COMMUNICATING IT AND GETTING THE WORD OUT THERE ABOUT THESE SERVICES.
SO A GOOD EXAMPLE WAS OUR, UH, SELF-SERVICE PORTAL CALLED SPARK FOR, UM, YOU KNOW, TICKET REQUESTS.
AND THAT CAME UP AS SOMETHING THAT WAS, UM, UH, YOU KNOW, PEOPLE WERE NOT HAPPY WITH IN THE SURVEY, BUT THAT'S SOMETHING THAT WE'VE ALSO INVESTED TIME AND MONEY INTO RECENTLY.
SO I JUST THOUGHT THAT WAS KIND OF AN INTERESTING DYNAMIC THAT CAME TO PLAY IN THE INTERNAL SURVEY.
THAT WAS A GREAT, GREAT PRESENTATION.
I CAN'T HELP BUT TO NOTICE ON, ON PAGE 12, YOU MANAGE A LOT OF APPLICATIONS
[00:40:01]
SACRAMENTO, UH, UH, COMMUNITY ALSO WITH ABOUT A HALF A MILLION PEOPLE.IS AS PART OF YOUR, YOUR APPLICATION RATIONALIZATION AND OVERALL DATA GOVERNANCE AND OR IT GOVERNANCE FRAMEWORK IS, DO YOU HAVE CONTROL OF THE ADDITION OF NEW APPLICATIONS TO THE CITY STACK? DO THEY HAVE TO ASK YOU BEFORE THEY GO BUY A NEW APPLICATION? UH, GREAT QUESTION, COMMISSIONER.
SO IDEALLY, YES, BUT, BUT OFTEN, NO, YOU KNOW, SO LIKE WE'RE INVOLVED, BUT SOMETIMES WE FIND OUT AFTER THE FACT
AND THAT'S ONE OF THE, THAT'S ACTUALLY ONE OF THE RECOMMENDATIONS IS IMPROVING THE PROCUREMENT PROCESS SO THAT WE'RE, WE'RE NOT FINDING OUT AFTER THE FACT OR AFTER, SO A PROCESS HAS BEEN SELECTED.
I THINK ONE OF THE OTHER ISSUES IS PEOPLE, THEY GO DOWN THE PATH OF DOING AN RFP AND THEN THEY'RE OUT THERE SELECTING A SYSTEM AND POTENTIALLY WE ALREADY HAD AN EXISTING SYSTEM, YOU KNOW, THAT COULD HAVE MET THEIR NEEDS, BUT, YOU KNOW, WE WEREN'T INVOLVED IN THE RP EARLY ENOUGH TO CATCH IT.
SO THERE'S A LITTLE BIT OF A DISCONNECT THERE.
UM, BUT WE, IT'S GOTTEN BETTER IN MORE RECENT YEARS.
SO A LOT OF THIS IS JUST LEGACY HISTORY OF APPLICATIONS AND THEN ALSO JUST TO BE QUITE FRANK, DEPARTMENTS REALLY DO HAVE SPECIALIZED NEEDS AND THEY, AND THEY REALLY LIKE THESE, LIKE WE HAVE SO MANY WORK ORDER SYSTEMS
YOU KNOW, AND IT'S HARD TO SAY, LIKE RIGHT AT THIS POINT IT'S LIKE, NO, YOU HAVE TO USE THIS WORK.
WE DON'T REALLY HAVE THE AUTHORITY TO SAY, NO, YOU HAVE TO USE THIS WORK ORDER SYSTEM, YOU KNOW, BUT SO I THINK THAT WITH IT GOVERNANCE, HOPEFULLY THOSE THINGS WILL BE ADDRESSED.
IS THE PRESUMPTION THAT TID WILL SUPPORT A NEW APPLICATION WHEN IT'S PURCHASED, IS DOES THAT JUST YEAH, WE, WELL, ONE OF THE THINGS WE DON'T WANT IS SHADOW IT, YOU KNOW? AND SO WE, WE ARE, THAT'S ONE THING TOO.
THERE'S A FEW, LIKE THE PORT OF LONG BEACH HAS THEIR OWN TECHNOLOGY TEAM AND UTILITIES HAS THEIR OWN TECHNOLOGY TEAM, BUT OUR TEAM SUPPORTS LIKE THE AIRPORT, YOU KNOW, THE, UM, OUR PARKS, RECREATION MARINA LIBRARY, LIKE WE HAVE VERY DIVERSE SERVICES, UM, AND A FULL SERVICE CITY.
AND WE, IT'S HARD TO SAY NO, YOU KNOW, BECAUSE WE DON'T WANNA, YOU KNOW, LIKE, BUT AT THE SAME TIME, UH, YEAH.
SO WE, WE ALSO DON'T WANT THEM WHO ARE NOT THE TECHNOLOGY EXPERTS TO BE MAINTAINING THE SYSTEMS. AND ONE OF THE GOOD THINGS THAT'S HAP NOT GOOD THINGS, BUT ONE OF THE THINGS THAT'S HAPPENING IS THE MORE CLOUD-BASED SYSTEMS, THE, THE, THE COMPLEX REQUIREMENTS, YOU KNOW, FOR LIKE INFRASTRUCTURE AND OTHER THINGS GOES DOWN, BUT THERE'S STILL SYSTEM ADMINISTRATION AND SECURITY STANDARDS AND OTHER THINGS.
AND BY THE WAY, WE, WE ARE IN THE LOOP ON THINGS RELATED FROM CYBERSECURITY STANDPOINT, BUT AGAIN, IT'S LIKE WHERE IN THE PROCESS, YOU KNOW, DO WE CATCH THAT FOR THE CYBERSECURITY BEFORE IT'S IMPLEMENTED, BUT AFTER THE DECISION'S BEEN MADE TO IMPLEMENT, YOU KNOW, IS USUALLY CURRENTLY WHERE WE'RE AT.
IT, IS THERE A NUMBER THAT YOU WOULD BE MORE COMFORTABLE WITH CURRENTLY SUPPORTING 109 DIFFERENT APPLICATIONS? THE CITY OF SACRAMENTO SUPPORTING 48? UH, IT'S QUITE, THAT'S QUITE A DIFFERENCE ALSO A CITY WITH AN AIRPORT.
UM, IF, IF YOU WERE TO BRING 109 DOWN TO A MORE MANAGEABLE LEVEL GIVEN YOUR STAFF, YOU KNOW, RESTRICTIONS, WHAT WOULD YOU SAY WOULD BE A BETTER NUMBER? UH, YEAH, ACTUALLY I COULD, COMMISSIONER, I DON'T THINK I COULD ANSWER THAT.
YEAH, BECAUSE I REALLY DEPEND, SOME OF THESE SYSTEMS ARE PRETTY SMALL OR RELATIVELY EASY TO ADMINISTER.
SOME OF THEM REQUIRE TEAMS OF, YOU KNOW, 15 PEOPLE.
SO I THINK IT REALLY DEPENDS ON THE, THE COMPLEXITY AND THE SIZE OF THE SYSTEM.
SO THAT'S WHAT THE, THE APPLICATION RATIONALIZATION ANALYSIS IS GONNA HELP US DETERMINE THAT.
DOES, AS COMPARED TO YOUR PREVIOUS GIGS, DOES IT FEEL LIKE TOO MANY APPLICATIONS? INTUITIVELY IT DOES, YEAH.
YOU KNOW, BUT BY THE WAY, THIS IS MY FIRST TIME BEING A DIRECTOR OF TECHNOLOGY, SO THE CITY I, I DON'T HAVE PREVIOUS GIGS AS BEING A DIRECTOR OF TECHNOLOGY IN OTHER CITIES.
SO I CAN'T ANSWER IT FROM THAT WAY, BUT YEAH.
AND THE 1 0 9, IS THAT THE TOTAL OF ALL APPLICATIONS ACROSS THE CITY, OR ARE YOU SAYING THOSE ARE ONLY THE ONES THAT YOUR TEAM IS SUPPORTING? UH, THOSE ARE THE ONES THAT MY TEAM IS SUPPORTING BECAUSE THAT WOULD BE LIKE AN INTERESTING DATA POINT TOO, OF WHAT IS TOTAL FOR THE CITY OF APPLICATIONS AND THEN OF THAT, WHAT PERCENT ARE YOU GUYS MANAGING, BECAUSE THERE'S PROBABLY EVEN MORE THAT COULD PROBABLY BE CONDENSED AND CUT DOWN IF YOU KIND OF WRAP YOUR ARMS AROUND ALL OF IT.
AND, AND THESE ARE LIKE CONSIDERED I THINK THE, I THINK THESE, THE 109 ARE LIKE THE ENTERPRISE LEVEL SYSTEMS THAT WE USE FOR WHEN WE, WHEN WE DO OUR REPORTING COMPLIANCE WITH A STATE LAW.
SO THERE MIGHT ALSO BE DEFINITION OF WHAT IS A SYSTEM IN THERE TOO.
BUT YEAH, TO YOUR POINT, THERE COULD BE OTHER SYSTEMS THAT WE'RE NOT AWARE OF THAT WE'RE NOT SUPPORTING.
UM, DO YOU KNOW OF THAT 1 0 9, HOW MANY ARE LIKE, LEGACY SYSTEMS THAT REQUIRE SIGNIFICANT, UM, MAINTENANCE OR UPGRADING WHERE, YOU KNOW, I, I WAS WORKING WITH A CLIENT WHO HAD DB TWO STILL, UM, SO HOW MANY OF THAT 1 0 9 RELY ON SIGNIFICANTLY AGED TECHNOLOGIES? YEAH, COMMISSIONER, THAT'S A GREAT QUESTION.
WE DON'T, I DON'T HAVE THAT NUMBER OFF THE TOP OF MY HEAD EITHER, BUT ONE OF THE THINGS THAT THE PLAN DOES CALL FOR IS ROADMAPS FOR ALL OF THE SYSTEMS OF LIKE, BUT
[00:45:01]
YES, WE DO KNOW THAT A PORTION OF THAT IS DEFINITELY VERY AGED.WE STILL HAVE A MAINFRAME, LUCKILY IT'S A MAINFRAME IN AS A SERVICE NOW, NOT A MAINFRAME IN OUR CON DOWN IN OUR DATA CENTER.
BUT WE DEFINITELY HAVE SOME THAT ARE VERY MUCH LEGACY AND, AND HAVE ISSUES AND WE WANNA HAVE ROADMAPS FOR EACH MAJOR SYSTEM SO WE KNOW, YOU KNOW, HOW TO MODERNIZE IT.
AND THEN ARE THOSE ALL, I MEAN, IT WOULD BE NICE TO SEE A LINK OF WHAT IS A LEGACY SYSTEM TO THE, THE PLAN THAT YOU HAVE LISTED OUT, YOU KNOW, TO UNDERSTAND, I GUESS THE PRIORITIZATION OF, OF SELECTING WHAT SYSTEMS, I GUESS, OR HAVE INPUT INTO WHAT SYSTEMS LIKE NEED UPGRADING, YOU KNOW? YEAH.
UM, OR JUST BE AWARE OF THAT INFORMATION, UM, CONSIDERING THAT LEGACY SYSTEMS CAN GET MORE DIFFICULT TO UPGRADE AS TIME GOES ON.
AND ONE THING I'LL JUST SAY IS WE, THE, THIS ROADMAP TO GET IT GOING AND APPROVED, YOU KNOW, WE'RE PROBABLY NOT GONNA BE ABLE TO PUT ALL OF THAT DATA IN THE ROADMAP, BUT THAT, THAT THOSE ARE THE TYPES OF PROCESSES OR PROJECTS THAT ARE COMING OUT OF THE ROADMAP IS THE APPLICATION RATIONALIZATION, THE, THE INDIVIDUAL ROADMAPS FOR EACH SYSTEM.
SO, BUT WE CAN BE WORKING ON THOSE THINGS.
ON A SLIGHTLY DIFFERENT NOTE, UM, IT WOULD BE HELPFUL TO SEE LIKE IF THIS PLAN IS APPROVED AND IMPLEMENTED, WHAT LIKE KPIS WILL COME OUT OF IT? LIKE WHAT ARE KEY RESULTS THAT SOMEONE CAN EASILY SAY, I APPROVE THIS, THIS IS WHAT I'M GONNA SEE.
BECAUSE EVEN LIKE IF WE LOOK AT THE NUMBER OF APPS, IT'D BE NICE, LIKE WHAT IS THE GOAL FOR HOW MUCH WE'RE GONNA REDUCE THAT BUYER, THE AMOUNT OF HOURS OR, OR, UM, MONEY THAT WOULD BE SAVED IN THAT AREA? YEAH.
AS PART OF ACCOUNTABILITY, I THINK OUR INTENTION WAS TO BE CREATING SOME OF THOSE KIND OF CA KEY CA KEY PERFORMANCE INDICATORS IN OKRS SO THAT WE DON'T HAVE THEM RIGHT AT THIS POINT.
BUT THAT'S A GREAT SUGGESTION.
YEAH, IT'LL BE HELPFUL TO HAVE THAT IN ADVANCE OF GETTING THE SPEND APPROVED.
I THINK IT'LL HELP WITH THE JUSTIFICATION.
ONE OTHER QUESTION I HAD TOO IS JUST IN THE, UM, THE PRIORITIZATION CRITERIA AND SOME OF THE OTHER CRITERIA I WAS READING ABOUT.
I UNDERSTAND THAT THIS COMES FROM, YOU KNOW, HAVING GOVERNANCE AND THE, THE PROCUREMENT PROCESS AND ALL THAT, BUT WE ARE, I THINK, AT THIS PRECIPICE OF SIGNIFICANT CHANGE WITHIN THE SOFTWARE, YOU KNOW, INDUSTRY, UM, WITH THE ADVENT OF, OF AI AND ALL THAT, AND I KNOW THAT'S NOTED IN ALL OF THIS, BUT STRATEGICALLY, OUR, OUR, ARE YOU LOOKING AT SYSTEMS THAT ARE EASIER TO MAINTAIN OR INCORPORATE THAT SO THAT WHEN THAT TECHNOLOGY BECOMES ENHANCED IN SUCH A WAY THAT YOU CAN'T IGNORE IT ANYMORE, IT'S EASIER, WE'RE MORE AGILE AND CAN PIVOT TOWARDS IT MORE EASILY.
DOES THAT MAKE SENSE WHAT I'M SAYING? SO ARE YOU TALKING ABOUT LIKE LEVERAGING AI AND SYSTEMS OR YEAH, AND I, I MEAN, SO SOME OF THE SOFTWARES THAT I WORK WITH RIGHT NOW IN THEIR ROADMAPS ALREADY, THEY'RE SAYING AI IS COMING IN THIS VERSION AND THIS IS WHAT IT'S GOING TO DO, AND THAT'S CLOUD-BASED.
UM, BUT I ALSO WORK WITH ON-PREM.
AND, UM, A LOT OF THE CHALLENGES, YOU KNOW, BETWEEN THOSE TWO THINGS ARE, YOU KNOW, IF YOU DON'T UPGRADE AGAIN IN ON-PREM, THEN YOU HAVE THAT DELAY AND THEN IT, YOU KNOW, SO I'M JUST WONDERING STRATEGICALLY, IS THERE CONSIDERATION TO, UM, INCORPORATING THAT INTENTIONALLY, UH, THROUGHOUT THIS PROCESS? YEAH, SO IT, I THINK IT'S GONNA END DEPEND ON EACH SYSTEM AND WHETHER WE'RE PLANNING ON DOING, YOU KNOW, A, A CLOUD-BASED SYSTEM OR NOT.
LIKE WE'RE STILL, LIKE AI IS BEING INCORPORATED LIKE INTO PRE MUCH A LOT OF OUR VENDOR PRO PLATFORMS AND PRODUCTS.
UH, BUT WE HAVE IN SOME CASES SOME DECISIONS, YOU KNOW, ABOUT LIKE WHEN TO ACCEPT IT OR NOT TO ACCEPT IT.
WE'RE ALSO VERY CONCERNED ABOUT IT'S THE IMPACT OF IT, YOU KNOW, AND, AND MAKING SURE THAT ALGORITHMS, YOU KNOW, AND OTHER THINGS THAT ARE, THERE'S TRANSPARENCY AND HOW IT'S BEING INCORPORATED AND HOW IT'S BEING UTILIZED.
SO I DON'T KNOW IF THAT'S GONNA BE LIKE THE ANSWER FOR EVERYTHING, BUT I THINK THAT'S GONNA BE, IT COULD BE PART OF THE SOLUTION.
AND I DON'T KNOW IF BRIAN, IF YOU WANNA SAY ANYTHING MORE? 'CAUSE I KNOW YOU'RE VERY INVOLVED WITH THE AI SIDE.
I JUST WANTED TO ADD THAT, LIKE LEAH SAID, THE CITY IS WORKING ON AI ESTABLISHING AI GOVERNANCE RIGHT NOW.
UM, AND PART OF THAT WILL BE INCORPORATION OF, UM, CERTAIN QUESTIONS INTO THE PROCUREMENT PROCESS FOR AI SYSTEMS, UH, AND ALSO EXPECTING MORE AND REQUESTING MORE OF AI SYSTEM VENDORS THROUGH CONTRACT LANGUAGE.
UM, SO THAT'S DEFINITELY SOMETHING THAT WE'RE THINKING ABOUT.
I THINK WHAT I'M HEARING THOUGH, IS MORE OF A SUGGESTION THAT WHEN WE GET TO THE ITEM AND THE STRATEGIC PLAN ABOUT DEVELOPING AN IT GOVERNANCE PROCESS, SOME OF THOSE QUESTIONS FOR THE RATIONALIZATION OF SYSTEMS COULD BE AROUND, UM, YOU KNOW, IS THERE AN AI COMPONENT OR IS IT AGILE, OR HOW EASY IS IT TO DEVELOP? YEAH.
AND I THINK WE'LL ADDRESS THAT WHEN WE BEGIN ADDRESSING THAT ITEM.
BUT, UM, THE, THE ROADMAP ISN'T THAT PRESCRIPTIVE.
[00:50:01]
JUST MOSTLY ABOUT SURFACING THESE 31 RECOMMENDATIONS AND PUTTING THE ROADMAP TOGETHER.UM, WE'VE STARTED DIVING INTO SOME OF THE ITEMS A LITTLE BIT, BUT I THINK THERE'LL BE MORE CONCENTRATED EFFORTS AS WE START TACKLING THEM ONE BY ONE.
UM, YEAH, THANK YOU VERY MUCH FOR PUTTING THIS ALL TOGETHER AND A LOT OF WORK.
I, WE CAN TELL, UM, AND I, AND JUST, JUST DEMONSTRATED BY THE AMOUNT OF DISCUSSION ON THE APP NUMBER ALONE ON ONE SLIDE, UM, YOU CAN KIND OF SEE LIKE THERE'S A TON OF DEPTH ACROSS EVERY ROW.
UM, I, I DO WANT TO JUST THROW OUT AN ANECDOTE.
HAVING WORKED FOR A HOLLYWOOD, UH, STUDIO LOT, WHICH IS A TINY CITY, THEY, UH, 10 YEARS AGO HAD ABOUT 189 APPLICATIONS AT A SMALL STUDIO, OR ONE OF THE LARGEST ONES IN LA.
BUT GEOGRAPHICALLY SMALL, THEY HAVE A DIFFERENT PURPOSE THAN A MUNICIPAL, UH, AGENDA OF COURSE.
BUT, UM, ACCESS, SECURITY, THE DATA FLOWING IN AND OUT, ALL THE VERY STANDARD ONES WERE A HUGE NUMBER OF THAT.
SO JUST, JUST FOR A, WE DON'T KNOW WHERE THOSE OTHER CITIES TO, UH, LEAH'S POINT, UH, SIT IN THEIR DEFINITIONS AND OR THEIR MAYBE MATURITY LEVEL.
UM, SO IT'D BE INTERESTING TO OUTSIDE HERE FOR ME TO JUST LIKE GOOGLE SOME MORE STUFF AND LEARN, LEARN SOME STUFF.
BUT, UH, I JUST WANNA THROW THAT OUT THERE THAT, UH, I DID NOT STUMBLE AS MUCH ON THAT NUMBER AT FIRST, BUT I'M REALLY GLAD THAT YOU GUYS ASKED QUESTIONS.
UM, AND, UH, WHAT'S MY OTHER QUESTION? I GUESS THIS IS MORE, FOR A WHILE, IT MAY NOT BE THE PURPOSE OF THIS DOCUMENT AND THIS PRESENTATION, BUT HOW DOES IT INTERSECT WITH THE, UM, UH, THE INCLUSION AND, UH, THE OTHER, UH, THE STRATEGIC, UH, DIGITAL INCLUSION STUFF? IS THAT A CROSS THROUGH HERE OR? YEAH, SO WE, WE DIDN'T CALL OUT DIGITAL INCLUSION AND EQUITY AS A PRODUCT OR INITIATIVE.
IT'S MORE OF AN UNDERLYING, UM, LIKE, UH, IT CROSS LIKE IT CROSSES THROUGH IT.
AND IT WAS ONE OF OUR CRITERIA, YOU KNOW, LIKE EVALUATING THESE PROJECTS, WAS LOOKING AT IT FROM THE DIGITAL INCLUSION, YOU KNOW, DIGITAL EQUITY LENS.
AND IT'S KIND OF FOUNDATIONAL, YOU KNOW, TO MAKE SURE THAT LIKE WHEN WE DO TAKE OUT OF OUR WEBSITE, THAT WE'RE GONNA DO IT WITH ACCESSIBILITY IN MIND AND THAT WE'RE GONNA MAKE SURE WE'RE, WE'RE, UH, LIKE WHEN WE'RE MODERNIZING OUR CALL CENTERS, IT'S SO THAT WE CAN HAVE, UM, PEOPLE WHO ARE DIGITALLY DISCONNECTED BE ABLE TO STILL ACCESS CITY SERVICES, YOU KNOW, ON THE PHONE, FOR EXAMPLE.
SO, SO IT'S NOT SPECIFICALLY IN ITS OWN INITIATIVE, IT'S JUST MORE FOUNDATIONAL TO THE WHOLE PLAN.
UM, AND I, I, FORGIVE ME, I REMEMBER WHY I BROUGHT UP THE ANECDOTE IN THE FIRST PLACE ABOUT THE APPLICATIONS AT THE OTHER, UH, LOCATION.
UH, ONE OF THE MOST SUCCESSFUL APPROACHES WAS IN THE GOVERNANCE AND IN THE IT, UM, HELP DESK SIDE, THOSE TWO PARTS.
HOW DID THE SYSTEM GET HERE IN THE FIRST PLACE AND HOW DO WE SUPPORT IT ENDED UP BEING THE LARGEST, UH, TWO FACTORS IN CONTROLLING, DIDN'T MATTER HOW MANY INSIDE ONCE THOSE WERE HANDLED.
AND I THINK TO, UH, COMMISSIONER, UM, FORGIVE ME, ASHER, I FORGET YOU.
UM, UH, TO YOUR POINT ABOUT THE QUESTION ABOUT AI IN GENERAL, UM, THERE'S SOME REALLY, REALLY NEAT STUFF ON THE HORIZON FOR THE SUPPORT AND OR RAPID GOVERNANCE MM-HMM
OF EVALUATING RFPS AND EVALUATING LIKE HOW A SYSTEM IS HANDLED AND HOW WE RESPOND TO HOW ONE MIGHT RESPOND TO CUSTOMER SERVICE REQUESTS AND ROUTE THEM.
SO I, I FEEL LIKE IT'S A REALLY GREAT TIME FOR YOU GUYS TO BE WALKING INTO THIS AND HAVE A BACKING.
AND SO I'M GLAD YOU GUYS ARE ON IT.
ALL OF MY QUESTIONS HAVE ALREADY BEEN ANSWERED, BUT I WILL SAY THAT, UM, I APPRECIATE THE HARD WORK THAT EVERYONE IS PUTTING INTO THIS, AND I THINK THAT IT'S GONNA BENEFIT US A LOT.
SO WE'LL JUST CONTINUE TO JUST KEEP MOVING FORWARD TO MAKE THIS, UH, UH, GOOD FOR EVERYONE HERE.
DO WE HAVE PUBLIC COMMENT ON ITEM NUMBER FOUR SAYING, NONE MEMBERS, PLEASE CAST YOUR VOTE.
ITEM NUMBER FIVE, RECOMMENDATION TO RECEIVE AND FILE A PRESENTATION ON TID RACIAL EQUITY ACTION PLANNING.
[00:55:01]
THANK YOU, LEAH.UM, SO WE ARE, UH, ONE OF THE THINGS WE'VE TALKED ABOUT IN THE PAST IS, IS OUR CITY'S COMMITMENT TO RACIAL EQUITY.
[5. 25-54797 Recommendation to receive and file a presentation on TID Racial Equity Action Planning. Suggested Action: Approve recommendation ]
OUR DEPARTMENT IS ONE OF THE FIRST DEPARTMENTS TO BE INVOLVED IN, UM, A TDA RACIAL EQUITY ACTION PLAN.SO OUR, WHAT I HAVE IN FRONT OF YOU IS, UM, OUR COMMIT.
I'M SORRY, WE CAN GO TO THE NEXT SLIDE.
SO, UM, BASICALLY WHAT WE'RE GONNA DO IS I'M GONNA, YOU KNOW WHAT, I DON'T HAVE MY TALKING POINTS.
BASICALLY THE, THE DEPARTMENT OF TECHNICAL TECHNOLOGY AND INNOVATION IS COMMITTED TO RACIAL EQUITY.
WE WERE ONE OF THE FIRST, UH, COMMISSIONS TO ACTUALLY HAVE RACIAL EQUITY 1 0 1 TRAINING DONE A FEW YEARS AGO.
AND THEN THIS COMMISSION DID RACIAL EQUITY 1 0 1 BACK IN JUNE OF 2024.
SO IF FOR ANY NEW COMMISSIONERS WHO DON'T UNDER, WHO MIGHT NOT WANNA, WHO MIGHT NOT UNDERSTAND WHY RACIAL EQUITY IS IMPORTANT IN OUR CITY, I RECOMMEND YOU WATCH THAT JUNE, 2024 PRESENTATION.
SO YOU CAN, CAN SEE THE, THE WHY AND HOW IT HAS AN IMPACT IN OUR CITY.
WE WANNA MAKE SURE THAT WE HAVE A CITY WHERE OUR RACIAL BACKGROUND AND IDENTITY DO NOT DETERMINE OUTCOMES, UH, FOR SUCCESS AND THRIVING IN OUR SOCIETY.
UM, AND, AND TODAY, DURING, DURING OUR PRESENTATION, WE HAVE RACIAL EQUITY CHAMPIONS AND THE TECHNOLOGY AND INNOVATION DEPARTMENT, AND I'LL HAVE THEM INTRODUCE THEMSELVES STARTING WITH AKILI.
MY NAME IS AKILI JONES, AND I'VE BEEN A CITY OF LONG BEACH EMPLOYEE FOR ABOUT FIVE YEARS, UH, WORKING WITH THE CIS TEAM, MAINLY SUPPORTING THE UTILITIES AND AS MANY OF OUR RESIDENTS.
UM, ONE OF THE THINGS THAT I THINK THAT RYAN CAME BACK FROM COMMUNITY IS, UH, UTILITY PAYMENTS AND ONLINE PAYMENTS.
SO MY OTHER PROJECT THAT I'M CURRENTLY WORKING ON IS A NEW WEBSITE TO, TO HANDLE THAT, THAT, SO I'M EXCITED ABOUT THAT.
UH, IN ADDITION TO BEING A RACE EQUITY CHAMPION, I'M GLAD TO SEE FAMILIAR FACE AND SOME NEW FACES AND LOOKING FORWARD TO THE PRESENTATION TODAY.
AND THEN AUDRA, HI, MY NAME'S AUDRA BOCK.
I'M THE INFORMATION SYSTEMS OFFICER, UM, IN THE EIS DIVISION.
UM, I'M ALSO A RACIAL EQUITY, UH, CHAMPION, UM, AN ADVOCATE.
AND I'VE BEEN WITH THE CITY FOR I THINK, EIGHT YEARS AT THIS POINT.
SO YEAH, I'M, I'M HAPPY TO BE HERE.
AND THEN OUR THIRD TID RACIAL EQUITY CHAMPION COULDN'T MAKE IT TODAY.
HE'S OUR DIGITAL INCLUSION COORDIN, OR YEAH, COORDINATOR FOR THE CITY.
I THINK SOME OF YOU HAVE MET HIM BEFORE, UH, DOING SOME OF OUR DIGITAL INCLUSION WORK, BUT HE COULDN'T BE HERE AS WELL.
BUT I, I'M REALLY HELP GRATEFUL FOR OUR RACIAL EQUITY CHAMPIONS AS THEY STEER THIS WORK.
AND I'LL NOW TURN IT OVER TO THEM FOR THE REST OF THE PRESENTATION.
OKAY, THIS NEXT SECTION, UH, COVERS THE APPROACH.
THE OFFICE OF EQUITY HAS DESIGNED TO CREATE RACIAL EQUITY ACTION PLANS FOR LONG BEACH, FOLLOWING THE MURDER OF GEORGE FLOYD.
THE LONG BEACH CITY COUNCIL DECLARED RACISM AS A PUBLIC HEALTH CRISIS AND THEN PUT INTO CALL, A CALL INTO ACTION FOR THE CITY TEAM TO PREPARE THE FRAMEWORK OF FOR RECONCILIATION TO PUT LONG BEACH IN POSITION TO ADDRESS SYSTEMATIC RACISM THROUGH THE FOUR KEY AREAS, WHICH INCLUDE ACKNOWLEDGING THE EXISTENCE AND LONGSTANDING IMPACTS OF SYSTEMATIC RACISM IN LONG BEACH AND THE COUNTRY.
THIS WAS DONE THROUGH DECLARING RACISM, A PUBLIC HEALTH CRISIS, LISTENING TO ACCOUNTS AND EXPERIENCE OF RACIAL INJUSTICE, INEQUITY, OR HARM TO COMMUNITY MEMBERS.
AFTER COUNCIL'S DIRECTION, A SERIES OF LISTENING SESSIONS WERE SCHEDULED.
AND AFTER TWO AND A HALF WEEKS, THE CITY TEAM CONDUCTED OR PARTICIPATED IN FOUR TOWN HALL MEETINGS, 17 LISTENING SESSIONS, AND COLLECTED INFORMATION FROM A COMMUNITY SURVEY STAFF SURVEY EMAILS ENGAGING AT LEAST FIVE END EMAILS, ENGAGING AT LEAST 560 COMMUNITY MEMBERS, CONVENING STAKEHOLDERS TO ANALYZE FEEDBACK FROM THE LISTENING SESSIONS AND RACIAL DISPARITY DATA TO RECOMMEND INITIATIVES THAT SHAPE POLICY, BUDGETARY CHARTER AND PROGRAMMATIC PROGRAMMATIC REFORM.
USING A DATA ANALYSIS OF THE LISTENING SESSIONS, THE CITY TEAM WENT WITH APPROXIMATELY 50 STAKEHOLDERS DURING TWO CONVENINGS FOR FEEDBACK AND DISCUSSION ON THE POTENTIAL GOALS AND STRATEGIES UPLIFTED THROUGH THE PARTICIPATORY PROCESS.
THIS ALL CU ACCUMULATED INTO RACIAL EQUITY AND RECONCILIATION INITIATIVE, INITIAL REPORT KNOWN AS THE CATALYZING PHASE, WHICH INCLUDES IMMEDIATE SHORT TERM, MEDIUM TERM, AND LONG TERM RECOMMENDATIONS THAT COUNCIL APPROVED TO MOVE FORWARD.
ULTIMATELY, OUR VISION IS THAT RACE AND ETHNICITY DO NOT DETERMINE SOCIAL AND ECONOMIC OUTCOMES FOR THOSE WHO LIVE AND WORK IN LONG BEACH.
AND THAT TO, TO ACHIEVE THAT, WE MUST ACTIVELY ENGAGE IN ONGOING INITIATIVES TO DISMANTLE AND ELIMINATE SYSTEMATIC
[01:00:01]
RACISM IN ORDER TO GET THERE.FOLLOWING THE STAKEHOLDER CONVENING, THE INITIAL REPORT WAS DRAFTED AND PRESENTED TO THE LONG BEACH CITY COUNCIL IN AUGUST OF 2020, WHICH TAKES US TO CATALYZING INTO THE ACTION THE PHASE WE ARE IN NOW, THE FRAMEWORK FOR RECONCILIATION CENTERED COMMUNITY VOICES IN A PARTICIPATORY PROCESS, WHICH ACCUMULATED INTO THE FOUR GOALS OF THIS ON THE SCREEN.
EACH GOAL HAS ANYWHERE FROM THREE TO EIGHT STRATEGIES AND NEARLY 120 POTENTIAL ACTIONS TO SUPPORT THESE STRATEGIES.
I'LL NOT WALK YOU THROUGH EACH STRATEGY OR ACTION STEP TODAY.
INSTEAD, WE'LL SPOTLIGHT A HANDFUL OF THE IMPLEMENTATION EFFORTS UNDERWAY GOAL, ONE OF THE RACIAL EQUITY AND RECONCILIATION INITIATIVE, INITIAL REPORT UPLIFT STRATEGY RELATED TO THE CREATION AND USE OF DATA TOOLS TO HELP US, TO HELP US UNDERSTAND AND QUANTIFY WHAT RACISM LOOKS LIKE HERE IN THE CITY OF LONG BEACH SO WE CAN TAKE MEASURABLE STEPS TO IMPLEMENT CHANGE.
WE RECOGNIZE THAT NO DATA IS PERFECT, BUT A DATA INFORMED APPROACH WILL ESTABLISH A BASELINE FOR PERFORMANCE INDICATORS AND ACCOUNTABILITY MEASURES TO DETERMINE WHETHER WE'RE MOVING THE NEEDLE ON SYSTEMATIC RACISM IN LONG BEACH.
SPECIFIC ACTIONS CALL CALLED OUT IN THE NEXT REPORT.
IN THE REPORT INCLUDE CREATING TRANSPARENT MEASUREMENT TOOLS TO UNDERSTAND THE SCALE AND DEPTH OF RA RACISM WITHIN OUR ORGANIZATION AND ITS PROGRAMS. GOAL ONE ALSO INCLUDES THE CREATION OF RACIAL EQUITY ACTION PLANS FOR EACH DEPARTMENT AND THE DESIGNATION OF EQUITY CHAMPIONS TO SUPPORT THESE EFFORTS IN THEIR DEPARTMENTS.
I'LL SHARE MORE ABOUT OUR APPROACH TO CREATING RACIAL EQUITY ACTION PLANS IN LONG BEACH, OUR FIRST ATTEMPT AT CREATING DEPARTMENT PLANS IN 2021 BEFORE ABRUPTLY PAUSING THE WORK.
THE NEXT SECTION COVERS THE APPROACH THE OFFICE OF EQUITY HAS DESIGNED TO CREATE RACIAL EQUITY ACTION PLANS IN LONG BEACH.
SO THIS GRAPHIC HERE IS NOT EXACTLY ACCURATE AS THERE ARE MORE COMPONENTS.
FOR EXAMPLE, THE TICK IS ANOTHER EXTERNAL PARTNER COMMITTEE IN OUR EFFORTS TO ADVANCE RACIAL EQUITY, THE GOAL IS TO HAVE ALL TID LEADERSHIP INCLUDED IN THIS EFFORT.
OUR WORK ACTUALLY STARTED IN 2018 WITH FOUR TID PARTI STAFF PARTICIPATING IN GOVERNMENT ALLIANCE ON RACIAL AND EQUITY COHORTS, AND THE ENTIRE TID LEADERSHIP TEAM WAS THE FIRST DEPARTMENT LEADERSHIP TO COMPLETE THE RACIAL EQUITY 1 0 1 TRAINING IN OCTOBER OF 2019.
OVER 95% OF TID EMPLOYEES HAVE A COMPLETED RACIAL EQUITY 1 0 1 TRAINING GOAL IS A HUNDRED PERCENT COMPLETION, ALSO PRESENTED IN TICK IN JUNE, 2024.
IN 2025, WE HOSTED OUR FIRST TID RACIAL EQUITY 1 0 1 TRAINING OF THE YEAR, AND WE'LL HOST ADDITIONAL TRAININGS THIS MONTH.
UH, WE DID IN FEBRUARY, UM, AND MARCH.
THE TIME, UH, THE TIME DOES NOT INCLUDE THE TID REAP COHORT EFFORT AND ACTIVITIES, AS WE WILL COVER THOSE IN MORE DETAIL ON A LATER SLIDE OFFERING TWO DEFINITIONS.
THE FIRST ONE COMES FROM THE CITY OF CHICAGO.
RACIAL EQUITY ACTION PLANS ARE MULTI-YEAR STRATEGIC PLAN THAT ARTICULATES HOW A DEPARTMENT WILL WORK TO IMPROVE EQUITABLE OUTCOMES AND TO THEIR CORE WORK, SUCH AS A SERVICE DELIVERY POLICY, PROGRAMS, FINANCES, HUMAN RESOURCES, SO ON AND SO FORTH.
THE GOVERNMENT ALLIANCE ON RACIAL EQUITY DEFINES RACIAL EQUITY PLANS AS A PROCESS AND A PRODUCT IMPLYING THAT TRAINING STAFF AND BUILDING AN ORGANIZATION'S CAPACITY TO ADVANCE RACIAL EQUITY ARE VERY MUCH PART OF THE PROCESS AS ESTABLISHING A SHARED VISION AND PLAN FOR REALIZING THOSE RACIAL EQUITY OBJECTIVES.
NEXT ONE, THE CITY'S FIRST ATTEMPT AT CREATING A DEPARTMENT REAP PLAN STARTED BACK IN 2021 BEFORE TAKING AN ABRUPT PAUSE.
AFTER RESTARTING THE EFFORT AND TRAINING, TID WAS, UH, AND TRAINING TID WAS INVITED BY THE OFFICE OF EQUITY TO PARTICIPATE IN THE RACIAL EQUITY PLANNING OR REAP COHORT BECAUSE OUR DEPARTMENT HAS CONSISTENTLY BEEN EARLY ACTORS AND INNOVATORS IN EQUITY WORK, AND WE HAVE BEEN HAD ADDITIONAL CAPACITY TO SUPPORT THESE EFFORTS, SUCH AS OUR RACIAL EQUITY ADVOCATES COMMITTEE, OUR DEPARTMENT'S COHORT, INCLUDING ACHILLE, MY FOUR FORMER CO CHAMPION GATI AND THREE OTHER EQUITY LEADERS IN OUR DEPARTMENT.
BETWEEN MAY, 2023 AND FEBRUARY, 2024, OUR COHORT ATTENDED THE ANTI-RACIST RESULTS BASED ACCOUNTABILITY TRAINING SERIES FA FACILITATE FACILITATED BY THE OFFICE OF EQUITY AND EXTERNAL CONSULTANTS TO GIVE US THE TOOLS AND RESOURCES NEEDED TO DEVELOP OUR RACIAL EQUITY ACTION PLAN.
OKAY, SO NOW THE, THE TIMELINE ON THE SCREEN KIND OF HIGHLIGHTS SOME OF THE KEY MILESTONES ON THIS.
ON OUR LEARNING JOURNEY AS A TID REAP COHORT, WE HAVE SPENT MORE THAN 40 HOURS ON OF OUR TIME ON THIS EFFORTS, AND I KIND OF SHARE THIS TO UNDERSCORE THE DEDICATION THAT IS GOING INTO CREATING THESE PLANS.
SO OUR RE COHORT, UH, KIND OF RESTARTED
[01:05:01]
BACK IN MAY OF 2023 WHEN WE ALSO VASCULAR HOSTED, UH, ORIENTATION FOR THE COHORT.AND SINCE THEN, TID PARTICIPANTS HAVE INTENDED AT LEAST SIX OUT OF THE SEVEN TRAININGS FACILITATED BY THE OFFICE OF EQUITY RESULTS GROUP, AND THAT WAS OUR CONSULTANTS.
WE BASICALLY WANTED TO LEARN THE METHODOLOGY AND DESIGN OUR DEPARTMENT REAPS.
AS YOU CAN IMAGINE, AS YOU CAN IMAGINE, THE THE WORK JUST DOESN'T END THERE AT THE COLLUS CONCLUSION OF THE TRAINING.
IN FACT, EACH DEPARTMENT TEAM HAS GIVEN HOURS OF THEIR TIME TO DEVELOP THIS ON THIS DEVELOPMENT PROCESS THAT OCCURS IN BETWEEN THE LEARNING SESSIONS.
SOME OF THE MAIN GOALS OF THE COHORT OR THEIR OBJECTIVES WAS ONE, TO LEARN AND INTERNALIZE AN ANTI-RACIST RACIAL EQUITY FOCUSED RESULTS BASED ACCOUNTABILITY PROCESS.
ALSO KNOWN AS RBA TWO WAS TO BUILD AND DEVELOP AND OPERATIONALIZE AND TRACK RACIAL EQUITY EQUITABLE IMPACT.
AND THREE WAS TO DEVELOP TACTICAL STEPS TO START THE WORK WITH AN ACCOUNTABILITY STRUCTURE IN PLACE THAT IS TIED TO DEVELOPMENT OF REAPS.
UM, AS YOU CAN SEE HERE, THE THE PUBLISHED DATE, UM, IS STILL TO BE DETERMINED AS NO OFFICIAL DATE HAS GIVEN BY THE OFFICE OF EQUITY, BUT THAT DOES NOT PREVENT US WITH PUBLISHING OUR REAPS, OUR REAP PLANS.
AND BASICALLY THE OFFICE OF EQUITY IS VERY, I GUESS, CONTINGENT ABOUT THAT EACH DEPARTMENT IS, IS ON A DIFFERENT PATH OR ON A DIFFERENT PART OF THE PROCESS.
SO THEY JUST DON'T WANT TO, UM, FORCE ANYONE TO COME UP WITH ASPECIFIC DATE, BUT THEY WANT THEM TO ACTUALLY GO THROUGH THE PROCESS AND MAKE SURE THAT THEY'RE DOING THE RIGHT THINGS FOR THEIR DEPARTMENT.
SO WHAT IS VOL BASED AC ACCOUNT ACCOUNTABILITY.
SO IN LONG BEACH, WE'RE TRAINED TO USE THE RBA PROCESS TO DESIGN AND DEVELOP OUR RE PLANS.
AND RBA IS DE IS A DATA-DRIVEN DECISION MAKING PROCESS THAT HELPS COMMUNITIES AND ORGANIZATIONS MOVE BEYOND JUST TALKING ABOUT THE PROBLEMS BY TAKING AND TAKING ACTION TO SOLVE THEM.
RBA WORKS BACKWARDS FROM AN INTO MEANS AS THE FRAMEWORK BEGINS WITH THE RESULTS THAT WE ENVISION AND IDENTIFIES THE PERFORMANCE NECESSARY TO ACHIEVE THAT OUTCOME.
KEY COMPONENTS OF THE RBA INCLUDE POPULATION, WHOLE POPULATIONS LIKE IE THE CITY OF LONG BEACH, UH, PERFORMANCE LEVEL INTERVENTIONS, THE CLIENT POPULATIONS, SO PROGRAMS, ORGANIZATIONS, AND AGENCIES.
SO RBA ASKS THREE SIMPLE QUESTIONS TO GET AT THE MOST IMPORTANT PERFORMANCE MEASURES.
HOW MUCH DO WE DO? HOW WELL DID WE DO, DO IT? AND IS ANYONE BETTER OFF? SO THE PIECE OF SLICE ON THE SCREEN IS A GREAT VISUAL DEPICTION OF THE DEDUCTIVE PROCESS THAT IS ANTI-RACIST.
WE BEGIN THIS PROCESS AT THE TOP OR AT THE MICRO LEVEL WITH THE BIG PICTURE RESULT STATEMENTS.
ALL PEOPLE IN LONG BEACH ARE HEALTHY, SAFE AND THRIVING.
THEN WE LOOK AT THE INDICATORS THAT ARE PREVENTING US FROM ACHIEVING OUR BIG PICTURE RESULT.
NEXT, WE WORK OUR WAY THROUGH THE DATA TO UNDERSTAND THE CURRENT CONDITIONS OF OUR POPULATIONS, AFTER WHICH WE ASK WHY USING ROOT CAUSE ANALYSIS.
AND THEN FINALLY, WE THINK ABOUT THE PERFORMANCE LEVEL INDICATED INTERVENTIONS THAT WE CAN EMPLOY SUCH AS PROGRAMS, POLICIES, DEPARTMENT FUNCTIONS THAT WILL ADVANCE EQUITY AND HELP US ACHIEVE THE EQUITY RE UH, RESULT STATEMENTS.
SO NEXT, LET'S KIND OF WALK THROUGH SOME EXAMPLES.
SO IN THIS IS CHAMP, IN THIS EXAMPLE, WE HAVE OUR LOW INCOME WORKING POOR IN LONG BEACH.
AS I INDICATED, IF EACH EXAMINE THE DESEGREGATED DATA, WE UNDERSTAND THAT THE CURRENT CONDITIONS OF OUR POPULATION IN THE GRAPH SHOWS THAT IN 2020, AMONG ALL WORKERS IN RACIAL ETHNIC GROUPS, 18% OF LATINO WORKERS WORKING FULL-TIME, WERE LIVING BELOW THE 200% OF THE POVERTY LEVEL COMPARED TO 4% OF WHITES.
NOW WE WANT TO MOVE TO THE ROOT CAUSE ANALYSIS AND THE ROOT CAUSE ANALYSIS.
BEING ABLE TO DESEGREGATED DATA, THEN ASKS, WHY IS THERE RACIAL DISPROPORTIONALITY IN IN PEOPLE IN LONG BEACH FOR THE PEOPLE OF LONG BEACH? AND WHY DOES THE DATA SHOW ADVERSE IMPACTS FOR COMMUNITIES OF COLOR? ALSO, WE MIGHT ASK WHY WHITE COMMUNITIES ARE OUR ADVANTAGED OR BE ADVANTAGED.
THERE MAY BE DISTINCT ROOTS FOR NEIGHBORHOODS OR RACIAL ETHNIC GROUPS, UH, THAT FOR, FOR THESE RACIAL ETHNIC GROUPS.
AND THIS PICTURE HERE ON THE SLIDE THERE TO THE RIGHT IS ACTUALLY A PICTURE FROM A EXERCISE THAT OUR TID REAP COHORT MEMBERS DID.
SO YOU KIND OF SEE SOME OF THE BRAINSTORMING ACTIVITIES THAT WERE WERE DONE THERE.
THE LITTLE, UH, POST-IT NOTES NOW AFTER THE Y.
SO HEART ROOTS, HOT ROOTS ARE CAUSES FOR RACIAL DISPARITIES WHILE LONG BEACH OR NOS OF INTERVENTION THAT WE CAN SEEK TO CHANGE.
[01:10:01]
HOT ROOTS ARE RELATED TO YOUR WORK INTERNALLY OR EXTERNALLY, AND THEY REFLECT CRITICAL COMPONENTS IMPACTING BLACK, INDIGENOUS, LATINX, ASIAN, AND OTHER COMMUNITIES OF COLORS.NEXT, WE'LL KIND OF LOOK AT THE DEVELOP, DEVELOP STRATEGIES TO ADDRESS THESE HOT ROOTS BY IDENTIFYING CLEAR ACTIVITIES AND AND DELIVERABLES FOR THE CITY OF LONG BEACH TO IMPLEMENT TO ADVANCE RACIAL EQUITY.
SO WE NEED BETTER PERFORMANCE MEASURES.
WE NEED PERFORMANCE MEASURES TO INDICATE IF OUR STRATEGIES ARE EFFECTIVE AT BRINGING ABOUT POSITIVE OUTCOMES FOR TID IN THE CITY AND THAT TID IN THE CITY INTENDED.
THERE ARE DIFFERENT TYPES OF BETTER OFF MEASURES AND IDEALLY WE'LL USE A VARIETY OF MEASURES FOR DETERMINING OUR EFFECTIVENESS.
FOR EXAMPLE, WE HAVE QUANTITY MEASURES.
HOW, HOW MUCH DO WE DO? WE CAN LOOK AT NUMBER OF ORGANIZATIONS SERVE OR NUMBER OF ACTIVITIES.
WE ALSO HAVE QUALITY MEASURES.
HOW WELL DID WE DO IT? A PERCENTAGE OF COMMON MEASURES LIKE WORKOUT RATIO, STAFF COMPOSITIONS, ALSO LOOK AT ACTIVITY, ACTIVITY, SPECIFIC METRICS, PEOPLE COMPLETING AN ACTIVITY.
IS ANYONE TRULY BETTER OFF? SO HAVE THEIR SKILLS, KNOWLEDGE, ATTITUDE, OPINION OR BEHAVIOR OR CIRCUMSTANCE BEEN CHANGED OR IMPACTED IN A POSITIVE WAY? SO THIS IS KIND OF A SUMMARY, RECAP OF THE PROCESS AND THE TRAINING AND METHODOLOGY THAT WE LEARNED.
AND WE WANTED TO KIND OF SHARE OUR JOURNEY OF HOW WE ARRIVED HERE TODAY.
BUT NOW WE TAKE A CLOSER LOOK AT WHAT OF OUR, WHERE WE ARE NOW AND SOME OF OUR NEXT KEY STEPS.
SO OUR CURRENT AND FUTURE ACTIVITY.
SO AS WE NOTED IN PREVIOUS SLIDES, THE TID CHAMPIONS AND COHORT MEMBERS HAVE SPENT COUNTLESS HOURS AND TRAININGS AND WORKSHOPS DRAFTING AND FORMULATING OUR REPLAN, AND WE CONTINUE TO DO SO.
WE ARE CONTINUING TO WORK WITH THE OFFICE OF EQUITY AND OTHER DEPARTMENT CHAMPIONS ON THIS EFFORT.
WE WANT TO ENSURE THAT THE STRATEGY AND THE PROGRAMS WE AIM TO IMPLEMENT WILL HAVE A POSITIVE IMPACT ON OUR CITY RESIDENTS AND EMPLOYEES.
WE HAVE DECIDED ON TWO HOT ROUTES TO START.
ONE OF EXTERNAL HOT ROUTE RELATES TO DIGITAL EQUITY AND INCLUSION ACTIVITIES.
AND WE ALSO HAVE ONE INTERNAL THAT, UH, RELATES TO FOCUSES ON DISCRIMINATORY PRACTICES THAT PREVENT, UM, BIPOC AND WOMEN FROM BEING PROMOTED OR HIGHER INTO HIGHER PAYING ROLES WITHIN TID.
SO PART OF THIS PROCESS INCLUDES IDENTIFYING AND REEVALUATING PRIZE PROGRAMS AND ACTIVITIES THAT ARE, THAT WERE ALREADY IN PLACE, THAT WE'RE ALREADY DOING.
SO SOME THINGS WE MIGHT HAVE CREATED BEFORE BUT NEVER HAD ANY KIND OF MEASURES OR ANYTHING BEHIND THEM TO, TO ACHIEVE OR LOOK AT THEIR EFFECTIVENESS.
UM, AS MENTIONED BEFORE, WE HAVE PRESENTED A DRAFT TO TID LEADERSHIP FOR THEIR FEEDBACK, AND WE HAVE ALSO JUST SENT OUT A SURVEY AND QUESTIONNAIRES TO REGROUP MEMBERS TO JOIN OUR WORK GROUPS.
WE CONTINUE TO MEET EVERY MONTH WITH OFFICE OF EQUITY AND OTHER DEPARTMENT CHAMPIONS TO SHARE OUR STORY AND TO LEARN FROM THEM.
WE ALSO DEVELOP PARTNERSHIPS WITH OTHER DEPARTMENTS WHO WILL PLAY A VITAL ROLE WITH OUR PROGRAMS. WE HOPE TO RETURN TO, WE HOPE TO RETURN SOON TO THE, TO TAKE COMMISSION, UM, AS MEMBERS THE COMMUNITY TO HELP US WITH OUR FINAL DRAFT AND REVIEW.
AND WE'LL GO INTO THOSE DETAILS, YOU KNOW, IN MORE DETAIL.
AND EVENTUALLY OF COURSE WE'LL PUBLISH OUR REPLAN FOR TRANSPARENCY AND TRANSPARENCY AND ACCOUNTABILITY.
SO AS WE CONTINUE TO INCH CLOSER IN THIS PROCESS, SOME OF THE KEY NEXT STEPS INCLUDE CREATING RE WORK GROUPS, AS I MENTIONED BEFORE, AND THEN FINALIZING THE DRAFT PUBLICATION AND THEN OF COURSE, IMPLEMENT THE RE PLAN THROUGH OUR WORK GROUPS.
AS PART OF BUILDING OUR FRAMEWORK TO OPERATIONALIZE AND TRACK RACIAL EQUITY IMPACT, WE'RE CREATING WORK GROUPS TO FURTHER REVIEW, REFINE, AND DEVELOP AND IMPLEMENT OUR RE PROGRAMS AND ACTIVITIES.
THE WORK GROUPS WILL LEAD THESE KEY ACTIVITIES AND ADDRESS OUR TID HOT ROOTS.
IN ADDITION TO RECRUIT AND RECRUITING THESE WORK GROUP MEMBERS, THE TID CHAMPIONS AND MYSELF WILL HELP MONITOR THE, AND TRACK AND PROVIDE SUPPORT FOR THEIR WORK.
WE WILL HAVE MULTIPLE PROPOSED PROGRAMS AND, AND ACTIVITIES THAT WILL HELP US, UM, CREATE THOSE WORK GROUPS.
WORK GROUP MEMBERS WILL BE A COMBINATION OF LEVEL STAFF AND SUPERVISORS WHO ARE FAMILIAR WITH THE PROGRAMS AND THE SERVICES AGREED UPON FOR REVIEW BY THE TIB BUREAU MANAGEMENT.
EACH WORK GROUP WILL, WILL BE LEAD, WILL HAVE A LEAD RESPONSIBLE FOR CONVEYING AND CARRYING OUT THE IMPLEMENTING ACTIVITIES.
SO ONE OF THE KEY OUTPUTS AND OF THIS PROCESS, WILL YOU HELP US FINALIZE THE DRAFT, PUBLISH THE REAP, AND AFTERWARDS WE'LL HELP, THEY'LL BE RESPONSIBLE FOR DELIVERING TACTICAL STEPS TO START THE WORK WITH AN ACCOUNTABILITY STRUCTURE IN PLACE THAT IS TIED TO DEVELOPMENT OF REAPS.
NOW I SAID I KNOW, I KNOW I SAID A LOT AND, UM, IN A SHORT TIME, AND THIS IS JUST LIKE I SAID, TO BRING YOU UP TO SPEED ON WHERE WE ARE AND WHY, YOU KNOW, WE ARE CONTINUE TO DO THE WORK AND IT'S CLOSER.
WE DO WANNA BE RESPONSIBLE AND CAREFUL ABOUT WHAT WE IMPLEMENT AND THE STRATEGIES
[01:15:01]
WE WE DO AND IT, UM, AND WE ALSO WANNA GET THE RIGHT PEOPLE INVOLVED IN THAT.SO I'LL STOP AND PAUSE THERE TO SEE IF THE COMMISSION HAS ANY QUESTIONS OR COMMENTS.
FIRST OF ALL, I WANNA SAY THANK YOU VERY MUCH FOR THE PRESENTATION AND THEN I WANNA GO BACK TO WHERE YOU SAID WHERE, WHERE WE ARE NOW.
AND I BELIEVE YOU SAID, UM, YOU'VE IDENTIFIED TWO HOT ROOTS, ONE EXTERNAL AND ONE INTERNAL, AND I'M JUST CURIOUS, HOW DID YOU GUYS COME ABOUT TO PICKING THOSE TWO HOT ROOTS? UM, THANK YOU.
THAT'S A GREAT QUESTION, COMMISSIONER.
UM, SO BASICALLY WE WENT THROUGH THE PROCESS, THE RBA PROCESS.
WE SPENT A LOT OF TIME WITH THAT AND FIND OUT WHAT OUR HOT ROOTS WERE AND, AND WE THOUGHT IT WOULD BE GREAT TO, UM, IF WE COULD CHOOSE ONE THAT WOULD, YOU KNOW, IMPACT THE EXTERNAL AND ALSO FOCUS ON WHAT WE CAN DO IN TID TO MAKE CHANGES AND HAVE AN IMPACT.
UH, UM, SO WE, WE DID REALIZE, AND THAT'S WHERE WE KNOW WE'RE CURRENTLY WORKING, THAT FOR SOME OF THESE MEASURES OR PROGRAMS, YOU KNOW, AS HARD TO FIND THAT DATA, THE DATA TO SUPPORT THAT OR TO MEASURE THAT.
SO WE'RE LOOKING TO SEE WHAT WE HAVE AND THEN WHAT WE NEED TO MAYBE BUILD, FOR EXAMPLE, WE TALK ABOUT OUR INTERNAL ONE, WE WANNA LOOK AT OUR HR AND HIRING PRACTICES.
SO WE MAY NEED TO BUILD A DASHBOARD THAT WILL LOOK AT THOSE NUMBERS, RIGHT? BUT AT THE SAME TIME THERE'S CONFIDENTIALITY EVOLVE.
SO WE HAVE TO MAKE SURE THAT, UM, WE CAN DO THOSE TYPE OF THINGS, BUT WE ALSO HAVE TO STAFF UP FOR THAT AND, AND HAVE OUR HR GROUPS AND THOSE GROUPS INVOLVED IN THAT.
SO, UM, WE WANTED TO BE, SO THAT'S SOMETHING WE THOUGHT WE COULD DO AND ADDRESS IT WITH OUR INTERNAL AND LEAD AND ADD TO THAT.
AND THEN EXTERNALLY, WE ARE, YOU KNOW, WE HAVE RO, DIGITAL INCLUSION OFFICERS AND STUFF LIKE THAT.
WE'RE ALREADY, WE ALREADY HAVE PROGRAMS OUT THERE, IN FACT TO ADDRESS THE DIGITAL DIVIDE AND THINGS LIKE THAT.
SO WE THOUGHT THAT WAS ANOTHER ONE THAT WAS, THAT WOULD BE GOOD FOR OUR GROUP.
ANY OTHER QUESTIONS OR COMMENTS FROM THE MISSION? WHAT IS THE TIMEFRAME THAT YOU'RE LOOKING AT FOR CREATING THIS REAP? THAT'S A GREAT QUESTION.
SO, UM, THERE IS NO DEFINITE TI LIKE I SAID, TIMEFRAME OR WORK, BUT WE ARE CURRENTLY IN THE PROCESS.
WE HAVE ALREADY SENT OUT A SURVEY, WE GOT RESPONSE BACK FROM SOME OF THE LEAD, THE LEADERSHIP.
SO WE'RE ACTIVELY DEVELOPING, LIKE I SAID, THOSE WORK GROUPS TO START AND REALLY LEAD THOSE PROGRAMS AND DEVELOPED THOSE PROGRAMS AND REFINE SO WE CAN IMPLEMENT IT.
SO WE ARE INCHING CLOSER AND CLOSER, BUT WE'RE STILL DELIBERATE ABOUT GOING THROUGH THE PROCESS AND MAKING SURE WITHOUT JUST SAYING WE'RE JUST GONNA START BY THIS DATE.
SO, UM, WE'RE, WE'RE IN THE PROCESS AND HOPEFULLY WE'LL BE BACK SOON TO BE ABLE TO SHARE OUR FINAL DRAFT WITH YOU AND HAVE MORE INFORMATION ABOUT SOME OF THOSE DATES AND WHAT WE CAN ACCOMPLISH.
YEAH, AND ALSO JUST TO ADD LIKE, WE'RE CO IN CLOSE COORDINATION WITH OUR OFFICE OF EQUITY, SO IT'S NOT COMPLETELY UP TO OUR DEPARTMENT.
UM, BUT WE WANTED TO MAKE SURE THAT OUR, OUR LEADER, THE INTERNAL TID LEADERSHIP TEAM WHO ARE, WHO ARE INVOLVED IN SOME OF THE PROGRAMS THAT ARE GONNA BE IMPACTED BY THIS WORK, ARE INVEST INVOLVED IN, AND HAVE AN OPPORTUNITY TO GET DIRECTLY INVOLVED.
WE, WE ACTUALLY DO HAVE DRAFT STRATEGIES, YOU KNOW, IDENTIFICATION OF PARTNERS AND BETTER OFF MEASURES ALL DRAFTED, BUT WE NEED TO REFINE THOSE AS MOST MENTIONED WITH OUR LEADERSHIP TEAM AND OUR OTHER RACIAL EQUITY ADVOCATES.
AND THEN OUR INTENTION IS TO COME BACK TO THIS COMMISSION WITH THOSE SO YOU CAN ACTUALLY SEE THEM AND THEN RES, YOU KNOW, REACT TO THEM, PROVIDE INPUT AND FEEDBACK, UH, BEFORE THEY'RE FINALIZED.
AND THEN, THEN THEY WOULD THEN THE, THE ACTUAL REAP WOULD THEN BE PUBLISHED.
AND I, I WOULD LIKE TO ADD THAT WE'RE NOT WAITING AS, AS, AS A KEELY HAD MENTIONED, WE HAVE A LOT OF PROGRAMS ALREADY ON THIS WORK, THIS REAP PROGRAM JUST KIND OF PULLS IT ALL TOGETHER WITH THOSE ACCOUNTABILITY MEASURES AND TRACKS THE PROGRESS.
UM, SO WE'RE NOT WAITING, LIKE WE'RE ACTUALLY DOING WHILE WE'RE PLANNING IN THIS CASE.
HAS IT BEEN DETERMINED OR CONSIDERED HOW INFORMATION WOULD GET OUT TO THE PUBLIC AT LARGE? UM, IF THAT, THAT HASN'T BEEN FULLY, UH, VERY YET, OR, BUT ONE OF THE THINGS LIKE WE SAID THAT WE DO WANT TO DO IS ACTUALLY WHEN WE PUBLISH THIS REEF, SO, UM, WE CAN BE TRANSPARENT ABOUT WHAT WE DO AND WHAT WE PLAN TO DO.
AND THAT WOULD DEFINITELY BE, YOU KNOW, DISSEMINATE OUT TO THE PUBLIC SO THEY'D BE MADE AWARE.
AND THEN OF COURSE WE WOULD PART OF THE PLAN, THE FORM OF THOSE WORK GROUPS, THEY WOULD BE RESPONSIBLE FOR, UM, SOME OF THAT PUBLIC, UH, MARKETING OR CAMPAIGNING TO, TO HELP TO NOTIFY THE PUBLIC OF THE PROGRAMS AND, YOU KNOW, AND REACH OUT TO THE COMMUNITY PARTNERS WHO ALSO CAN HELP US GET THAT INFORMATION OUT TO THE PUBLIC.
WHO WOULD BE SOME OF THE STAKEHOLDERS?
[01:20:02]
WELL, THE, THE STAKEHOLDERS FOR THE INTERNAL ONE WOULD BE OF COURSE ALL THE, THE, THE TID EMPLOYEES AND, UH, MAYBE EVEN EMPLOYEES AT LARGE FOR THE CITY.AND THEN OUR EXTERNAL FOCUS ONE WOULD BE ALL THE RESIDENTS OR, UM, PEOPLE WHO WOULD BE INVOLVED IN THE, IN THE CITY OF LONG BEACH.
SO THAT WOULD BE ADDRESSING THE DIGITAL DIVIDE AND THAT, AND AS YOU WOULD, WHEN WE GET FURTHER INTO IT, IT, YOU KNOW, THERE'S FIVE COMPONENTS OR FIVE PROGRAMS AND THAT, YOU KNOW, THAT WOULD JUST BE CONNECTIVITY, UM, AGE THERE, THERE'S A LOT, I CAN'T GO INTO DE I WON'T WANNA GO INTO TOO MUCH DETAIL, BUT IT EXPANDS, YOU KNOW, PRETTY MUCH ALL THE RESIDENTS AND NOT JUST WITH THE DEVICES AND EVERYTHING.
WE'RE TRYING TO DO THE WHOLE, THE WHOLE SPECTRUM OF THAT DIGITAL DIVIDE AND INCLUSION.
YEAH, SO IN ADDITION, LIKE COMMUNITY CER, CERTAIN COMMUNITY BASED ORGANIZATIONS ALSO PACIFIC, OR SORRY, LONG BEACH WIN, WHICH IS USED TO BE NAMED PACIFIC GATEWAY, THAT'S AN EXAMPLE OF A PARTNER OR A STAKEHOLDER BECAUSE OF WORKFORCE DEVELOPMENT AND, AND, UH, MAKING SURE WE HAVE A GOOD PIPELINE OF, OF TALENTED APPLICANTS COMING INTO OUR CITY.
SO, BUT A LOT OF THOSE QUESTIONS I THINK ARE GONNA GET MORE, UM, ADDRESSED WHEN WE ACTUALLY COME BACK WITH THE DRAFT PLAN.
UM, THANK YOU FOR ALL OF YOUR WORK ON THIS.
UH, I WAS JUST CURIOUS, UM, SPEAKING OF THE COMMUNITY, WHAT HAS KIND OF BEEN THE, THE FEEDBACK, UM, YOU KNOW, BECAUSE LONG BEACH IS AN INNOVATOR IN THIS SPACE AND LEADING, YOU KNOW, COMPARED TO OTHER CITIES, SO I KNOW HOW I FEEL, BUT I WAS JUST CURIOUS HOW THE REST OF THE COMMUNITY IS RECEIVING THIS IN ANY EARLY THOUGHTS.
SO I, I THINK, I FEEL LIKE THE OFFICE OF EQUITY HAS REALLY BEEN TAKING THE LEADERSHIP ROLE OF ANY COMMUNITY ENGAGEMENT RELATED TO THE FRAMEWORK FOR RECONCILIATION.
AND SO TO DATE, TO MY KNOWLEDGE, AND YOU CAN CORRECT ME, THERE ARE THESE ACTUAL RACIAL EQUITY ACTION PLANS ARE UP TO, EACH DEPARTMENT HAS BEEN MORE INTERNALLY FOCUSED.
AND SO THAT'S KIND OF WHY WE'RE EVEN, WE'VE EVEN BEEN LIKE, WELL, WHAT ROLE DOES THE COMMISSION HAVE IN THIS? YOU KNOW? AND IF YOU REMEMBER, WE HAD ACTUALLY AT ONE POINT SPUN UP AN AD HOC COMMITTEE AND THEN SAID, YOU KNOW WHAT, WE'RE JUST GONNA PRESENT IT TO THE WHOLE COMMITTEE.
UM, SO I DON'T THINK I HAVE A GREAT ANSWER ON ALL THE COMMUNITY ENGAGEMENT RELATED TO THIS, BUT LET ME JUST SEE IF IT, IF KELI OR AUDRA HAVE ANYTHING TO ADD.
NO, I THINK, YEAH, YOU COVERED, UM, YOU KNOW, THE OFFICE OF EQUITY AS A HEAD, AS THEIR, AS THEIR, THAT'S THEIR MAIN GOAL AND THEY HAVE BEEN MORE WITH THAT.
I MEAN, I THINK AS WE GET IN OUR, IN OUR PLAN AND BE ABLE TO DO THAT WITH OUR EXTERNAL PLAN AND SOME OF THOSE THINGS, WE ALSO HAVE SOME OF THAT FEEDBACK, UM, WHICH I THINK AS A WHOLE IT HAS BEEN GOOD.
UM, YOU KNOW, FROM, ESPECIALLY FROM A DIGITAL DIVIDE PERSPECTIVE, 'CAUSE THAT'S WHERE OUR EXTERNAL FOCUS.
UM, BUT I THINK EVEN, YOU KNOW, EMPLOYEES, I THINK WE'VE STARTED SIMPLY PERFORMING STUFF AND DEVELOPMENT PLANS SO THEY, YOU KNOW, ARE READY.
SO THINGS, PEOPLE ARE HAPPY ABOUT IT AND, AND EXCITED TO SEE SOME OF THE CHANGES AND LOOKING FORWARD TO IT.
UM, I THINK YOU GUYS ARE DOING TREMENDOUS WORK AND SO DON'T WANT IT TO BE DONE IN A VACUUM.
UM, AND MAKE SURE THAT THE COMMUNITY KNOWS THAT THERE'S INTENTION TO THIS WORK.
SO, UM, ANY WAY THAT WE CAN HELP, AS ALWAYS SAY HAPPY TO DO IT.
IS THERE A PUBLIC COMMENT ON ITEM NUMBER FIVE? SEEING NONE MEMBERS PLEASE CAST YOUR VOTE.
ITEM NUMBER SIX, RECOMMENDATION TO RECEIVE AND FILE A REPORT FROM THE DATE OF PRIVACY AND GENERATIVE AI AD HOC COMMITTEES.
THANK FOR THE REPORT OUT FROM THE DATA PRIVACY AD HOC COMMITTEE.
I'D LIKE TO INVITE EITHER COMMISSIONERS PATTERSON OR WOODMAN NANCE
[6. 25-54798 Recommendation to receive and file a report from the Data Privacy and Generative AI Ad Hoc Committees. Suggested Action: Approve recommendation ]
TO PROVIDE A REPORT OUT.AND WE ALSO HAVE, UH, OUR DATA PRIVACY ANALYST, OMAR MONCAYO HERE AS WELL TO PROVIDE AN UPDATE.
UM, I'LL, I'LL BE PROVIDING THE UPDATE ON BEHALF OF THE AD HOC SUBCOMMITTEE.
SO, AS YOU KNOW, UM, COMMISSIONER PATTERSON AND I ARE ON THE SUBCOMMITTEE AND, UM, WE'VE BEEN ASSISTING THE TECHNOLOGY AND INNOVATION DEPARTMENT WITH COMPONENTS OF THE DATA PRIVACY IMPLEMENTATION PLAN AND WORKING TO CREATE AVENUES TO EDUCATE AND INFORM RESIDENTS.
AND AS PART OF THE COLLABORATION, WE HAVE DEVELOPED TWO KEY INITIATIVES, HOSTING COMMUNITY EVENTS, AND CREATING EDUTAINMENT VIDEOS.
BOTH INITIATIVES ARE DESIGNED TO EDUCATE RESIDENTS ON HOW TO PROTECT THEIR ONLINE PERSONAL INFORMATION AND INFORM THEM ABOUT THE TOOLS THE CITY HAS CREATED TO ENHANCE DATA PRIVACY AND STRENGTHEN DIGITAL
[01:25:01]
RIGHTS SUCH AS THE DIGITAL RIGHTS PLATFORM.AS FAR AS THE AGITATE EDUTAINMENT VIDEOS, THE SERIES IS FRAMED AS A JOURNEY THROUGHOUT THE CITY, EXPLORING NEW TECHNOLOGIES.
THE INTRODUCTION VIDEO SETS THE GROUNDWORK SHOWCASING THE CITY'S COMMITMENT TO ACTIVELY PROMOTING DIGITAL RIGHTS AND PRIVACY.
ALONG THE WAY, RESIDENTS WILL LEARN ABOUT TECHNOLOGIES SUCH AS THE SMART LAMP POST COLLAB PROJECT PROJECT UNCOVERING WHAT DATA IS COLLECTED AND HOW THE CITY IS GOING ABOUT PROMOTING DIGITAL RIGHTS AND DATA PRIVACY.
VIDEOTAPING FOR THE FOUR PART EDUTAINMENT SERIES WAS COMPLETED ON FEBRUARY THE NINTH.
THE INTRO AND SMART LAMPPOST VIDEOS HAVE BEEN FINALIZED AND FINAL EDITS ARE ON THE WAY FOR THE REMAINING TWO VIDEOS.
THE INTRO AND SMART LAMP POST VIDEOS ARE SCHEDULED TO BE ROLLED OUT NEXT MONTH THROUGH MULTIPLE CHANNELS, INCLUDING A BLOG POST, THE SMART CITY NEWSLETTER AND SOCIAL MEDIA.
AS IT RELATES TO THE UPDATES TO THE DATA PRIVACY POLICY, THE REVISED POLICY AND RESPONSE MEMOS REFLECTING THE FEEDBACK RECEIVED, HAVE BEEN SENT TO DEPARTMENT HEADS.
NEXT STEPS INCLUDE FINAL INPUT FROM THE CITY AUDITOR AND CITY ATTORNEY, THEN OFF TO THE CITY MANAGER'S OFFICE.
LASTLY, I HAVE TO MENTION THIS, THIS IS THE COMMUNITY EVENTS UPDATE AS MENTIONED LAST MONTH, THE TECHNOLOGY INNOVATION DEPARTMENT IS ALSO BUILDING ON THE SUCCESS OF LAST YEAR'S COMMUNITY EVENTS BY EXPLORING WAYS TO OFFER ONGOING DATA PRIVACY LITERACY WORKSHOPS.
THE DATA PRIVACY AD HOC SUBCOMMITTEE IS COLLABORATING WITH THE TECHNOLOGY AND INNOVATION DEPARTMENT TO DEVELOP A COMMUNITY SURVEY TO ASSESS RESIDENTS INTERESTS AND NEEDS AROUND GENERATIVE AI TOPICS.
SO AT THIS TIME, I'M GONNA PASS IT OVER TO OMAR, WHO WILL BRIEFLY SHARE THE PURPOSE OF THE GENERATIVE AI COMMUNITY SURVEY BEFORE OPENING IT UP FOR DISCUSSION WITH THE COMMISSION.
THANK YOU FOR THE, UH, INTRODUCTION COMMISSIONER.
HOW'S IT GOING? MY NAME IS OMAR MONCAYO, THE DATA PRIVACY ANALYST.
UM, TO KIND OF GIVE SOME CONTEXT, OR BEFORE I GIVE SOME CONTEXT, LET ME PLEASE JUST GIVE, UH, SOME GRATITUDE OUT TO OUR COMMISSIONERS, PATTERSON AND WOODMAN NANCE, FOR THEIR SUPPORT IN DEVELOPING AND DELIVERING THIS SURVEY.
UM, AS IT HAS BEEN EXPRESSED IN THE PRESENTATIONS EARLIER, WE ARE LIMITED ON CAPACITY.
SO GETTING YOUR SUPPORT REGARDLESS OF THE AVENUE, UM, IS REALLY ENCOURAGING TO SEE, AND I'M VERY GRATEFUL FOR IT.
NOW, WHEN WE LOOK AT THIS GENERATIVE AI COMMUNITY SURVEY, IT'S REALLY AN OPPORTUNITY FOR US TO, UH, APPLY A HUMAN-CENTERED DESIGN APPROACH WHERE WE GET TO UNDERSTAND THE ROOT PROBLEM OR NEED BEFORE DEPLOYING OR THINKING ABOUT DEPLOYING A SOLUTION.
SO OUR GENERATIVE AI COMMUNITY SURVEY IS DESIGNED TO GAUGE COMMUNITY SENTIMENTS, AWARENESS, INTEREST AND CONCERNS REGARDING GEN AI TECHNOLOGIES LIKE CHAT GPT OR MICROSOFT COPILOT.
IT'S REALLY ABOUT UNDERSTANDING HOW OUR LONG BEACH CONSTITUENTS, OUR RESIDENTS PERCEIVE AND ENGAGE WITH AI AND ENSURING THAT THE TRAINING PROGRAMS ARE INCLUSIVE, ACCESSIBLE, AND MOST IMPORTANTLY RELEVANT.
THE INSIGHTS GAINED FROM THE SURVEY WILL HELP CO-DESIGN OUR AI EDUCATIONAL WORKSHOPS AND RESOURCES, ENSURING THAT TRAINING OPPORTUNITIES ARE PRACTICAL, USER-FRIENDLY AND BENEFICIAL ACROSS DIFFERENT EXPERIENCE LEVELS.
AND FINALLY, UM, THIS INITIATIVE ALIGNS WITH THE TECHNOLOGY AND INNOVATION DEPARTMENTS BROADER MISSION TO EMPOWER THE COMMUNITY WITH TECHNOLOGY FOSTERING DIGITAL LITERACY, ETHICAL AI USE, AND INNOVATION AND, UH, EXPLORATORY MINDSET WHILE ADDRESSING CONCERNS SUCH AS BIAS, MISINFORMATION, AND WORKFORCE IMPLICATIONS AT THAT MOMENT.
I'D, UH, LEAVE IT OPEN TO QUESTIONS.
AND I'LL JUST QUICKLY NOTE, ONE OF THE HANDOUTS YOU HAVE IN FRONT OF YOU IS A COPY OF THE DRAFT GENERATIVE AI COMMUNITY SURVEY.
UM, SO IF YOU DO HAVE ANY QUESTIONS, FEEDBACK, OR COMMENTS, UM, THIS IS A GREAT FORUM TO PRESENT THOSE.
UM, YEAH, I WAS JUST GONNA ASK, UM, WHAT'S THE PLAN TO DISSEMINATE THE SURVEY OR, OR TIMELINE? SO JUST LIKE THE EDUTAINMENT VIDEOS THAT WE ARE WORKING ON, WE'RE ALSO HOPING TO RELEASE THE SURVEY WITH THE NEWSLETTER RELEASE NEXT MONTH.
UM, SO TWO, THREE WEEKS PERHAPS.
I'M SKIMMING OVER THIS VERY FAST, SO FORGIVE ME IF IT'S ON THE LAST PAGE, BUT, UM, AS I, AS I PASS BY THE QUESTION NUMBER 13 ON THE SURVEY, IT SAYS, UM, WOULD YOU DESCRIBE YOUR LEVEL OF UNDERSTANDING
[01:30:01]
OF GEN AI? UM, IN MY AD HOC EXPERIENCE THAT'S, WE GET LESS QUALITATIVE RESPONSE OFF OF THAT THAN WE DO OF, UH, HAVE YOU TOUCHED IT YET? A, B, C, D, LIKE THAT IS ALMOST WHAT WE'RE USUALLY GOING FOR WHEN WE ASK THAT QUESTION.SO MAYBE, UH, IF IT'S NOT IN HERE SOME OTHER WAY, WHAT I WAS LOOKING FOR IN HERE IS LIKE, HAVE YOU USED IT YET? IS A VERY, VERY VALUABLE QUESTION TO KNOW WHO YOU'RE TALKING TO.
HAVE YOU TRIED IT? YEAH, NU NUMBER 11.
UM, HAVE YOU USED GEN GEN AI TOOLS BEFORE? THANK YOU.
AND THEN IT ASKED LIKE, WHICH ONES? OKAY.
AND THEN IT WAS GOING INTO LIKE THE LEVEL, SO THAT WOULD GIVE US BETTER INSIGHT INTO, YOU KNOW, ARE MOST PEOPLE LIKE BEGINNERS OR IS IT, OR IS IT A MIX OF, UM, INTERMEDIATE AND ADVANCE THINGS OF THAT SORT, BUT OKAY, THAT'S DEFINITELY US.
AND ALSO, WE ALSO, UH, TOOK INTO CONSIDERATION THAT WE KNOW AT DIFFERENT AGE GROUPS WOULD BE, UH, TAKEN INTO CONSIDERATION ALSO AS WELL BECAUSE, UM, THERE ARE SOME, UM, COMMUNITY MEMBERS THAT MIGHT NOT BE TOO FAMILIAR WITH, UM, AI AT ALL.
AND SO WE KIND OF BROKE IT DOWN SO THAT IT WOULD BE A LITTLE EASIER FOR THEM TO UNDERSTAND JUST TO GET A FOUNDATION OFF WHAT AI IS.
AND SO WE ALSO WENT TO THE POINT TO IDENTIFY THE DIFFERENT TYPES OF ARTIFICIAL INTELLIGENCE SO THAT THEY WOULD HAVE A, UH, A MEANING DEFINITION OF WHAT IT IS AT THE, AT, AT WHAT THEY'RE LOOKING AT, SO THAT IF THEY HAD ANY QUESTIONS FOR ANYTHING, YOU KNOW, WE ALSO MADE IT A POINT THAT THEY WOULD BE ABLE TO GET IN CONTACT OR COM, UH, GET BETTER UNDERSTANDING OF WHAT THEY'RE LOOKING AT SO THAT THEY COULD BETTER UNDERSTAND THE, UH, PROTOCOL OF GEN NI, I MEAN GEN AI IN THE COMMUNITY.
SO WE SPENT A AMPER AMOUNT OF TIME IN THINKING OUT THE QUESTION THAT WE WOULD, THAT WOULD BE BEST FIT FOR EVERYONE TO GET A BETTER UNDERSTANDING.
UM, I, I SEE THE, THE COVERAGE, UM, THAT I SKIPPED.
UM, ARE THESE QUESTIONS ALSO DESIGNED TO TOUCH ON AN UNDERSTANDING OR IMPLICATION OF THEIR DATA PRIVACY CONCERNS IN THIS SPACE? OR IS THIS A NOT AIMED THERE? DATA PRIVACY WILL DEFINITELY BE ONE OF THE KEY COMPONENTS ABOUT, UM, EDUCATING OUR USERS ON BEST PRACTICES.
UM, AS WE KNOW WITH THINGS LIKE CHAD, GBT OR THESE PUBLIC LARGE LANGUAGE MODELS, IT'S KIND OF THE BLACK BOX PROBLEM WHERE WE DON'T NECESSARILY KNOW WHERE THAT DATA'S GOING.
SO WE'RE DEFINITELY GOING TO APPLY, UM, PROPER DATA STEWARDSHIP AND, UM, PROTECTING YOUR PERSONAL INFORMATION AT THE FOREFRONT OF OUR EDUCATIONAL SERIES OR HOWEVER IT SHAPES UP BEING.
UM, BUT YES, IT, IT WILL DEFINITELY HAVE A HEAVY DATA PRIVACY FOCUS.
I GUESS, UH, SPECIFICALLY I WAS WONDERING IF THIS SURVEY WAS SUPPOSED TO ELICIT ANY KNOWLEDGE FROM THE PARTICIPANTS OF THEIR UNDERSTANDING OF THEIR OWN PRIVACY IMPLICATIONS WHEN USING GENAI.
JUST TO RECAP, YOU'RE SUGGESTING PERHAPS THAT WE COULD ADD A QUESTION THAT ASSESSES THE SURVEY TAKERS UNDERSTANDING OF PRIVACY CONCEPTS WHEN THEY INTERACT WITH PUBLIC GENERATIVE AI SYSTEMS. I'LL GIVE A AN EXAMPLE IS, UH, DO YOU KNOW WHEN IT SAVES WHAT YOU TELL IT? NO, ACTUALLY WE, WE DID NOT THINK ABOUT THAT.
I WAS, THE DELAY WAS BECAUSE OF THE ANSWERS IN NUMBER 26.
WE DID LEAVE, UM, TO THE QUESTION, WHAT IS YOUR MOTIVATION FOR ATTENDING AND PARTICIPATING? WE LEFT AN ANSWER TO UNDERSTAND ETHICAL CONSIDERATIONS AND RESPONSIBLE GEN AI PRACTICES, BUT I RECOGNIZE WE, WE ACTUALLY DIDN'T ASK THAT QUESTION SPECIFICALLY.
IT SEEMS LIKE A AREA THAT YOU PLAN TO EDUCATE ON.
SO I JUST WAS LOOKING FOR THAT PART.
IT'S REALLY, IT'S, IT'S, UM, COMPREHENSIVE, OTHERWISE.
UM, SO FOR THE YOUNGER POPULATION, UM, WHAT'S KIND OF THE THOUGHT PROCESS ON REACHING THEM AND GETTING FEEDBACK FROM THEM? WELL, WE ARE REALLY INTERESTED IN JUST GETTING A BASELINE OF THIS INFORMATION.
[01:35:01]
IS A HIGH, UM, A HIGH NUMBER OF RESPONDENTS THAT ARE UNDER 18 OR EITHER HIGH SCHOOL STUDENTS OR MIDDLE SCHOOLERS, WHATEVER, THEN WE COULD PERHAPS TAILOR THE CONTENT TO FOCUS MORE ON HOW THEY CAN LEVERAGE IT FOR LEARNING AND SUMMARIZING OR WRITING, UM, KIND OF THE MORE SAFER USE CASES.UM, BUT THAT'S KIND OF JUST HOW WE'RE TRYING TO IMPLEMENT THE, UH, DATA THAT WE GET BACK FROM THESE SURVEYS.
YEAH, I WOULD BE CURIOUS, UM, BECAUSE KIDS ARE USING IT IN SCHOOLS AND FROM WHAT I HEAR, TEACHERS ARE HAVING A HARD TIME REGULATING THAT.
AND SO, UM, IT WOULD BE GOOD TO KNOW WHAT THAT YOUNGER POPULATION, AND I KNOW THEY DON'T TYPICALLY PARTICIPATE, SO
UM, AND THEN I THINK YOU HAD SOMETHING ON THE, ON THAT NOTE, I NOTICED THAT IN EI DON'T KNOW IF THIS IS INTENTIONAL OR NOT, BUT THERE WAS A MISSING AGE GROUP, UH, 25 TO 34.
I LOVE SEEING THE, THE ITEMS ON THERE ABOUT LIKE CHURNING AROUND GENERATIVE AI AND AS I WOULD EVEN LOVE TRAINING BECAUSE EVERY, EVERY DAY LIKE THERE'S SOMETHING NEW OUT THERE THAT I'M NOT AWARE OF AND HOW I CAN APPLY TO MY DAY TO DAY OR EVEN LIKE WORK LIFE.
UM, BUT I AM CURIOUS, LIKE HOW SOON DO YOU THINK TRAINING WOULD BE AVAILABLE FOR THE PUBLIC? SO IDEALLY WE WOULD HOPE TO BEGIN, UM, PERHAPS IN THE SUMMERTIME, UM, THERE ARE A NUMBER OF GRANTS THAT WE ARE LOOKING TO LEVERAGE AND APPLY TO, UH, ONCE WE RECEIVE THESE RESULTS AND KIND OF FINALIZE THEM OR ANALYZE THEM, I SHOULD SAY.
UM, ONE OF THOSE IS A, THE CALIFORNIA ADVANCED SERVICES FUND, OR C WHERE THEY HAVE MONEY SET ASIDE FOR DIGITAL LITERACY PROJECTS.
WE'RE ACTUALLY WORKING WITH THE DIGITAL INCLUSION TEAM RIGHT NOW TO PROPOSE TO CREATE A SCOPE OF WORK THAT WOULD KIND OF BE THE AVENUE TO, UM, EXPLORE AND RELEASE THESE, UH, TRAININGS BASED ON THE RESULTS THAT WE GET FROM THIS SURVEY.
AND ON THE KIND OF COMMENTS ABOUT EDUCATION, IT WOULD BE INTERESTING TO SEE LIKE ELEMENTARY, MIDDLE, HIGH SCHOOL, COLLEGE, WHAT IS BEING TAUGHT TODAY ON HOW TO USE IT IN BEST PRACTICES.
MAY I WE'RE, WE ARE ALSO DOING A SIMILAR SURVEY IN, IN, UH, MY ORGANIZATION TRYING TO GET A SENSE OF, OF HOW MUCH AI IS ALREADY BEING USED, SHADOW AI, UM, AND THEN WHAT IS THE FEAR FACTOR ELEMENT TO IT TO, TO PEOPLE THINKING IT'S GONNA, UH, TAKE THEIR JOB.
UM, I I NOTICED THE FIRST TWO QUESTIONS YOU HAVE HERE, YOUR NAME AND EMAIL ADDRESS, YOU, YOU MIGHT GET A LITTLE BIT MORE, UH, HONEST ANSWER, ESPECIALLY ON THE FEAR FACTOR ITEMS. IF IT'S ANONYMOUS, UH, I YOUR PROCLIVITY TO, TO, TO SAY, I'M AFRAID OF THAT AI WILL TAKE MY JOB MAY BE A LITTLE BIT MORE TRUTHFUL IF YOU'RE NOT PUTTING YOUR CONTACT INFORMATION ON THERE AND ANSWERING THE QUESTION WHETHER OR NOT YOU ARE USING AI TO, TO TURN IN A SCHOOL PAPER, UM, MIGHT, YOU MIGHT ALSO GET A LITTLE BIT MORE HONEST ANSWER IF PEOPLE DON'T THINK YOU'RE GONNA RAT 'EM OUT TO THEIR TEACHER
UM, BUT A GREAT, GREAT SURVEY, IT DEFINITELY HITS THE MARK.
UM, TOSSING IT OUT ON SOCIAL MEDIA MIGHT NOT BE A BAD IDEA TO GET THAT YOUNGER CROWD TOO.
BUT, UH, RIGHT, RIGHT ON THE MONEY AND VALUABLE INFORMATION WILL BE REALLY INTERESTING TO, TO SEE WHAT COMES BACK FROM THIS.
I'LL JUST ADD THAT WE WOULD LOVE THE COMMISSION'S SUPPORT IN DISTRIBUTING THE SURVEY AND THOSE MATERIALS CAN BE SENT OUT WHEN THEY'RE READY.
UM, WE'RE ALSO WORKING ON AN INTERNAL CITY STAFF SURVEY AS WELL TO UNDERSTAND AI ADOPTION AND USE.
THE LAST ONE WE DID WAS ABOUT ALMOST 18 MONTHS AGO IN OCTOBER, 2023.
AND A LOT HAS CHANGED SINCE THEN.
SO WE WANT TO BE ABLE TO BENCHMARK, YOU KNOW, INTERNAL STAFF FEARS AND CONCERNS AND USAGES AS WELL.
BUT THIS ONE THAT YOU'RE LOOKING AT IS JUST EXTERNAL FOR RESIDENTS.
JUST A TOPIC TOO, UH, TRAINING ON AI CAN BE A PRETTY ETHEREAL SPAWNING THING, AND HOW MANY OF US ARE ACTUALLY GOING TO INSTALL OUR OWN LARGE, YOU KNOW, LLM ON OUR PC AND TRAIN IT USING AIRFLOW TENSOR FLOW THAT I THINK A LOT OF PEOPLE GET LOST IN THE WEEDS WHEN IT COMES TO, UM, USING AI VERSUS DEVELOPING AI.
UH, ONE OF THE FIRST THINGS THAT WE DID IN MY ORGANIZATION WAS HOW TO WRITE AN EFFECTIVE PROMPT.
UH, SO NOT NECESSARILY HOW TO TO GO DIS BECOME AN AI DEVELOPER DEVELOPER, BUT HOW TO ACT EFFECTIVELY INTERACT WITH ONE OF THESE LLMS THAT'S A, A, A SINGLE SEARCH, UH, I GUESS SEARCH BASED QUERY BOT LIKE CHAT PT AND OTHERS.
UM, MIGHT BE A NICE INTRODUCTORY TOPIC FOR, FOR THAT APPLIES TO JUST ABOUT EVERYBODY OUT THERE.
UM, AND DOESN'T KIND OF SMACK OF THE TWO TECHIE FOR ME, JUST A THOUGHT THERE WE'RE, WE'RE TRYING
[01:40:01]
TO MAKE THIS A COMMON, UH, VERNACULAR THROUGHOUT THE BANK AS WELL.AND THERE'S A HEAVY FEAR FACTOR WITH THIS THING.
SO HOW YOU FRAME IT, HOW YOU SAY IT, WHAT YOU'RE INTRODUCING, UM, HAS SUCH A DIFFERENT RESPONSE.
UH, SINGLE WORDS CAN TURN A, A GROUP OF PEOPLE OFF PRETTY EASILY.
UH, AND WE HAVE A, A PRETTY BROAD SPREAD IN OUR BANK ACROSS OF YOUNG TO OLD, AND WE WANNA ENGAGE EVERYBODY ON THIS ONE.
AND, UH, SO THE, THE, THE WORDS MATTER, THE ANONYMITY MATTERS, THE, THE ABILITY TO BE HONEST AND THEN TAKING THINGS THAT ARE KIND OF CONCEPTS THAT ARE SCARY, LIKE TRAINING ON AI, RIGHT? THAT MIGHT MEAN A LOT OF DIFFERENT THINGS TO PEOPLE, TO DIFFERENT PEOPLE.
AND BREAKING THAT OUT INTO WHAT EFFECTIVE, YOU KNOW, HOW TO WRITE A PROMPT TO A, TO A CERTAIN AI BOT, UM, THAT GOT BETTER RESPONSE.
I WAS RESPONSIBLE FOR THAT SURVEY AT FIRST, AND IT DIDN'T GO OVER WELL AT FIRST 'CAUSE IT, IT WAS NOT ANONYMOUS AND IT, IT WAS TOO TECHY.
UM, AND THEN WHEN I GOT SOME BETTER FEEDBACK FROM, FROM THAT INITIAL SURVEY, WHAT WE WROTE, THE, THE NEXT ONE AROUND, UH, WELL, WE HAD 35 RESPONDENTS IN THE FIRST ONE.
WE HAD 450 RESPONDENTS ON THE SECOND ONE.
THE, THE FEEDBACK WAS, WAS A LOT MORE, WAS A LOT MORE VALUABLE.
UH, PEOPLE EXPRESSED THEIR FEARS AND, AND STARTED WRITING IN COMMENTS ABOUT WHAT THEY ACTUALLY WANTED TO LEARN.
AND THAT SECOND ROUND WAS FAR MORE VALUABLE TO US THAN, THAN THE FIRST ONE.
AND I, I WISH I HAD KNOWN WHAT I'D KNOWN WHEN IN THAT FIRST ROUND.
I PROBABLY SCARED A FEW PEOPLE AWAY AND NOW I'M KIND OF CALLING THEM BACK INTO THE, YOU KNOW, AI, AI FOR ALL KIND OF, UM, MESSAGING.
JUST SO I CAN UNDERSTAND CORRECTLY, YOU, YOU'RE CONS ASKING US TO CONSIDER CLARIFYING WHAT TRAINING ON AI MEANS? YEAH, SURE.
UH, ANONYMITY AND THEN SPECIFICITY AND WHAT TRAINING AI ACTUALLY MEANS.
SOLD A LOT BETTER THAN HOW TO TRAIN A LARGE LANGUAGE MODEL
I THINK TOO, JUST SOMETHING TO ADD HERE PERHAPS FOR CONSTITUENTS IS SOMETHING ABOUT ACCESSIBILITY IN HERE.
I SEE, UM, TRANSLATING WORK, PERSONAL WRITING, ANALYZING, BUT I KNOW THAT THERE'S A LOT OF ACCESSIBILITY NEEDS THAT COULD BE ALLEVIATED BY NEW AI SOLUTIONS.
WELL, IF THERE'S NO ADDITIONAL COMMENTS, UM, THANK YOU FOR THE LIVELY DISCUSSION.
AND I'D LIKE TO ALSO INVITE THE GENERATIVE AI AD HOC COMMITTEE TO PROVIDE A BRIEF UPDATE AS WELL, IF THEY'D LIKE.
UM, SO THE GENERATIVE AI AD HOC COMMITTEE HAS MET A COUPLE TIMES IN THE, SINCE OUR LAST, UH, COMMISSION MEETING.
UH, WE HAVE FOCUSED ON THE TRANSITION FROM THE, UH, GENERATIVE AI, UM, GUIDELINES DOCUMENT THAT WAS PUBLISHED, UH, JANUARY 24 AFTER THE SURVEY, UH, THAT RYAN MENTIONED.
UH, AND THEN AN UPDATE WAS MADE THIS LAST YEAR.
SO WE STARTED, UH, WE DID TWO SESSIONS TO GO FROM, UH, BEING DRIVEN BY THE CITY'S, UH, STRATEGIC 2030 STRATEGIC PLAN, UM, PUBLISHED ON THE WEBSITE, CITY LONG BEACH.ORG AND THEN.GOV.
AND THEN, UH, ALSO OUR GENERATIVE AI GUIDELINES DOCUMENT, WHICH IS ALSO PUBLISHED ON THE WEBSITE, UH, SO EVERYONE CAN GET ACCESS TO THOSE.
UH, WE WENT THROUGH, UM, THOSE DOCUMENTS.
WE ACTUALLY USED AI AS ONE OF OUR PARTICIPANTS IN OUR WORKSHOP.
UH, WE, WE HAD IT HELP US, UH, RUN SOME FACILITATOR NOTES, BUT ALSO NOT AS A, AS AN ACTUAL, LIKE, CREATE SOME IDEAS FOR US, BUT USING IT, UM, MUCH LIKE WE MIGHT CONSIDER IN TRAINING IN THE FUTURE AS AN EXOSKELETON OR AS AN EXTENSION OF OURSELVES, MUCH LIKE A MAGIC PEN OR, OR KEYBOARD.
DOING MORE THAN THAT WE COULD DO BY OURSELVES FASTER.
PLEASE SUMMARIZE THESE STICKY NOTES THAT WE PUT TOGETHER JUST NOW SO THAT WE CAN SEE OUR MAIN POINTS AND THEN WE SCRUTINIZE THOSE POINTS WITH OUR OWN BRAINS BECAUSE WE CREATED THE INPUT.
AND, UH, FROM THERE WE GOT THROUGH TWO SESSIONS A LOT FASTER THAN, UH, WE WOULD'VE OTHERWISE TO SUMMARIZE DOCUMENTS THAT ARE MANY, MANY PAGES LONG DOWN INTO SOME KEY POINTS.
AND OUR FIRST SESSION, UH, OUR OUTCOME WAS OUR NORTH STAR STATEMENT, UM, AND NORTH STAR STATEMENT TO GUIDE US IN, UH, HOW ARE WE GOING TO PROVIDE GUIDANCE UNDER WHAT, UH, WHAT FRAMEWORK OR WHAT BOUNDARIES ARE WE GONNA PROVIDE GUIDANCE TOWARD POLICY FOR AI, FOR, FOR THE CITY.
AND, UH, OUR NORTH STAR STATEMENT WAS, WE EMBRACE AI FOR RESPONSIBLE PROGRESS, DRIVING EFFICIENCY, TRANSPARENCY AND INCLUSIVITY TO STRENGTHEN CITY OPERATIONS AND GUIDE OUR COMMUNITY TO THRIVE.
IN THE SECOND WORKSHOP, WE KIND OF EXPANDED ON THAT.
[01:45:01]
WENT A LITTLE BIT DEEPER, WE BRAINSTORMED SOME MORE TO COME UP WITH WHAT ARE THE GOALS IN POLICY SUGGESTIONS THAT WE PRODUCE, WHAT ARE OUR GOALS THAT WE ARE TRYING TO NAIL, WE WERE TRYING TO, UH, UH, ACHIEVE.AND, UH, AT A HIGH LEVEL, I'LL READ THE, THE TITLE ON ONE SENTENCE FOR EACH OF THESE.
UM, FOR 2, 3, 5, UH, GOALS THAT CAME OUT.
OPERATIONAL EFFICIENCY, STREAMLINED CITY OPERATIONS BY AUTOMATING REPETITIVE TASKS, ALLOWING STAFF TO FOCUS ON STRATEGIC ACTIVITIES.
ENSURE ALL AI APPLICATIONS ARE TRANSPARENT AND ACCOUNTABLE, REINFORCING PUBLIC TRUST.
THREE, EQUITABLE SERVICE DELIVERY.
IMPLEMENT AI SOLUTIONS THAT ENHANCE ACCESSIBILITY AND INCLUSIVITY ACROSS ALL CITY SERVICES.
FOUR, STAFF EMPOWERMENT AND AI LITERACY.
DEVELOP COMPREHENSIVE TRAINING AND RESOURCES TO EMPOWER STAFF IN RESPONSIBLE AI USE.
AND FIVE, FINALLY, A CULTURE OF INNOVATION.
ENCOURAGE RESPONSIBLE EXPERIMENTATION AND SCALING OF SUCCESSFUL AI PILOT PROJECTS.
UH, SO, UH, THOSE WERE THE, THE TWO MAIN FOCUSES OF OUR LAST TWO SESSIONS THAT WILL INFORM SEVERAL MORE ROWS IN OUR, UM, GENERATIVE AI, UH, STRATEGY GUIDE THAT WE ARE GOING THROUGH TO ACTUALLY PRODUCE SOME SUGGESTIONS FOR CITY DEPARTMENTS AND OR COUNCIL ON, ON THIS TOPIC IN MORE OF A POLICY FRAMEWORK THAN, UH, GUIDELINES LIKE BEFORE.
UH, SO, UH, WE MAY INCLUDE IN THAT WORK SUGGESTIONS ON THE WHAT ARE THE KPIS FOR THESE GOALS.
UM, THE AI WAS VERY, VERY, UH, OPINIONATED ABOUT THAT.
SO I'D LIKE TO BRING THAT BACK TO THE AD HOC COMMITTEE TO, TO GO THROUGH.
UM, AND, UH, YEAH, WE'LL JUST LIKE CONTINUE WITH THESE OUTPUTS IN MIND AS WE ENGAGE IN THAT POLICY MAKING.
SO ANY, UH, QUESTIONS OR COMMENTS? WE'RE HERE FOR YOU.
UH, COMMISSIONER, UH, CALLAHAN, COMMISSIONER TIG, THANK YOU FOR YOUR PARTICIPATION AND, AND, UH, ALSO RYAN AND OMAR.
AND, UM, I'M GONNA DO MY BEST FOR NAMING OUR NEW AI FELLOW, UM, MAL GARDA.
IT'S A GREAT OPPORTUNITY TO INTRODUCE OUR NEW WELCOME PROGRAM MANAGER.
WELCOME TO THE DATA GOVERNANCE AND AI, UH, MAL GHA
HI EVERYONE, THIS IS MY SECOND WEEK, UH, VERY EXCITED TO BE WORKING WITH Y'ALL.
DO WE HAVE PUBLIC COMMENT ON ITEM NUMBER SIX? SCENE NONE.
MEMBERS, PLEASE CAST YOUR VOTE.
ITEM NUMBER SEVEN, RECOMMENDATION TO REVIEW THE CITY'S COMMISSIONS AND DISCUSS POTENTIAL OUTREACH FOR COLLABORATION.
JUST GIVEN THE TIME, I'M WONDERING IF WE SHOULD JUST LAY THIS ITEM OVER TO NEXT, NEXT MONTH.
IS THAT OKAY? YES, THAT'S PERFECT.
[7. 25-54799 Recommendation to review the City’s Commissions and discuss potential outreach for collaboration. Suggested Action: Approve recommendation ]
CAN WE PLEASE GET A MOTION OR, OR A VOTE TO LAY ITEM NUMBER SEVEN AND ITEM EIGHT? LEAH, OR JUST SEVEN? WELL, EIGHT AT THIS POINT.I DON'T THINK WE NEED TO FORM ANY NEW AD HOC COMMITTEES OR DISSOLVE, SO, AND THAT'S A STANDING ITEM THAT'S ALWAYS ON THE AGENDA, SO, OKAY, SO FOR ITEM SEVEN, UM, CAN WE, CAN YOU CAST YOUR VOTES ON LANE ITEM NUMBER SEVEN? OVER PLEASE.
AND ITEM NUMBER EIGHT, RECOMMENDATION TO CONSIDER THE ESTABLISHMENT OF ADDITIONAL AD HOC COMMITTEES AND OR DISSOLUTION OF EXISTING AD HOC COMMITTEES.
SO AT THIS TIME, I DON'T HAVE ANY RECOMMENDATIONS AND SO UNLESS, UNLESS THERE'S ANY, WE CAN JUST SAY WE CAN CONSIDERED IT.
AND WE'RE, WE'RE NOT DOING ANYTHING DIFFERENT.
[8. 25-54800 Recommendation to consider the establishment of additional Ad Hoc Committees and/or dissolution of existing Ad Hoc Committees. Suggested Action: Approve recommendation ]
DO WE HAVE PUBLIC COMMENT ON ITEM NUMBER EIGHT? SEEING NONE, MEMBERS PLEASE CAST YOUR VOTE.AT THIS TIME, UH, WE, UH, ARE EXTENDING PUBLIC COMMENT.
[01:50:01]
WE HAVE AN OPPORTUNITY TO ADDRESS THE TECHNOLOGY AND INNOVATION COMMISSION ON NON AGENDA ITEMS. EACH SPEAKER, UH, IS LIMITED TO THREE MINUTES TO MAKE THEIR COMMENTS ON THIS EXTENDED BY THE CHAIR.DO WE HAVE ANY PUBLIC COMMENT?
[PUBLIC COMMENT Opportunity to address the Technology and Innovation Commission on non-agenda items. Each speaker is limited to three minutes to make their comments unless extended by the Chair.]
THANK YOU.ARE THERE ANY ANNOUNCEMENTS FROM THE COMMISSIONERS OR STAFF? THANK YOU.
UM, AT THIS TIME, WE CAN ADJOURN TODAY'S MEETING AT 5:21 PM THANK YOU.